I have been a client of Yenna for a long time. She is incredibly professional and takes pride in…read moreher work. She is always attentive and makes the process as comfortable as possible. She only uses high quality products and never re-dips the wax. I highly recommend Yenna for any waxing needs.

Monica is fantastic! She made me feel comfortable during the entire wax process. The quality and…read moredetail of her work is really good. She is patient and precise. Good experience with her.

I made an appointment for my two daughters, my 14 year old for underarm wax and my 17 year old for…read morea bikini line. We were preparing for a cruise and wanted to not deal with razor bumps. This was their first time getting waxed. They refused to let me (the mother) go into the room with them. They even called the manager to ask and she refused and said no exceptions. That is crazy!! You'd think for liability issues, they'd especially welcome a mother in with her minors. We had to cancel the appointments as I, nor my daughters were comfortable to go in by themselves. INSANE that they refused to let a parent go into a space where my daughters would have to take off their clothes!!!!

I've been going to Synergy for over a year for massages and facials. I primarily see Michele for my…read moremassages but have seen several other therapists and they have all been phenomenal. Michele has been able to alleviate a lot of my neck and back pain. She gives the best massages I've gotten, ever! I see Sarah for facials, she does a great job. She gives phenomenal recommendations. My skin has never looked better than it has since I started seeing her. I'm someone who hates sitting still, but she keeps me occupied the whole time, she's wonderful to talk to for the hour I'm in there. Before you go to a Massage Envy or Hand and Stone, support a small business and give them a try!

This was brought as a gift for my mother-in-law and myself, I booked for 2 not 1. If you are of…read morecolor Black stay away from this place, every last white person and the people the service is Racist, from they way they speak, the way the look at you. The person white girl, if I booked for 2 and walk in with 2. No service was off today, some person changed my mother-in-law day for the 11th of July when our service was scheduled for July 18 at two, she then changed my time to 1:30 PM which was fine. Once we both got there, we wasn't greedy and it was no way for us to sit, but clearly they had a whole of awaiting area but us black women weren't allowed not only get what we paid for, but to be told by the owner that I wasn't getting a refund we will definitely see about that. Stay tuned.

I've known her for 17 years and no can match her expertise, customer service. Awesome.. highly…read morerecommend her

Kalpanaz was very nice and the service was quick and efficient. I got my eyebrows threaded there…read morefor the first time today and she got me in and out. She even gave me an Aloe Vera eye brow massage afterwards and a bottle of water. Very sweet lady and I'll be back within the 3-4 weeks she suggested. Thanks Kalpanaz!

Don't get the plus member plan as they will find new ways to charge you fees constantly. Don't come…read morein one month and it's $15, no surprise there but your invoice will be aggressive in stating that it is overdue the second it's sent to you. And that $15 you pay for the membership, better do it in January only because it's not for a year from when you started, it's due every January. So my membership that started in September still has to be renewed in January for another $15. I am not renewing just to find out all the other ways they plan on screwing me over. The worst is the managers/owners are completely absentee and make the waxers do double duty at the front desk and take on the brunt of frustrated customers. Must be nice to sit in your palace funded by bad business practices and the labor of others. Speaking of the waxers, Christina is absolutely amazing and the best waxer I've ever had. She is efficient, minimizes pain, and produces clean and lasting results. She should be paid what the quality of her work deserves and she should be treated better.

I absolutely LOVE Beauty Lab! The staff, the location, the ambience, the prices, I love everything…read moreabout it. I am definitely ditching The major wax chain I used prior and supporting this wonderful waxing business from here on out! I scheduled my appointment online and snagged a last minute appointment for a Saturday morning with Madi. I arrived about 15 minutes early for my appointment and she was able to take me right away. I paid for my services prior, which I appreciate. Nothing like a bottle neck at the front desk, with all your patrons trying to pay at the same time. The decor in the Beauty Lab is beautiful. If it very minimalistic, homey and comfortable. Most importantly, it is very clean! In fact, the kind gentlemen at the front desk was cleaning when I arrived. Cleanliness is definitely very important for a waxing business, so I appreciated that! The wax room was very spacious and clean. Madi was an absolute sweetheart. She was very professional and the wax experience was amazing! She had me in and out in no time, which I definitely appreciated on this specific Saturday, because it was snowing and I wanted to get off the roads ASAP. Amazing business, amazing staff, amazing experience! You should really patronize this business. I assure you, you will not be disappointed!

I recently moved to the Bmore area and I was dreading having to find a new wax place but I knew I…read morewanted to go with a small business and I'm so glad I did! I was already planning on writing a review due to the quick and painless experience, but then I received the cutest "thank you"'card from Megan and I had to share! I have been getting waxed for 10+ years and it NEVER gets easier for me. Waxing is my least favorite thing in the world and yet Megan actually managed to have me in and out in less than 15 mins and 3 weeks later I still have very minimal hair growth AND not one ingrown hair. I took her advice and purchased some tend skin serum and it has been a life saver. So happy I found her on the first try!

Miss Megan is a true professional and takes pride in her work as evident by her joy in talking…read moreabout her profession and educating her customers. She has a fastidious work ethic, which is to be admired. She makes you feel at ease and comfortable; she takes extra time to make sure the job is done correctly. An incredible aesthetician, you will not be disappointed with the results.

First time experiencing a Sugar hair removal for Bikini/underarm. I it. Have appointment in May…read more Have to try it forget the Wax hello Sugaring hair removal. Janice is Awesome.

Healing hands? what a joke. I left the massage in more pain than I went there with. I purchased 4…read moremassages and never even went back after the first one. I had a horrible experience with this uneducated masseuse. If you want someone digging their knuckles into incredibly odd areas of your body, she's the one for you! I would rather lose out on 300$ than go back to this "business". If I could leave no stars, I would. This women should lose her business license.

Excellent service, prices, and a one stop shop for all things beauty. Ignore the low stars because…read morethis hidden gem is well worth the visit.

I really wanted to like this place because they are so nice. I bought a groupon for a mani/pedi to…read moretry out Donna Salon and Spa. We went back and forth on an appointment date and time that worked for both of us. We worked out a time and I was pleased because I only had to wait a few days. When I arrived, they were very nice, offered me bottled water, and had me sit for my pedicure right away. Maria began my manicure by removing the polish that was only on my big toe on each foot. She used the nail drill. The procedure was uncomfortable because the drill burned a bit as it went through the polish. Aside from that, the pedicure appeared fine. She then did the manicure. The manicure looked ok, but there were some bubbles in the polish when it dried. It was a rush job because there was another customer waiting. She left me sitting at the dryer while she went to wirk on the next customer. Miss Donna removed the bubble with her fingers and painted the finger again. By the time I got home, (I live 7 minutes from the shop) the polish was smudged on some of my fingers and toes. I called Donna and she had me come back in so that it could be done over. The polish was removed from the fingers and toes that were smudged and then they were done again. The looked okay when I left. Over the next few days, the polish on my fingers started to lift near the cuticles and at the top of the nails and started getting caught in hair, clothes, etc and the polish peeled off. I have never had this happen as long as I have been getting my nails done. Because this Salon offers many services, massage, facials, etc, I might try something else, but I will not go back for a mani/pedi