Great experience and every staff member was so knowledgeable and reassuring. When I came for my…read morefollow up after surgery I was reading 20/20!

There is NO EMERGENCY care. And no way to leave a message for an On-Call doctor, so I doubt there…read moreis one. My husband has surgery on a Friday and on Sunday we are in the Emergency room. The "emergency number" says leave a message.

If you are referred to Dr kent demand another referral to any doctor but him. He will tell you he…read morewill do something and never follow through! He tried for force me to get cataract surgery when the problem was I have really bad floaters. The surgery would do nothing because I can not see through the floaters. Dr Kent just wanted to line his pockets with medicare money! My wife was referred to him and she demanded another doctor also. This man is dishonest and his word means NOTHING! DO NOT GO TO THIS QUACK! Paul and Teresa Mott

My experience as a patient From EYE ASSOCIATES from the Front desk to eye testing to scheduling…read moreappointments to surgery and on toward healing has only been the best of care...They always answer my questions and since I am somewhat on the talkative side they still presented everything so I could feel comfortable with all procedures ...They all are very patient with me.Dr Kent is my eye Dr and surgeon he makes me feel more relaxed ...My husband has Dr Kent also and he appreaciates the care he has had with office staff and with Dr.Kent ...waiting to us for great care is not a problem and we do not feel that we are ever put off in any way cause other patients deserve the same care as we do .Just can not say Thank you all enough For the Care And the Consideration we have received from this office

I went to Hollingshead Eye Center for my cataract surgeries on each eye, as well as pre-op and…read morefollow ups. The experience was exceptional at each visit. All the staff, nurses and Dr. was very nice and explained everything in detail. I was comfortable throughout the whole experience. I had implants, too, so I can see without glasses, except for 2.0 readers. Thank you foe the great care!

I love Hollingshead Center. They were so friendly and knowledgeable. My husbands cataract surgery…read morewent flawlessly and now he has 20/20 Vision . Wooohoooo for Hollingshead !!!

I took in RayBan frames to have the lenses replaced and they lost them or one of the employees took…read morethem. Hailey tried to tell me these cheap frames I got back were the same ones I took in. Not true. They don't even fit my head (too small). Brand new. My frames were worn as they were my favorite sunglasses. I am furious. Hailey tells me they should have collected the money up front but for whatever reason they only collected fees for one pair of glasses when I brought them in. The first frames came back in about 4 weeks and when I asked about the sunglasses I was told it would be another 2 weeks. When I went in to pick them up, I had to remind her I needed to pay or she wouldn't even have collected the money. This is all very suspicious. I think they lost them or decided to take them for themselves. I am furious Hailey would even try to pass the cheap frames off that I received back. Very upset

Dr Anderson has always been extremely helpful, and solution focused when I've come in. I highly…read morerecommend West Ada Vision for providing our eye care services.

Our first eye exams since moving to Idaho and they couldn't have gone any better. The staff is…read moresuper helpful and friendly. The doctor is very knowledgeable and has great chair side manner. And they were not pushy about where we decided to have our prescriptions filled.

Horrible customer service. Canceled my appointment twice due to schedule conflicts. Unprofessional.read more

Great service from the front desk to the medical staff. I had the cataract surgery I was made very…read morecomfortable with the whole process. Very thankful that they were able to improve my sight so quickly and easily. Glad my optometrist referred me to them.

Very competent and caring people!! I am very happy with my vision now after getting cataracts…read moreremoved. One of the easiest medical procedures that I have ever had!

Not sure what kind of scam is going on but I got a message from vision quest saying I was being…read morereferred for cataract surgery. I don't have cataracts When I called vision quest they said my optometrist gave them my name and number. My optometrist says there was no referral from their office. I hadn't even seen that optometrist in 4 years. Sure sounds like a scam to me

They didn't even call me and tell me that my doctor left. So my exam was canceled without my…read moreknowledge. I have only been to them one previous time and they messed up my billing. So, overall, not impressed.

I rarely give reviews because seldom do others impress me. Dr. Merkley and his team hit the ball…read moreoutside the park. I found myself at 60yrs. with cataracts. Mine were progressing quickly and interfering with all facets of my daily life from computers to driving. In choosing my doctor I needed a person who was an intellect in his profession. It is not natural to me to allow someone to start carving on my eye with a sharp object. He answered all my questions well and tolerated my quizzing him. I could see he was focused on solving the problem. Add to this a lovely personality. The guy laughs, smiles, and is just enjoyable to be around. He listens. He even answers his own office phone if no one is available. Which tells me treats his office as a team and all his patient's calls are important to him. He has good availability; I didn't find myself on a waiting list just to get an appointment. My surgeries were scheduled within a week. His office stayed on top of my insurance. Now it is all done and my eyes are better than new. Having my eye site back is a gift. Colors are now vibrant; I can see details far away. Dr. Merkley was referred to me by one of his peers, which tells me he is viewed within his own circles favorably. I strongly recommend Dr. Merkley, especially if you are a perfectionist like myself and expect a lot from a medical professional.

From the owner: Vision care reimagined: where advanced technology meets personalized treatment for an unmatched…read morevisual experience.

I am giving McNeel Eye Center a coveted 5 star rating because my wife and I think there is no equal…read morein Boise or even Idaho! They really care, they explain every step and unlike some of the cookie cutter eye care centers we have used in the past they are able to answer every question and concern. The personal level of service is amazing. Tom Young Boise

The provider and tech were nice, but the admin staff felt very uninviting. Their website/system for…read morecompleting paperwork apparently didn't work, so I had to do everything again. They also text patients asking for personal information, which was uncomfortable. Even after I told them my availability for a phone call to discuss it instead, they didn't honor that request. The checkout experience was the worst part. The lady told me, "We will charge you if another place messes up your glasses," which came across as threatening and pushy -- like I'd be punished for not ordering through them. I only came in to renew my prescription. Overall, not a welcoming experience and I would not recommend this office to a friend. And also, the provider writes a year rx for eyeglasses? Really? It's 2 years at other places. I'll take my business elsewhere.

Today was my first visit in this clinic . Dr. Melissa Fowler was amazing , professional and easy…read moregoing . She took time to answers my questions and Suggestions . I will use them again .

Not impressed. Eyes on Meridian was highly raved about in my local facebook community. My husband…read moresigned up and referred me on the intake form. #1 They undercharged me at my visit, and called to ask for more money the week of Christmas. When I called back to ask about the breakdown of charges, the price changed again. It didn't seem like they knew what they were charging me for. But I paid it. Then they called AGAIN to ask for more money. I asked for a breakdown to be emailed to me. #2 My husband got a call and text that his glasses were ready, he took time off work to come pick them up and they said their system sent the messages in error. #3 Then when my husband called to ask about the referral credit not showing up, the front desk said Office Manager Kristi will call my husband. And then emailed saying she DID call and leave a voicemail. Which she did not. He called again and Kristi was condescending and said "it just doesn't make sense for us to do that for a nuclear family, what if you had 8 kids?" I said, "Well your flyer specifically states "Refer a friend or family member and receive a $20 credit on your account. Just tell the friend or family member to let us know you referred them!" We did just that on the intake." Kristi said she would honor a $20 referral credit but we would not be allowed to refer anyone else to them and she is going to reprint all of their flyers to exclude the nuclear family. LOL. I'm surprised how rude and abrasive she was. Your advertising is misleading and yeah you SHOULD fix it. I've literally referred my husband to every doctor I have and my dentist is awesome and gives $50 credits, no cap. Ha. No issues with the doctor or eye test parts of our visit, the eye tech guy was super sweet, but we won't be back. They have too many problems to deal with and we spent over $1,000 there after insurance. They can keep their $20 referral credit and they just lost me, my husband, and I was going to refer my mom who needs an exam and glasses.