Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

I hired Lori Parker to sell my home in Puyallup and was ultimately disappointed with the…read moreexperience. Communication was inconsistent throughout the listing period. Many of my questions went unanswered, and I often felt I had to repeatedly follow up for information and updates. In fact, I had to contact Zillow for corrections when that's the realtor's job. The home remained on the market for an extended period with very limited feedback provided to me. Aside from being told the house showed well and one buyer wanted a larger downstairs bedroom, I received little information regarding buyer or agent impressions. After consulting another real estate professional, I learned that several staging and presentation changes were recommended immediately that had previously been dismissed. I had suggested these changes for staging purposes and was told, "it's fine." This left me questioning whether my home had been positioned as effectively as possible from the beginning. I was also surprised to discover that the website printed on the business cards was not functioning properly. As a seller, I expect marketing materials and online resources to be fully operational. My biggest concern was that I did not feel informed throughout the process. Selling a home is one of the largest financial transactions most people will ever make, and I believe sellers deserve clear communication, realistic pricing guidance, timely responses, and proactive marketing. This was my experience, and I hope it helps other sellers ask detailed questions about communication expectations, marketing plans, and pricing strategy before signing a listing agreement. I would not recommend her services.

Tyler and his crew cleaned out the apartment in one day, donated as much as they could including…read moregiving the furniture to habitat for humanity

Still Amazing!!! 10/07/2020…read more Always happy and positive! Donna Gradin & Holly Hawk are my Go-To TEAM! We have been working together on a regular basis for over 4 years. I couldn't be happier with them in their amazing service! The entire office staff is down to earth and kind. This is greatly appreciated when sending your clientele to them with the largest (and possibly the most stressful) purchase of their lives! Thank you, Rainier Title, for your consistency!

Rainier Title and the Gradin Team have done my client's last couple of closings. They have…read morecommunicated well, kept everyone in the loop, made last minute adjustments and have been good about getting everything right with funding and making my clients feel special. Recommend them for sure. In 20+ years of doing real estate, I've had great service from title and escrow teams and not so great. Very nice to have the former and not the later when we work with Rainier Title and Escrow

Alvin is great. I'd love to work with him again. He knows everything about home buying from start…read moreto finish. He will learn what you like and dislike, then help point that out in the houses. His scheduling is masterful, no matter what he will keep you able to visit houses. We ended up seeing something like 35 - 40 houses in the end and he didn't complain at all while rescheduling everything for me because I ran late most of the time. Great guy, and I enjoyed working with him. The only thing that would've been nice is if he knew the financing process slightly better, but that isn't really his business.

I was extremely upset with this company. We were moving from the East Coast and needed help…read morepurchasing a house here on the west coast. Dennis was helpful as far as showing properties, but his honesty lacked tremendously.

The honesty of the real estate agents and their management. We used the Gig Harbor agent Erin…read moreGoodwill to help sell our home. Biggest mistake of our lives. I do not recommend this woman!

Two names to remember: MICHAEL ROBINSON and COREY MATNEY…read more Michael is the owner of this branch, and Corey an agent. Together these two guys are our "Aces in our Pocket!" Michael's expertise is amazing and undeniable! He can read and process real estate unlike anybody I've met. If you're buying, he can give you a really accurate feel for true value - and house quality. -- And he'll be totally honest with you! (Not a lot of schmoozing here!) When selling --- WOW! This is the guy for you! Again - he will be honest with you. He will tell you straight-up what he thinks your house will go for ... quickly. We have met with many other agents ... and many of them give us numbers that are "fluffy" to say the least. (If not overpriced - and I say this humbly, because as we sold our house, we had to deal with the reality of the "agents'" idea of value - often too high ... and the reality of what a buyer would pay) Michael will be up front - and may even sound a bit lower asking than other agents would encourage. But - TRUST ME - he knows what it takes to sell... without being on the market for several months (or longer!). Yet, he is still capable of hearing you out --- and totally worked with us on getting the most (the fastest) out of our home. And let's not even talk about contacts... Michael has been around Tacoma for a long time ... and knows EVERYBODY! Corey Matney worked with us (in tandem with Michael) -- he was our main buying agent. He was so on top of it with looking for houses. He wasn't stalker-ish (and don't even pretend you don't know what I'm talking about!... some agents are just flat-out creepy and annoying!). He understood what we were looking for - price, size, and motivation. This Windermere office has my highest respect -- and we've worked with A LOT of different agents/companies/offices! I - as a rule - have little time or respect for real estate agents (I know ... that's pretty rude of me), and I don't give out respect freely without it being earned -- so, the least I can do it throw up a YELP review! Give them a call -- and hear them out!

Phenomenal Team. They don't just provide property management, they provide complete management of…read moreyour investment asset. They work to drive your NOI, cut costs and position your property for long term success. I deed to mention that they also have an in house general contracting team that not only handles maintenance, but are capable of full scale remodels. Very highly recommend.

They do not follow the law about service animals, I was rejected even though I have all…read moredocumentation from my doctor.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Family Rentals is amazing at what they do. My brother and I came to the Seatac area with no rental…read morehistory and no jobs! All we had was some money saved up for the purpose of living while job-searching. With nowhere to go, since most apartment leasing agencies will not accept you no matter what if you are not employed... we turned to Family Rentals. The very same day we stopped in, we received a call about an apartment. We took a look at it, the price and location worked perfectly for us, and we started signing the papers. If you need to find a place FAST, no matter what situation you are in, they can help you out!

My girlfriend and I went and told them we wanted to start looking at homes the 15 of August and…read morethey had over two weeks to get it setup and they never got anything setup and won't give our money back. We are going to sue them. This place is nothing but a scam.

Everything promised was achieved…read more The timing was less than wonderful on my part. Early November is dropping down to Holidays , but the sale attendance was wonderful as was the on-line presence . The final result: mission accomplished and the house ready for realtor presentation.

Poor communication and dishonest practices. Multiple stickers on items and then the worker claims…read moretheir highest ticketed price being the current one.

DO NOT DO BUSINESS WITH THIS PERSON!! I attended an estate…read moresale put on by Kellie & and accociate of hers named John on Sunday the 23rd of August, . My friends & I encountered a dog there who did not respond well when approached, so my girlfriend who is a groomer/trainer said we shouldn't engage it. It did hang around off leash though. I purchased one of two "identical" bedroom sets & a chest. I was to come the next day to pick up. The following day I showed up with my handyman w a flatbed trailer. I was offered my bedroom set $ to be refunded to me if we would help them move stuff out of the house & take to the dump. I really needed the money, so we stayed. 5 hours later, I was returning with boxes she had asked for & her dog was out in the driveway. As I walked past her she launched her teeth into my upper left thigh. I went straight to the bathroom to check. It wasn't good. I calmly asked if their dog was up to date on immunizations. They said "She bit you?" Then they started yelling at each other over who let the dog out of their site! They were totally unconcerned about me (did not even ask one thing about how I was or anything) Kellie took off & left me there with John to finish a 6 hr day. Didn't give me her contact info! My handyman got John's phone number. The next day, my dog bite was infected, & they had not returned my payment as promised. I called & left voicemails & texts of photos of my thigh bite w John several times to get their dogs immunization records. No response. I had to do some detective work to even find out who Kellie was/who had put on the sale. She had only told me that she was out of Tacoma, only doing the sale in Buckley because she had gone to school w the deceased. I found her & left an unreturned voicemail. By then her associate, John, texted back that he did not care if I went to the hospital or not. That was it. I went to Covington Hospital to the ER on Tues Aug 25th with fever caused by an infection from the dog bite. Shots + 2 weeks of really strong antibiotics & pain! The next day I tried calling again & she happened to answer her phone. She said she did indeed run that estate sale, but she did not remember who I was!!! I reminded her that the 4 of us worked together all day on the prior Monday clearing out that house in return for a refund for my bedroom set (That was not even the bedroom set I saw! 2 identical, but they gave me a set that was dented, scratched, stained, & disgusting, while keeping the nice set for herself) She said sternly, "I do not give refunds OR exchanges. I don't know who you are or what you are talking about." I then said, well, I'm the one your dog bit. She then yelled, "You only CLAIMED she bit you!" What?! Did this information immediately jog her memory as to who I was? I told her I needed their info for my insurance & expected my promised refund for my work. She refused. I said I would have to make a police report. She laughed really loud and said "Good luck with that!" And hung up on me! I had an emotional break down at that moment. How could people be so horrific & deceitful? Rude does not even begin cover it! KELLIE PROVED TO BE AN UNTRUSTWORTHY IRRESPONSIBLE LIAR TO ME. THEIR DOG BIT ME and they refuse to take any accountability for anything they promise, say or do. She lied to me & I'm now having to dispute my purchase through my credit card company, offering her gross & damaged bedroom set back, when ever she wants to pick it up. I had to make a police report, deal w health isurance that wants her to pay my hospital bill, and get advice from an attorney because I was traumatized by this WHOLE experience with her & didn't know what to do. I'm not suing her, I'm not that kind of person. I don't want her dog put down as it was HER and her associate's fault the dog, (I found out had bitten people before!) was unleashed around strangers in someone else's home. I am taking measures to make sure they stay accountable as possible, as I found she was one of the most indecent & uncomassionate humans I'd ever met. I read her website & could not believe she's been in business this long! This is NOT A WOMAN YOU WANT TO PROPERLY AND ETHICALLY TAKE CARE OF YOUR LOVED ONES BELONGINGS. She has seen these photos of the damage her dog did to my leg...she doesn't care! She even told me her associate owned the dog & he's not on her payroll so what ever happened has nothing to do with her. NO ACCOUNTABILITY! This was run by HER business correct? She is licenced bonded and insured, so why not use her insurance to pay for my hospital visit? Why work me all day and not follow through with my refund? Her inactions and words have proved to me that she can be an absolutely horrible person who is irresponsible & unaccountable for her own mistakes. She had not one drop of compassion after their dog attacked me. DO NOT DO BUSINESS HERE! If you do, be prepared for possible unwelcome surprises on your property.

I contacted this business asking for their services with my mom's estate. Received an immediate…read moreemail, responded with a few examples of items my mother has, and called twice. I have heard from nobody. Apparently, the message they're sending by refusing to contact me is my mom's items are not going to benefit Kellie's Estate Services so why bother. Stay away from using this company unless you have items worth millions of dollars.