They did a good job. They were polite when asked to remove shoe they did. Very nice gentleman. Only thing is phone person gave a quote and once they were done it was double. They rectified the problem right there, but it might be good to ask the people that show to do the work because 450 is a lot different than 225 to 240. Once it was corrected it was worth it. However we were supposed to get the video and I have not received it. And pretty sure they gave me an 8am -9am window and when I called i was told the don't come in until 10am. All issues I had were with the person on the phone. People that came out were professional. I would recommend them for the work just be clear with the person in the office. read more

I finally got around to calling these guys after three plumbers failed to fix my clog. These very nice and confident young men came into my house and explored all the possibilities, and found the problem that no one else had even thought of looking for... And because they could not unclog my drain, They did not charge me anything... just a handshake and a reference. Tri County Power Rodding is my new best friend!! They referred me to another service who could help me and saved me literally thousands of dollars. by the way... It was a broken sewer ejector pump, not a clog read more

Tri County Power Rodding - This is the broken pump area that no one else looked for - Plumbing Near Me - Waterford, Michigan

Outstanding. From Kim in the office, the manager/owner that spoke with me and the two guys that did the work the service was excellent. Technicians were extremely experienced and really thought through my issue to help me with the diagnosis that I needed. Highly recommend. read more

They came the same day, knew exactly what was wrong, fixed it. Highly recommend! Terrific!

I had 2 of the guys out yesterday because my plumber said that they'd be able to snake my drain. They were very nice, timely and professional. I was quoted at $195-295 for drain snaking. It turns out, snaking wasn't needed and I had a clogged toilet jet. The guys had it fixed within about 5 minutes. The only reason for my 1 star review is that I find $195 very expensive for unclogging a toilet jet. read more

They went the extra yard with my drain and the price was reasonable. So happy, no one tried to cheat me like many businesses would have

I have been using them for years with never any issues or problems. I find them reliable, friendly, and knowledgeable. They have great about accommodating my schedule and taking time to keep things clean and even clean up once the job has been completed. Want to give a shout out to Brian who took extra time cleaning the drains and the bathroom when completed. Prices are very comparable to other places. I appreciate the honesty of the company ad not and upcharges for anything. read more

We had a flood in our basement this past week, with all the rain..our system backed up...first time since we moved in two years ago. Lost all the carpet, part of the drywall and our dance floor. Fortunately, it spared the furniture. State Farm was here in a flash, but that's another 5 star story for another day. Before we replace what we lost, we wanted to be sure (1) where the water came from (2) prevent it from happening again. We were fortunate that our insurance adjuster agreed that it came up through the drain and we do have coverage for that. It's a separate add on and not everyone has it, so let that be a lesson to all of you...ADD THE DRAIN COVERAGE TO YOUR HOMEOWNERS INSURANCE. We initially called our favorite plumber who said that our issue was beyond the scope of his practice and he referred us to Tri-County. We initially called them to come out and snake our drain but they were so busy, they couldn't accommodate us for a week. So, in our haste, we called someone else, whose name I won't mention. That was a waste of time and money. So we called these guys back and they were able to cram us in on Friday afternoon. Honestly, they are the best! They not only snaked our drain and came up with all kinds of roots, which we had no idea, had grown into our drain system, but they went out back, combed the property to see where everything was dumping out to and they discovered part of the problem with our French drain and how it was positioned. We may need to address this with a landscaper in the spring, but for now, they solved the problem. They snaked that drain as well as well and did some repositioning of the head cover for a better flow. The drain is now clean! They know what they are doing and they do it well. Many thanks to Brian and Casey for a job well done. They have a tremendous work ethic, know their business and are pleasant to work with...they have a can-do attitude and their charge for their service was an excellent value and very reasonable. They are, going forward, our annual snake guys! We might even invite them for Thanksgiving. What a godsend! Problems with your drain backing up...CALL THEM FIRST! They will take care of you! read more

Couldn't have had a better experience with Tri County. The men that came out were so nice and informative. They also got us in ASAP and we're quick and efficient. Can't say enough great things about them and I will definitely be using them in the future! read more

Please allow me to start off by saying that my wife and I have been pleased with every employee that the company has sent to perform actual work at our house. They have been professional and courteous, and we've liked them. Unfortunately, however, we cannot say the same for the company's telephone receptionist Kim Brownson. In mid-December my wife called Ms. Brownson to let her know that, although we'd previously retained the company to video tape our sewer line, we never received the video. Ms. Brownson said the company did not have it and suggested that we had never paid for the service. When my wife expressed her concern, Ms. Brownson told her to "Calm down." When my wife asked to speak with the owner, Stan Mansfield, Ms. Brownson said he didn't have a phone number she could use, doesn't have voicemail, and doesn't have an email address. This prompted me to call Ms. Brownson to express my displeasure that she'd been rude to my wife, especially given the fact that my wife had recently suffered the loss of a family member. I also gave her the date of the invoice and noted that the invoice clearly stated that we had paid for the video. At first Ms. Brownson was abrupt and rude to me, but, once I explained that I was not accustomed to being treated this way, and was not about to get used to it now, she became for civil. I asked that she arrange to have employees come out and take a new video so we could give its to Aaron's Excavating. She did that, and the company did not charge us for the video since we'd already paid for it. In mid-December my wife posted a Facebook review expressing her displeasure with Ms. Brownson's unprofessional conduct. Earlier today I was stunned to see that the company's owner Stan Mansfield responded, not by expressing regret, but by inaccurately described the events and suggesting that potential customers should "please disregard the mudslinging." Expressing displeasure at poor customer service is not mudslinging. It is informing the public of poor customer service. Period. If the employees who have come to our house were all there were to this company, I could recommend them. Unfortunately, that is not the case. Kim Brownson works for the company, and the company's owner Stan Mansfield responds to expressions of displeasure by falsely attacking customers. Unacceptable. read more

Shout out to Tri-county Power Rodding (248-673-6248) in Waterford's fantastic guys Casey and Brian, came back on Christmas Eve to make sure we could use our bathrooms again. Apparently massive tree root problem will require on-going maintenance, but what a joy to flush the toilets etc and actually have the water leave the house! Christmas Eve work with no price gouging, they are professional, knowledgeable, and all around trustworthy nice guys! Call them to maintain your sewer they certainly know how to think outside the box and saved our holyday celebrations! read more

Tri County Power Rodding fixed a major issue with my sewer. The team came out and had it fixed very quickly. They were professional and extremely knowledgeable. Offered me some advice as well to help prevent having future issues. On top of that, they were very fair with pricing. Thank you Tri County!! read more

Bob and Andrew from Tri County Power Rodding came out to my home and were professional beyond belief. They not only checked out every possibility for my blocked plumbing but fixed it even in this house with 1956 plumbing that hadn't been attended to for years. I recommend them highly. They definitely know about customer service. Thanks guy's read more

wonderful service. always on time. good prices. if you find yourself with a clogged pipeline anywhere in your home these guys can help you. they can diagnose and make sure your pipes are running fine. after they leave you'll be happy that you called an expert. ask for stan. love, juston read more

Horrible experience. I paid $225 to have my sewer pipe video taped and I never received it and the manager Kim Brownson told me that they don't have it anymore. When I was upset, she told me to "Calm down." When I asked to speak to the owner, Stan Mansfield, she told me he doesn't have a phone number that I can call, he doesn't have voicemail and he doesn't have an email. Terrible, terrible customer service. I've never been treated this way by anyone in the service industry. I'm still kind of in shock as I write this. Can't believe this company came recommended by Aaron's Escavating. read more

Tri County Power Rodding came highly recommended to us to clean out the lines to my parents septic. They took great care of my parents and had the lines cleared out in no time. read more

I can not say enough good things about this company. I live in an old house that has been reconfigured over the years. Had multiply problems and they found and solved them all. Four different men were out, All were confident, personable, and I never heard one say, "I've never seen anything like this before". They were all prompt and timely. Completely satisfied with my experience and would highly recommend them. read more

Tri County Power Rodding was recommended to us and they lived up to that recommendation. The two guys that came out and cleared out the lines and were highly professional and honest about what the issue was. Kim in the office was wonderful to deal with and helped coordinate with us and went out of her way to get back to us. I want to thank everyone at Tri County and recommend them highly! read more

We've had multiple companies out to snake/clear tree roots from our sewer line. It's an old house, old sewer design, etc. Other companies have done a decent job, been friendly and courteous but they usually want to sell additional services and start suggesting "longer lasting" results with much more expensive options to regular snaking. This company were as thorough as I would have been if I had the equipment and knowledge to do this for myself. Seriously, if it had been their own home, they couldn't have done more. They continually used the camera inspection to verify that the job was done as well as could be. And let me know that although there were a few issues with the sewer pipe, they were not extreme enough to warrant the expense of replacing now or in the relatively near future. I would recommend them to anyone without hesitation. Really, this service was notable and we have lots to compare it to. And the price was more than reasonable. The price for the sewer line clean out was the same as another company that we had out a few months ago but the service was far superior. read more

I had the opposite experience, incompetence comes to mind instead of expert. Required someone else to unclog the drain. The joke is I still got a bill. read more

I live in Royal Oak and had a 5" rock thrown into my 6" main line outside the house. These guys worked for nearly 2 hours with the scope, vacuum truck and auger to try and get this thing out. Although we couldn't get it, we managed to free up the line and the guys are confident that we can push it all the way through on their next visit. Not only that, but they gave the attitude of "we will not be defeated but his rock" which I appreciated. They were punctual and charged me $50.00 less than what they had quoted. Super nice guys and I honestly felt like a got a deal versus rolled over the coals. Highly recommended. read more

Chad and Tony of Tri-County Power Rodding were out to our home in less than an hour of calling on a Saturday morning. Pipes had backed up and were sending water and ???? out a drain and into the basement/family room. Problem solved in less than 30 minutes. $162.00 for a Saturday call saved a potential disaster. read more

Horrible experience. I paid $225 to have my sewer pipe video taped and I never received it and the manager Kim Brownson told me that they don't have it anymore. When I was upset, she told me to "Calm down." When I asked to speak to the owner, Stan Mansfield, she told me he doesn't have a phone number that I can call, he doesn't have voicemail and he doesn't have an email. Terrible, terrible customer service. I've never been treated this way by anyone in the service industry. I'm still kind of in shock as I write this. Can't believe this company came recommended by Aaron's Escavating. read more