My wife and I visited the park yesterday, and started with the subterranean portion of the park,…read morewhich was an amazing experience. We dropped in the cool water and began walking through the underground waterway, with beautiful stalactites and stalagmites surrounding us. (Quite refreshing, from the hot and humid summer heat of the jungle surroundings). Later in the evening we climbed the top of the large water slide. I was not ready for the twists and turns, along with the stomach to the mouth unexpected downward plunging sections. At the end of the ride, I was both exhilarated and exhausted! One of the park employees, Issac, who is now my hero, noticed how fatigued I was and went out of his way to help me out. Leading me to a nearby hammock, where I spent a few hours getting my equilibrium back under control. At the end of the night, Issac unexpectedly returned and presented me with a few complimentary gifts, a beautiful embroidered tote bag and a stone night light with the Heart emblem with the Xplor logo on the front. It truly touched my "corazon". Shout out to Issac!! From the old guy on vacation from Texas. I'll always remember you and will add this to one of stories I tell my friends and family.

The zip line course was a highlight, my family would definitely come back for that alone. All…read moreactivities we did were great fun. Minor criticisms - *It was a little confusing to get around, as signage was a bit inconsistent and occasionally conspicuous until you got your general bearings. *Food was pretty meh, if you're staying at an Xcaret Hotel I'd try to eat before/after your visit, if possible. *The water slide rider thru put isn't great, so I imagine wait times on very busy days can get out of hand in a hurry. I also complained about the helmets all day long until I soundly wacked my head and was 12/10 glad to have it on .

8/5/26 My family…read moreand I had a wonderful day trip to xcaret. We got the tour plus plan with the photo package. It included one buffet meal in that day. We took as many photos where all the camera eyes were which made the photo package super worth while. They don't look like much but the resolution and clarity is amazing. Especially when it captures you in the natural rivers. I originally planned to do two rivers but dang, after spending 1 hour floating in one, we were done for the day. One tip for your is bring some shampoo and body wash to use after the rivers. I didn't think to bring this and could only rinse off in the outdoor showers. Felt a tad bit icky all day. Lots of walking in our water shoes but enjoyed the butterfly sanctuary, jaguars, waterfalls and parrots. Lots of photo opportunities. Beautiful park. I now see why they charge you an arm And a leg. Gift shop was great. We spent about an hour in there and got some nice things. The night time show was two hours with a 10min intermission. I loved learning about the Mexican culture. All the dancing and music was beautiful. We had a lovely day here

Omg!! The best experience I have ever had in my life…read moreperiod.... Now I'm not even coming close to embellishing The park itself is literal heaven on earth If your into water,animals,pristine beaches, and great service come check this Goliath of a waterpark out You can swim with dolphins Swim with sharks Snorkel Natural lazy rivers Total jungle theme all around They are centered around the myan culture I will be coming back every year if I can Please if u are in the playa del Carmen Mexico area come see it..

Pricey but nice view. The cabin got very foggy and it was difficult to take videos or photos. The…read morecabin had air conditioning which felt very good. I recommend to go in the day time because we came in the evening and we didn't see much (or far).

After some convincing and assurances my family agreed to ride the large ferris wheel at Cancun…read more The wait was only a few minutes. The air-conditioning was adequate but would have liked it a little cooler. The ride lasted a little less than 10 minutes. Because we went at night and it was very humid the condensation limited the views. Still glad we went

This is a bit of an overdue review but Xenses park was fun! Hubby and I came last year to celebrate…read moreour ten year anniversary. A colleague recommended we do an excursion to Xenses since we've done others by Xcaret in previous years. My favorite activities were the Pueblo and the Xensatorium. These activities really messed with our senses. The zip line and waterslide were also pretty fun and memorable. Park was not crowded and I remember it was like a half day excursion. Lunch is not included. Definitely worth doing.

Small park that lends itself to Xelfies…read more You could spend all day here, but you can get through all of it in a few hours. Your biggest snags will be the lines for the water slides, bird flight, and the Xensatorium. There is a fast pass for the bird flight experience. The kids and I really wanted to check this place out. It had been a long time since we had been here. Since it's a smaller park, it can be overlooked, but the park really tests the five senses. When you first get in you will have the ability to see the various optical illusions (via mirrors, special effects, or room layouts) and take selfies of those moments. The lobby imhas several selfie experiences, starting from the entrance to the locker rooms. Then there's the pueblo, where you will run into an upside down town. You think you are walking uphill but feel the opposite. There will be other opportunities to take selfies of you being in the ceiling, standing over a bottomless pit, or jumping towards the ground...it's all crazy in the Pueblo Abajo Town. The Xensatorium will have you enter a totally darkened tunnel where you will have to use the rest of your senses to feel, smell, and listen your way through the cave...cold, wet, warm, breezy, misty, ...finally ending in a cavern. The bird experience is extremely short, but it heads up the way to the heated float pools, and the muddy river, ...bucket showers will clean you off and you're onto the next one. I thought it was fun, and you can stay there as long as you like. The one thing I don't like about it is the Xnack bar isn't free, you have to pay for the food here...unlike the other parks. If you like selfies, you'll enjoy this park.

If anyone wants to visit a dying water park, this is it!…read more More than half of the attractions were closed on a Saturday in June. It looked like there wasn't anywhere near enough staff to open the rides. All of Aaahventura was closed the entire day except for the zip line for 1 hour. They'll tell you to keep coming back later in the day (4pm) so they can get one large group in, then shut the ride down again. All of the large water slides were closed. I've never seen an empty lazy river in the middle of summer until I came here. You have to rent inner tubes for $150 MXN so anyone who ventured in there just swam it and ignored all the signs saying not to do that. The lifeguard was cool about it. Don't waste your time at this park unless you're getting free tickets and you can drive out of there once you've had enough!

Not worth the money. I live in Los Angeles and have never paid this much for a water park. But…read moreall of Cancun seems very expensive to me for that matter. Towels are $9 to rent! Lockers are $11 for a medium size! Tubes for the lazy river are $9. We thought we were getting a ticket that included everything, but they figure out ways to get you to spend a lot more. Half the rides were closed. The zip lining was cool but only opened for a few hours. So you had to plan between that and the water park. The lines were short, so that was cool too.

Ok, not gonna lie. The water park itself, won't be back again. But the dolphin swim that…read moreaccompanies it (right next to it) definitely will! Like all the other reviews say, it was a little run down... and pretty dead. There were not a lot of options for the slides, and we went through it basically the first hour. We went because we basically had to in order to get in to the Dolphin swim activity. It came with a package we purchased from the hotel using our resort credits. The price itself, I guess since we used resort credits and we got admission to both wet n wild and dolphin swim, it wasn't too bad, so I wouldn't know what the real price is for getting in here by itself. Also, it comes with lunch, but the lunch itself was really bleh. I guess my expectation at the time was really high because of the Sun Palace food that we've been getting, so it's not necessarily a fair comparison. So yes, basically after our dolphin swim was over which was at 2 pm, we took a taxi and left the park right away. Didn't care that there was a bus that was coming to pick us up at around 430pm. Sad to say, my time was better spent in the hotel napping and lounging rather than in this park.

Ugh. Where to even begin. Don't waste your time coming to this place. We only came here because it…read morewas booked free by Moon Palace. After a 30 minute boat ride to the park located right on the beach, we arrived to see seaweed piled on the beach, giving a terrible sewage like smell throughout the entire park. There are only 3 main slides, a wave pool, and a lazy river. The park opens at 10am but the only thing open was the wave pool. Everything else opened 10:30 and later. From booking with Moon Palace, a voucher for 3 drinks and 1 meal were included. Meal choices included tacos, pizza, or burgers. Out of everything I think the burgers were the best however food is only barely edible. I thought other reviews were over exaggerating, but they are true. Birds are flying everywhere around the park trying to pick at the food, even from the trash can. Bird poop is all over the lounge chairs. And metal is rusty everywhere. You get through all the activities in the first hour in the park and then you wait around for the boat to take you back to your resort. I would give this place zero stars if I could. One star for the 3 free alcoholic drinks I had to bare with this place.

Lupillo was the best guide. Made us have the best day! I will definitely recommend this place to…read moreanyone.

The tour itself is lovely but beware! They promise all Sorts…read moreof stuff to get you to sign up. We were promised last pick up/first drop off and that we would be back at the hotel by 5:30 but the actual drop off was 7:30 pm as the drivers didn't even arrive to bring us back until 6pm. We had folks on medication and this was completely unacceptable. It was not until I mentioned contacting the credit card company to dispute charges that someone even attempted to get us back earlier. Before that they just kept screaming at us pick up is at 6pm there is nothing we can do even if you were told something else. The worst part is we were lied to - the schedule was set far in advance but they conveniently told us that we would make it back by 5:30 even though there was never an intention of doing that.

Xel-Ha was not initially on our list during our visit to Tulum, but we decided last minute to give…read moreit a try and I'm glad we did! It provided an all inclusive, low key day exploring nature and enjoying the water. It's basically a massive lagoon where you can snorkel different areas, take an inner tube through the mangroves, ride bikes to the mangroves, eat and drink as much as you want (buy the all inclusive package it's worth it), and ride the water slides from the top of the lighthouse. The food was decent for a buffet at a water park. The three different restaurants had a variety of options. The bars around the park would make you drinks with quality spirits for an all inclusive like Bacardi, Malibu, etc. We were trying to order our tickets online the same day but we kept getting an error message. We called their helpline and purchased tickets over the phone. I was glad we did because we received a discount! Lastly, there are stations all around the park where you can get a locker and pickup snorkel gear, etc. Don't go to the first station you see. Walk to the main area of the park and choose a station close to your next activity. They also provide showers to rinse before and after and life jackets to wear while in the lagoon.

This is a must see. You could literally spend a couple of days there. It was my favorite part of…read morethe trip! They have lots of restaurant options which is helpful. Food was just okay. But all the activities they offered was amazing.