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    The Donnelly Group

    3.7 (3 reviews)
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    Invitation Homes

    Invitation Homes

    (819 reviews)

    Our A C was shaking the house and eventually not cooling of course, when it started to get into the…read more100 degrees. The app is a little vague, but it still got us a maintenance call ASAP Excellent work, a respectful and professional HVAC man was sent. A C is working, the shaking has stopped, and the smell has disappeared. Very happy.

    Absolutely the WORST mgmt company EVER. I live in Ahwatukee... they will promise you ANYTHING just…read moreto get you to move in. Prior to move in we made a list of 22 items requiring repair including a large dent in our stainless steel refrigerator. We submitted a list via email and were told we would be contacted in a week by maintenance to take care of our problems. Six phone calls and 2 months later maintenance arrived... NOT to fix the items ... just to meet. Another 2 months and 10+ calls and maintenance arrived. We were then told some of these items were "cosmetic" (like our fridge). Other examples: the gate lock to our pool was frozen... took 3 mos to get repaired. Memorial day weekend the only access we had was if we got a child to climb over the gate. IH has paid informant living on-sight. They routinely serve you violation notices for minor infractions. The worst is vehicles that are violating parking. They will RANDOMLY give multiple tenants notices that their car is illegally parked ... the SAME notice goes out to numerous individuals for the SAME violation. Neighbors talk. One day four of us held the SAME parking violation notices. The craziest thing was no mailbox access for months. We were told by invitation homes we had to contact the post office to obtain a mailbox key... so we did again and again, for months we picked up our mail from the post office. Finally we got the PO Manager to DRIVE to drive to our place and open the bulk mailboxes. Written on the inside was "NON POSTAL". After 3 months of picking up our mail at the post office we were now back to square 1. At the postal managers suggestion ... I purchased a new lock and now we finally can get our mail. Had I not taken the initiative we'd still be picking up our mail. Turnover at IH is atrocious. You never talk to the same person. Do your best to lease at any other development than one managed by IH. We are stuck in a lease for another 15 mos.

    Gold Trust Realty

    Gold Trust Realty

    (39 reviews)

    Living in a Gold Trust property for nearly two years, this was one of the best property management…read moreexperiences I've ever had. They've been extremely understanding of our situations when presented to them, willing to work with us on solutions, and always very fair. They respond quickly to service requests and are always sure to provide value to their tenants. Amy and Brayden are both very communicative and proactive in their approach, while still respecting the privacy and bandwidth of their tenants. Unfortunately departing from Arizona saw us leaving Gold Trust behind, but would be quick to recommend them to whoever is asking in the future.

    We have been in the house since July of 2024. The house was built in 1996, It is going to need…read morerepairs after this long. Jenny has been amazing, we only message her if it is something we can not fix. Small stuff, I don't mind fixing. When we moved in, the house was not cleaned. When we did the walk through she apologized and said she would remove the cleaning fee. I called my cleaning lady and she came in and took care of everything. The dishwasher doesn't work, but I told Jenny it wasn't a pressing issue since we did them in the sink. A/C units went down and we were without A/C off and on for almost 2 weeks in 100+ degree weather with 3 of us having health issues. Jenny jumped on it and sent the repair guy out, he really didn't do anything other than fill it with freon, he came back a day later...then again almost two days after that and He and another gentleman who was the best repair guy EVER! He got it fixed. He even listened to what we were telling him. We already knew what the issue were. The first guy was rude and disrespectful, climbed in the attic and dumped debris all over my personal belongings. I am a cancer patient, that is a major health violation. I have pictures, when he came back we asked him to clean up the mess he made. He said he didn't have a vacuum. He came in a company van and had nothing but a ladder?!? Then proceeded to argue with us about the filters we had in saying they were the reason the a/c went out. No, I sent Jenny the report of repairs to the A/C, the guy we called out in 2024/2025 even said the A/C may make it the summer of 2025 but it won't make it in 2026 and that is exactly what happened. Again, its a 30 year old house. I do not fault Jenny at all. I love this house. I grew up with family in electrical, HAVC, and my brother builds houses for a living. I know what is needed and what isn't. I adore Jenny, she gets things done. We live in this house every day, Jenny doesn't, she only knows what we tell her is wrong. I am not going to bug her for things I can fix. Also my neighbors are also amazing! We have a community here, people look out for each other. We will stay until for as long as Jenny says we can. :)

    The Redeemed Team - Realty One Group

    The Redeemed Team - Realty One Group

    (1 review)

    In January, we started looking for a good Real Estate agent to sell our townhouse in Sun Lakes, AZ…read more By reading reviews, and talking to people and the agents, themselves, we chose Suzy and Ben at the Redeemed Team in Sun Lakes. It was the best decision we could have made. They had done their homework and presented us with a realistic sales plan for our home. Whenever we had a question, they responded either by email, text or phone call immediately. There was never any waiting. Their experience and knowledge led to the sale of our home quickly in a market that was stalling at a price that was very good. The people that they recommended to us for a garage sale, cleaning, and handyman work were outstanding. Things could not have been smoother, and we would like to recommend the two of them to anyone who is thinking of selling or buying a home in the area.

    From the owner: The Redeemed Team is a faith-based Real Estate Team dedicated to fostering genuine relationships…read morewith our clients and community. We approach every interaction from a place of contribution, ensuring that our clients are not just a paycheck to us, but valued individuals. With a passion for what we do, we are committed to providing exceptional real estate services while prioritizing community service, making a positive impact on the lives of those we serve. Together, we build stronger communities and create lasting legacies through service, dedication, and professionalism.

    The Donnelly Group - realestatesvcs - Updated September 2026

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