Quick response and flexible timing. Needed flatbed service and all went as planned…read more Recommended

Best towing company I have used, ever!…read more Carlos was very -Responsive to our initial request. -Very good at communicating and updating with Estimated time, requirements, etc. -Very modest, professional, well spoken and genuinely caring. -Very meticulous in securing my vehicle. -Best value for the entire transaction. Hopefully I would not need an emergency tow again, but if I am unfortunately in need of one, Carillos towing is who I am calling, without any doubt.

More time has passed and zero accountability, I won't forget until what yall did years ago is…read morefixed. Yall are responsible for literally my iPhone being destroyed and my car damage. To the people reading this. This is petty yes but places like these get away with it because the bosses take 0 accountability, is this who you really want touching your car? Imagine if they damage you vehicle, they won't even try to help. They'll throw you under the rug and hope you forget.

1/6/2026: Frank from Fullerton Hadley came over early this morning for my AAA request for a tow…read more The ETA was a reasonable 55 minutes but Frank came by within 35 min and gave me a friendly heads up call. We were happily surprised at the fast arrival. Frank was SUPER nice and professional. He handled our car with great care and he even made it to our mechanic shop destination before we did! Thank you Frank! You're awesome and we wish you a Happy New Year!

Frank was a lifesaver last night. Our truck needed a jump and he was able to get it back up and…read morerunning in a short 20 minutes from when the services were called. Perfect save especially when one is stranded at midnight. He was very polite and friendly through the whole ordeal.

Called AAA today for towing service and they sent a driver from California Roadside…read more This was the worse nightmare ever. The driver who showed up was obnoxious and very rude. He was impatient and did not want to do the work he is supposed to do. He asked my daughter who is recovering from a kidney transplant to push the car so he could tow it. I'm sorry but the driver is supposed to be able to do the work not ask a young woman with a transplant to love a 3000 lbs car because he does not want to do it or wait for assistance from someone who could help. He was sent to us by AAA, who was notified and was reporting him and to ensure he does not work for them again. This is just so ridiculous and pathetic. Definitely will ensure never to use this company whether on my own or via AAA.

After I accidentally left my hazards on for several hours without noticing, my battery was dead…read more Luckily, Faraj A. came out to help and couldn't have been nicer or taken better care of my car!

I got a flat while driving to work on the 73 yesterday. I called AAA and they sent out Elite…read more I wish I could remember the guy's name who showed up, he was polite and so helpful! He towed my car to a nearby tire shop and sent me a photo of my car when he arrived and had unloaded it so I could go to work. He definitely made an otherwise frustrating start to a Friday morning way more seamless and stress free! Thank you, Elite!

Yelpers... do yourself a favor and call Nathan if you ever need tow services. The service and…read moreattention to detail was superb. I was stuck at Sam's Club Fountain Valley with a dead battery along with other vehicle issues that required a tow instead a jump start. Nathan responded to the Yelp project immediately and was able to be at my location within 15-20 minutes? Maybe? It wasn't long because I barely finished my pizza and he was already there. He hooked my car up, got me to the shop and even gave me a ride home since I lived closed by. Provided a written receipt for insurance reimbursement and overall such a friendly person. Excellent service/value and definitely will use him again.

I've used and meet a few tow truck operators and it can be a hit and miss. But when a company is…read moreowned and operated by with a detailed mindset, you can rest assured that your car will be taken care of. Clean, professional, on time, high quality equipment to do the job is what 1st Responders focuses on. So happy to have met Nathan and he took care of my dad's car with excellent service. We will definitely be supporting them again. Value and quality you cannot find elsewhere. Go with and save yourself a headache.

Thanks to Robert he helped me get my vehicle to my destination. Made sure everything was safe and…read moreprotected. Very polite guy. Overall great experience with this towing company and Robert.

Robert Camacho helped me move my classic car from my old house to my new one. He was super friendly…read moreknowledgeable, fast and efficient as well as careful with my vehicle, there was a lot of traffic on the way there. He was still happy even after all the traffic he had to go through to get to my new place. He also dropped it of right where i needed it. I would highly recommend this business. They have great prices, quality people and fast. UPDATE I used them a month ago and I had to move my other classic to my new location this Sunday a month later. And the new driver Oscar was just as good as the previous driver Robert. He went out of his way to help in anyway that he could to make sure the job was done right and he was very fast efficient and safe with the vehicle. Would highly recommend this business to anyone once again they have great prices, great personnel, and just great service all around.

So easy to work with, and professional. The whole team communicates well and is responsive. Used…read more2x now, and will continue to do so!

Good service with exceptional customer service as well. Thoughtful guy and you can forsure count on…read morehim if you give him a call.