Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

It was a very stressful situation and Cregger made it worse. The plumber was rude to me and I…read morebelieve it was because I am a female. They overcharged me by 2000 dollars. The GM said they had to pay for their 85,000 trucks. I spoke with him today and told him that he did say that and on another review, he lied, and did say exactly what i quoted. I do not make things up. He said they spent 15 hours on my job, another lie. (suggesting they were looking for materials which somehow took an additional 10 hours) They spent 4 to 5 and did not even work the entire time. They are THIEVES. STAY AWAY FROM THIS BUSINESS

Sometimes plumbing situations don't exactly work out as you had hoped. But it's refreshing when a…read morecompany has a high level of professionalism and works with you to resolve the problem. Thank you Birmingham.

September 2025 Sean technician from Birmingham Plumbing Heating and Cooling replaced a frozen shut…read moreoff valve under our bathroom vanity. In a consultation several days beforehand, we had asked Sean to replace it like the cold water valve next to it had been replaced a few years before which would have entailed heating the fitting with a blow torch, sliding it off of the master water pipe coming out of the wall and soldering the new shut off valve onto the two and a quarter inch pipe coming out of the wall. Instead Sean decided to cut the old shut off valve off the mater pipe and cutting it to less than an inch from the wall and crimping a hodgepodge with 6 fittings prior to the new shut off valve. We conferred with another plumber of our concerns of our master water pipe being cut to less than an inch from the wall as well as all the fittings before the shut off. He confirmed our concerns that any future plumbing work would now entail removing part of the wall as well as part or all of the vanity. He did assure us that all the extra fittings would unlikely ever be a problem. I did talked by phone to the Dan the plumbing manager. He did assure me that the hodgepodge of fittings to the new shut off should be secure but did not listen to my concerns of my master hot water line being cut off to less than an inch from the wall and the future consequences it might entail for us. We are not satisfied that we were not a part of any decision to cut our master water line to less than an inch from the wall and crimping a hodgepodge of fittings onto it. It will also cost us dearly if any of this work needs to be changed or modified in the future

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

Bison did a great job. They had to come back because the issue was severe but they were very…read moreupfront, explained everything and were very easy to schedule with. On top of that they were friendly. I recommend them.

Came out the same day, we had roots in our drain, they snaked it for us for a very reasonable…read moreprice. Free sewer scope, which showed us the where the problem was. Laura in the office was also very helpful. 5 stars.

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

First we waited all Friday. Technician showed up, and couldn't fix anything. Said he had called for…read morean 'expert' to come out Saturday, between 3 and 5. He was able to sign us up for care plan and get our credit card #. Zack said expert would be here. Don't worry. No call. No show. And the email Zack said we would get never came either. VERY DISAPPOINTED and concerned now about who has our credit card number!

In 0° degree weather Kevin came out and saved the night and then the next day with Ryan (his…read moreco-worker) Considerate, respectful, knew what needed to be done with my old pipes leaking, and did an excellent job. The peace of mind knowing that the job is well done, Livonia Water & Sewer came out to help turn off water (my old valve wouldn't work) then ok'd the work, turned my water back on. The affordable cost, and quick action of everyone involved was a God send! Thank you Kevin & Ryan @ iplumbplumbingcompany.com

Kevin contacted me immediately on Sunday evening once I put-up my project. He is very responsive,…read moreknowledgeable, punctual and quick. He spoke with me on call, collected pictures of the issue, and came prepared with tools and plan to complete my project in one visit! He analyzes the root cause and repairs only what is necessary. Reasonable pricing, efficient. I highly recommend iplumb.