Don't know why there's so many negative reviews on this Hospital, I went there on Sunday for an MRI…read moreon my lower back and the people doing it were fantastic. Shout out to Carlos & Mary Francis for a great job, especially since I went longer than expected.

I wanted to like this office, but never have I had as much trouble as here…read more Insurance could be another story, but hey, I forgot to check the reviews beforehand, so I'll own up to that. I originally went in to check out my neck; a coworker noticed something so I figured it may be a thyroid issue. Now what is the reason for the one star you may ask? Dr Raghuveer was great; the assistant nurse...eh it could've been a bad day but she was alright. To put it bluntly, the one star is for the absolutely incompetent front desk staff. Appointment and being seen was alright I suppose, but the front desk leaves a lot to be desired. After my first appointment, Dr Raghuveer sent me to the Anschutz Medical Campus to get an ultrasound on 6/26 We essentially left the discussion at "get the ultrasound and we'll see what they say" The next day they called me trying to get me in for an appointment. I was confused, as I understood to wait for the next steps. They said it was "to go over my test results" They were trying to get me in sometime in the morning (8-9am) which I couldn't do as I had work. After some back and forth calling, it was going to be on the 6/28, but then it got canceled (by the office) and we switched it to a Virtual Visit for 7/1. That weekend 6/29-6/30 the office called me back and canceled the virtual visit, stating that the appointment needed to be in person. This was after I had explicitly asked them if I had to come in or it could be virtual (I could do it on my break). The office said Dr Raghuveer wouldn't be able to see me until near the end of the month, after just trying to get me in within the week. This prompted me to ask, "Do I have to be seen by ONLY Dr Raghuveer or could anybody see me." The office said that any provider could see me so we scheduled an appointment with Dr Giang for 7/2 at 1:30pm On 7/2 at about 11:30 AM I received another phone call from the office, claiming that only Dr Raghuveer could see me and they were canceling the appointment with Dr Giang. The following day I found a letter on my portal saying that I had missed my appointment To top it off, apparently this office has a 3 strikes policy. (3 late shows/late cancellations) and "due to me not showing up to MENTIONED APPOINTMENT I received strike 1. Oh you mean THE APPOINTMENT THAT YOUR FRONT DESK CANCELLED? If you get 3 strikes they'll dismiss you from the practice. No worries, after the absolute headache that was this visit I'll dismiss myself from your practice.

Staff is friendly and professional. Dr Ryan does an excellent job with adjusting me and giving me…read moreadvice for things I can do at home to help with any issues I have. If it wasn't for premier pain management I wouldn't be able to continue to do my job with minimal discomfort

From the owner: At Premier Pain Management we treat our patients as a whole person. Our goal is to identify the…read moresource of the problem and have our Medical Doctors, Nurse Practioners, Therapists and Chiropractors near Highlands Ranch, Colorado create a comprehensive treatment plan to treat the cause of the issues. We are dedicated to the use current evidence-based methods for preventative care and the diagnosis and treatment of health conditions. We offer rehab for injuries like back pain, chiropractic, regenerative medicine, trigger point injections, and weight loss services in the Highlands Ranch, CO area.

MD Pain, also known as Metro Denver Pain, or MD Sport, Spine, and Pain Management, has been through…read moremany changes since 2017 when I first was a patient. Since I have been injured in 5 car crashes that were not my fault, I suffer from crippling constant pain. At first I found MD pain helpful. They were responsive to my needs and the Dr. Huser listened to me. But that started to change. MD Pain began to use Nurses who were licensed to write prescriptions, (NPs) and those NPs began to change my medications. This resulted in complications for me that were very serious! I had to call the Doctor on off hours in emergencies, and get help! I even had to go the ER! Then they closed some offices. Then COVID hit. MD Pain switched me to online appts which frankly were more convenient for me, because I didn't have to worry about being late due to traffic. Finally, this year, I was on a good medication regime and working with a good NP who understood my medication needs and wouldn't change them. Then I was informed that Online appts were cancelled. And I would have to go back to in-person appts. I was not informed that the office or clinic would be moving. I have a long history of sever migraine headaches. And I take medications to control them. But then in October I got a terrible headache and missed my appointment because of the headache. The NP I had been working with had left MD Pain and the new NP refused to fill my medication because I missed my appt. even though I had been a patient for 5 years! After 5 days of this terrible headache, I was transported by ambulance to the Emergency Room at Porter's. Since I had just signed a new "Pain Contract" I asked the ER doctor to call my Dr. at MD Pain and ask what medications I could have. (This was after Porter's had me waiting 4 hours). After 5 hours Porter's dismissed me with NO treatment at all. MD Pain told them: "We need her to come in". The reason was later explained to me by "Libby" at MD Pain, that I supposedly had missed a UA. Which I had not. I had just submitted one that was clean in September! I continued to be bedridden with a terrible headache for 4 more days. When I finally recovered enough to talk on the phone, I called MD Pain, and asked for an appointment for my medication refill. I was given an appointment to speak with Ashley Vanderjaght the next day by phone as an "exception". and she was not nice. Instead of apologizing for giving the Hospital incorrect information, she asserted that the reason she did not give me my medication before was that it would have been "6 days too early" and she stretched back into August to make her argument. Although I told her this was incorrect, she would not be persuaded. So I just came right out and asked if she was going to fill my medication or not? I did get my medication, only to be left in tears. This month I was denied my appt for being late after the MD Pain moved to new location. After asking how I was going to get my refill, the person behind the desk made a phone call and explained to me that she was getting my balance. I still asked her how I was going to get my medication refill. She came up with a small balance and asked me to pay a certain amount. I told her I pay would half of the pay half of the balance, as it was a small balance, and I just made a large payment in September. She was not satisfied with this, and threatened me with collections. I thought this was ridiculous. I had just made a large payment in September and I had not gotten a statement reflecting this and I so told her. She was not deterred. She stated that if I did not pay the demanded amount, she would not schedule my appointment. I asked her position and she stated "Office Manager". I realized at this point that MD Pain had changed so much, they could no longer meet my needs. I suppose if you can get past the Office Manager, don't have to deal with Ashley Vanderjaght, and you can see one of the nice MDs, you might be OK at MD Pain, but I didn't want to risk it anymore.

Since moving from NJ, finding a good PM doctor has been a challenge. That was until the other day…read morewhen MD Pain called me back. The only reason for 4 stars was the week delay between me calling and leaving a message of my interest, to them calling me back. I had all but given up hope on finding a PM clinic. So many things called were private pay and exorbitant amounts just to see a doc. MD Pain took my insurance, and the phone call was very pleasant & thorough. I was sent a packet to have filled out before my visit, and when I arrived the staff was very pleasant & professional. Dr. Checa spent over an hour with me & I cant say enough good things about him. He, the service I received and the day of experience was all 5 stars! If you need to find a great doc, where prescribing narcotics doesn't have to be your only choice, then you need to see them!

I've been coming to Dr. Singleton since shortly after he began practicing in Colorado. I was within…read moremy first year of living with chronic pain but didn't have a diagnosis yet, that didn't stop Dr. Singleton from trying to help me and get my pain under control. Since then I've been diagnosed with chronic pain, chronic fatigue, very bad fibromyalgia. Dr. Singleton and his staff have worked with me over the years, adjusting medication, trying different therapies and treatments until my pain slowly became manageable. I greatly appreciate this office and all they have done for me and I highly recommend them to anyone needing help with chronic pain.

Dr. Singleton was caring, explaining what's wrong and how to help. I've had a lot of surgery's…read more The day of treatment the staff was the best. Nervous know I was nervous and was very professionals at make the day easier. I would recommend Dr. Singleton and staff. Thanks for helping.

I have a long history with MD Pain, starting in 2013 after an accident when I started seeing Dr…read more Kevin Smith. The doctors are amazing and are the reason I stayed as long as I did. However, the consistent difficulty dealing with the front office staff became increasingly frustrating to deal with so I left. I returned in 2022 after being told things had changed. Dr. Merkow was helpful, extremely knowledgeable and understanding of my unique medical situation. However, the management (specifically Office Manager Dava Thomas and recently new manager Daniel Li) maintain a toxic environment where administrators override medical needs. After four years as a consistent monthly patient with no major issues, I received a sudden "probationary letter" in February 2026. This was never discussed with me face-to-face at my monthly appointments or by my provider whom I see monthly and understands my unique health challenges. When I asked for clarification, I was publicly interrogated and scolded by Daniel Li regarding my attendance and private medical matters in a humiliating, dehumanizing way. Following Mr. Li's behavior, I emailed Dava Thomas. My concerns were met with excuses, and despite not breaking a single probationary condition, I was abruptly discharged via email for "attendance patterns." In her letter, she claimed my missed appointments were "not related to my medical condition," despite not being qualified to make that determination and never inquiring about my specific disabilities or reviewing the accommodations I requested. She essentially made a medical determination with zero qualification or documentation to back it up. Their internal records are a mess of contradictions. For example, on 1/9/2026, their ledger marked me as a "No Show," yet they billed Medicare for a face-to-face visit and issued my refills that same day. At MD Pain, you cannot receive a monthly supply without being physically present. Their records are either negligently incorrect or they are billing for visits that never happened while simultaneously charging patients no-show fees. Furthermore, they have me marked as a "No Show" on dates when I proactively called for guidance due to my medical situation; on those calls, I was explicitly told by staff to cancel and reschedule without any mention of fees or disciplinary procedures. To then use those exact instances as grounds for probation and discharge is deceptive and professionally negligent. The office's preoccupation with its online reputation is disturbing. During a routine checkout, I was rudely questioned by Dava Thomas about whether I had left a review. It felt less like a request for feedback and more like an interrogation to see if I was responsible for recent negative comments. Patients here report being threatened with dismissal for honest feedback. It is telling that the negative reviews here are detailed and specific, while the generic more positive reviews seem curated to hide the reality of how patients are "processed." In the business of healthcare, especially pain management, it is abhorrent to treat vulnerable populations in such an abusive and dismissive manner. I have documentation to back up all my experiences.

Maimed, Mangled & Mutilated! - How MD Pain and its Lone Tree Surgery Center injured me and refused…read moreto aid my recovery. If any readers are consulting with MD Pain or scheduled for a procedure at Lone Tree Surgery Center, BE FOREWARNED!!!: they're all considerate and hospitable until something goes wrong - then they disappear behind their corporate "firewalls" leaving you with your pain and misery, to fend for yourself. In October of last year, I underwent surgery at Lone Tree Surgery Center owned and operated by MD Pain. After the surgery, something hard smacked my head fracturing a tooth, breaking my jaw, and giving me a bleeding mouth wound. When confronted about this incident, MD Pain pawned me off to Lone Tree Surgery Center's administrator who pawned me off to their insurer who then pawned me off to their law firm who smugly claimed my wounds were due to pre-existing conditions and therefore not worth an investigation. I should note that 6 consultations with dentists, physicians and an oral surgeon, plus 3 Xrays and an MRI all confirmed my wounds were due to traumatic head injury. A must worse condition followed - 15 months and counting of painful neck spasms, hard muscle cramps and severe headaches every-single-friggin'-day! So I'm initiating a medical malpractice claim against MD Pain and the surgery center and using whatever means at my disposal to spread the word about their nefarious pretense of patient care. Hah!

I loved the medical and front office- but the billing dept was ridiculous. Every month they billed…read moreme instead of my secondary insurance. Every month I sent a copy of my card because they didn't have it. This month they didn't bill me but sent it in for collection. I'm done. Looking for another pain office that doesn't cause stress along with the constant pain I have.

Was told by the doctors, they would re-contact me by phone, within two weeks; to go over what the…read moreplan would be to move forward with Pain Management. Despite them charging Medicare; they never acted to respond to the patient after the two week, its now been months and no response. Do you think they'll call?

Great care and quality, wonderful staff. Got in and out and was pain free. Would definitely…read morerecommend the doctors and the use of this facility.

Please take the time to look carefully at the dates of these reviews. Dr Natkin and his staff have…read moretaken over the practice from the previous staff and his reviews are glowing. Though we will be leaving his practice due to an insurance issue, the care and concern has been very much appreciated. Crystal and Angie go over and above to accommodate on very short notice sometimes and that too has been appreciated.

Communication was lacking prior to appointment. Was told to arrive 40 minutes early. Completed all…read morepaperwork online 2 days but appointment still stated arrive 40 minutes early. Got there 40 minutes early and was advised then we didn't have to be there early since paperwork was completed and the call center should have shared that information. Staff was kind and Chris was very knowledgeable. He spent a lot of his time explaining the problem and solutions. They were able to schedule the follow up appointment quickly. Looking forward to some relief.

I would like to recognize Chris. I cannot express my gratitude enough. He knows soooo much & takes…read morethe time to explain what's happening to me. I cannot get over how much he cares for all his patients! He never makes me feel rushed or unheard. The addresses all of my issues! He is kind, funny, compassionate and you will know it the minute you start talking with him. Great job Colorado pain care for having such a dedicated man that really helps us with our pain!!! Most importantly, thank you Chris I am so lucky to be a patient of yours!!