Terrible management take over. Terrible communication and they make it harder harder every chance…read morethey get to be able to get help as the years go on. I am planning to move out as soon as I am able to save up money for a deposit elsewhere. Also I asked the manager at the office for his higher up management so I could communicate with them about some of my issues and he did not give me a direct accurate number. Instead he told me to google FPI management and the number for FPI online goes nowhere. DO NOT MOVE HERE!!!!i

Frankly i'm surprised i got in. Luckily i have a friend from church willing to compensate my…read moremonthly income. I am moving from low income downtown Apartments. I've read some other negative reviews and coming from were i just did they seam a bit trivial. For $200 more i went from the slums to living the good life. People suck, Management changes every where 2 weeks in and all i can say .. I'm pretty impressed!

I have lived in the Lusitano Apartments going on 7 years. I am very happy living here. t's clean,…read moresafe, and well maintained The managers are kind, always respond in a timely fashion and take care of whatever needs to be fixed or taken care of. There has been several times my little one has left his key at home and the managers are always willing to let him in. I love my building because people are quiet and friendly and we keep an eye on each others places and children.

Beautiful and well kept apartments! I lived there for five months and got out of my lease early. I…read moreunfortunately did not have the experience I hoped for. There was a little to no soundproofing between my apartment and the one below me and had continual noise issues with the people that lived below me. They had a troubled dog that would bark for hours in the middle of the night, keeping me awake, even with earplugs in. The tenant below me would be working on his truck in the garage even at 11 o'clock at night and he would slam his garage door so hard it would shake the floor in my upper apartment. They also loved playing loud music. It was just never peaceful for me once they moved in. On top of that, another one of the residents would creep on me, always walking by my apartment and dingdong ditching me. On top of that, one of the tenants in the apartment complex next-door watched me walk home and found out where I lived. He came over drunk to my apartment one night. I did not feel safe here anymore on top of never having peace from the neighbors below me, and I got out of there as fast as I could. You may not have the same experience I did, but just be aware.

DO NOT MOVE HERE!!!…read more Lapse in building secure access. Any smooth talking individual can gain entry to the building by conning a tenant to let them in, once in they have free range access to the whole building. Amazon and Food Delivery contractors are often seen roaming the upper floors. This is a major safety issue for tenants. Packages are left in a open area and can easily be taken. The back parking lot, reserved for PAYING parking tenants (Paying Rent Does Not Entitle You to Parking), is often overrun by vehicles of disrespectful tenants, guests of tenants or individuals from surrounding businesses. Also, Handicap Parking is for Properly Handicap Tagged Vehicles. Management, Maintenance, tenants, etc use these spots for there personal parking which is illegal (RCW 46.61.581). Parking lot has no signage to show it is a private lot belonging to Boxcar Apartments. Speaking of back parking lot, to date, over two dozen vehicles have had there windows smashed and I assume items stolen since Feb 2024 to include my own truck. Unsure about front street parking, but I hear it's just as bad. This property is in a bad part of town and on the wrong side of the tracks....literally. Transients, criminals and junkies can freely walk through the property, walk between cars and hide out in the bushes near the railroad tracks (ladies exercise caution and vigilance). Three security camaras do not deter these individuals. Supposedly, SIGNAL Security is contracted to keep an eye on our property, but I can attest they are fraudulently wasting Boxcars money. They drive through the lot in less than a minute MAYBE once a night. Just last week in the evening between 9:45 PM-10:30 PM a male loitering in the back row parking lot was creeping on females. hiding in the shadows. Then he started self fornicating. I called SPD twice and they did nothing. Unfortunately our society frowns upon vigilantism, sorry tenants, not coming to your rescue or protecting your vehicles anymore. Three fires have occurred since building was opened, 7th, 1st and most recently 3rd floor. Additionally, one 7th floor flood from negligent tenant hitting fire sprinkler system causing cascading water damage down to the lower floors. Elevators are small and constantly breaking on a weekly basis (currently broke) SOL after hours and weekends if they break, especially if moving. Garbage chutes are often clogging and tenants leave trash in hallways or in front of chutes. Tenants living with outside access often leave trash outside which is an eyesore and attracts animals. Back patio is 100% not secure, anyone can walk inside the gates, use the gas BBQ, gas fire pit, etc.. Homeless have been caught sleeping on patio furniture. Outside noise is noticeable, especially from trains. Thin insulation and cheap windows. COLD Water is not cold. Dogs who are moderately smart can open apartment doors and escape....yes this has happened. Full size dogs and all breeds are apparently allowed including known attack breed dogs. Be prepared for barking dogs while tenants are gone, SOL after hours or weekends. Tenants who don't walk dogs and allow dog feces in there apartments stink up the floors. Tenants are smoking weed and cigarettes inside apartments. Management does nothing to correct this. Management is friendly only to fill there companies quota on vacancy. They care about nothing else. They refuse to compensate us for all this trouble we experience in a NEW Apartment Building. FYI, there are only five true ADA Apartments out of seven floors of Apartments. Also, Spokane and/or Washington State does not recognize Boxcar as being part of any Affordable Housing Programs or Tax Exempt Programs, it's not in ANY LEASE DOCUMENTS either, don't let management tell you otherwise.

I can never get my amazon packages because you dont give…read moreaccess to amazon workers to do their job over 3 times they could not deliver because the office is closed or they dont have access.

My son moved into his first apartment on his own at The Flats on Foothills. Was there almost a…read moreyear and I have to tell you that he had an amazing experience living there. First, the units are big and modern with a washer and dryer in the unit. Quiet and clean bldg. The Property Manager - Phoenix Tage, hands the down the best manager you could ask for! Professional, nice and SO easy to work with! Returns your call immediately and went above and beyond to help my son with a situation we were dealing with. He kept his word and was able to help my son which I will forever be grateful for. Phoenix Rocks!!

From the owner: Located in the Logan neighborhood and blocks away from the Ruby/Division corridor, The Flats on…read moreFoothills are a brand new apartment community in Spokane. All units have superior energy efficiency and come with stainless steel appliances, laminated vinyl plank flooring, washer and dryer, quartz countertops and a whole lot more!

I would like to take a moment to praise the services of Don, property manager at the Altadena…read more While we ultimately chose another property to rent, Don's knowledge of the property, the city and the rental market were most helpful. He allowed me to bring my husband and children back to see the available unit and more than answered all of our questions. He had a unit available that met our needs, however, we chose another building who's staff and amenities were equally as enticing. It was a tough decision because we liked Don and the Altadena so much; we felt we should let you know that even though we did not rent from Kiemle and Hagood, it was not lack of customer service. He was very kind to our family and seems to enjoy his job. Thank you.

Horrible upkeep, and ppl who are suppose to do maintenance, like Jason leave a lot to be desired.read more

I have lived here for five years. My first year I lived in a studio all alone. Then came the…read moreboyfriend. It was so simple to add him to the lease along with his little dog. I have a lot of stuff so I had to upgrade to a two bedroom. The management was so kind to transfer my deposit to the new place and make the whole transition very easy! They gave me back almost all of my damage deposit. I did spill a little wine on the carpet, but they did not overcharge for that. We are very happy in our two bedroom. Every time we renew our lease they keep the increase as small as possible. We feel safe and welcome. The neighbors are great and our little dog is always acknowledged by the maintenance team. I LOVE living here! Thank you Lincoln Village Team!

I've called Pine Valley Ranch home for nearly 5 years. Very pleased with my experience here. Office…read morestaff is very professional, helpful and prompt is doing so. I've requested maintenance assistance only a few occasions as that's all I've needed. The response from maintenance is the very same as stated above. Maintenance manger Aaron and Josh are rockstars. The complex grounds are kept incredibly manicured. Mature landscape, trees. make it nice to view and enjoy. I appreciate you guys and all you do! Thank you.

I moved in 2 weeks ago and moved across 3 states. Kaitlyn Kennedy in the leasing office was so…read moreresponsive and made my move stress free. When I arrived, my apartment was impeccable. I love it here already! After working all day, it's nice to walk the trails that surround the property. Nestled among pine trees, the views from every window are breathtaking. I looked at 5 other properties in the area and hands down PVR had the best amenities and location. I'm happy to call Pine Valley Ranch home!

We moved here not too long ago and have nothing but good things to say. Every question/concern I…read morehave, is answered with politeness. Love the different activities they have throughout the months. It's nice meeting the community.

Lived here for 16 months, like to add a few…read more.. Traffic is terrible and each light is over 5 minutes. The apt complex says no smoking but allows smoking outside...not happening, cigarettes, MJ and vaping. No one goes to the smoking areas outside! Many, many retired residents, I am one. If you choose a 2nd floor "You will have noise from above". I just asked mgt to talk to the resident above...No, they want me to record and video the issue. I cannot do that...no help from Mgt. Maint is the best part of the property. Asked about getting a Concept 2 rowing machine...I was put on ignore. Gym is nice. All carpet is going away...plank flooring coming...My apt is wall to wall carpet, I love it. Look at Pine Valley or Liberty Lake for your place to live, near shopping and Pine Valley has no traffic and close to shopping...No Traffic at all Forget River House...Pine Valley is the best...listen to me!

I think there may be a fee for that:…read more " Sewer usage-based per unit/month required Utility - Billing Administrative Fee $5.35-$6.00 per unit/month required Parking - Covered $45.00 per rentable item/month required Trash Services - Hauling usage-based per unit/month required Utility - Electric - Third Party usage-based per unit/month required Administrative Fee $200.00 per unit/once required Application Fee $45.00 per applicant/once required Holding Deposit (Refundable) $200.00 per unit/once required Utility - Natural Gas - Third Party usage-based per unit/month required Utility - New Account/Final Bill Fee $10.00-$20.00 per unit/once required Water usage-based per unit/month required Pet Fee $500.00 per pet/once optional Renters Liability/Content - Property Program $14.50 per unit/month optional Pet Rent $35.00-$50.00 per pet/month optional Access Device - Replacement $5.00-$75.00 per occurrence Intra-Community Transfer Fee $500.00 per occurrence Late Fee $200.00 per occurrence Lease Violation - Smoking $500.00-$750.00 per occurrence Month-to-Month Fee $600.00 per unit/month Reletting Fee 100% per occurrence Utility - Vacant Processing Fee $50.00 per occurrence/month Pet Management - Third Party $65.00 per pet/once Security Deposit - Additional (Refundable) 100% per occurrence Lease Buy Out 200% per occurrence Legal/Eviction Fees varies per occurrence Non-Sufficient Funds (NSF) $75.00 per occurrence Renters Liability Only - Non-Compliance $10.75 per occurrence/month Pet/Animal Violation - Waste $250.00-$750.00 per occurrence Utility - Vacant Cost Recovery usage-based per occurrence/month If you have any questions or just want to chat about your fees, our friendly Leasing Agents are here to help! Feel free to stop by, give us a call, or send a message--we're excited to assist you! Date of Issuance: 11/18/2024 Jake at Indian Trail Municipality Fee $15.00 per unit/once required Security Deposit (Refundable) 100% per unit/once required "

I had continual problems with the management in the two years I lived there. The "managers" seem…read morenice in the beginning but they have no authority. They raised my rent by a huge amount without notice. When I moved out the manager told me everything looked good. But he never looked at the unit. I received a bill for over $2000. The complex is owned by a corporation with a team of attorneys. You will have no recourse to solve problem or accountability for charges. I had pictures and documentation to dispute the charges but nothing changed. They will wreck havoc on your credit score if you don't pay them thousands.stay car, far away.