I am a very pleased customer of the Eye Works and a big fan of Dr. Craig Sultan. I made it to 45 before any vision help was necessary. Dr, Sultan's informative, caring manner made the process of being fitted for and buying my first specs very easy. I highly recommend this business. read more

I was thinking about contacts but haven't had an eye exam in three years. I went to Dr. Sultan at his new location on Pearl St. (easy parking). He is ALWAYS great! He was encouraging, gave me a good health check up for my eyes and thoroughly educated me on contacts. I am excited to have them and a cool pair sunglasses. Who knew getting your eyes checked could be a fun fashion update? Thank you Dr. Sultan and your really great staff! read more

I went in today with no appointment because I had an eye infection- everyone from the receptionist to Dr. Sultan was so nice and accommodating! They were able to get me in and did a very thorough eye exam. I'm so glad I decided to go to The Eye Works! I highly recommend them! read more

It was refreshing to find people who care and spend time with you to make sure you get what you want and need. I recommend DR. Sultan 100% he spent a good amount of time running all the tests and questions. I highly recommend the team at Eye works. Thanks, look forward to seeing them soon. read more

Dr Sultan is Awesome! The entire crew is Awesome. I've been to two other Optometrist who were efficient but the end results were less then I'd hoped for. Dr Sultan, Randy and the ladies at the desk made everything come together, they got it right the first time. The Eye Works has the whole package. BRAVO! read more

Absolutely the only place to go in Napa for eye care! Incredibly friendly staff that are knowledgeable, kind, and efficient. I know it sounds silly, but I actually have fun during my visits. Also a great selection of frames and sunglasses. HIGHLY recommended. read more

Fabulous, caring and knowledgeable staff and the doctor is thorough in even the most minute detail. Boy, does he know his field of expertise. Always willing to fit you in for emergency's. read more

Eye Works really lives up to its ratings. The Dr and team there are knowledgeable, responsive and really want to do what it takes to make you happy. I'm so glad to have found my new Optemetrist here in Napa! read more

These guys are awesome. I love them. Very nice, extremely helpful... big recommendation! Came in with broken glasses and had lost my contact lenses during the Christmas holidays, and they did everything they could to help on both accounts, although I was a bew customer. Thanks! read more

I came here randomly on a whim to get a new prescription for contact lenses and I was very impressed by the friendliness and accuracy of the staff. Dr. Sultan is a very personable, caring, and genuine guy. I will definitely continue using them for my future eye examinations. read more

First time at the eye works, took my daughter in for an exam. Dr.Sultan was incredibly great with my daughter, he made us feel comfortable through the process. His staff was very helpful too! read more

Let me start off by saying that I NEVER write reviews, until I went to Eye Works. Dr. Sultan and staff are definitely the best in the business and area. Dr. Sultan explained everything and is extremely pleasant and friendly. They have all the cool frames and brands that I like (IC! Berlin). The only thing is I wish I had learned about this shop earlier. I have been used to the unfriendly and shops that have bad customer service. If you need to see an optometry doctor you would be foolish not to give them a shot. read more

very kind front office staff, switched to a new eye doctor so this is my first visit.. and i'm very satisfied with my experience today. dr.sultan is an amazing doctor who really does everything to really evaluate your eyes health and explain things very well and ensures that all his patients are being taken care of really well. if it's your first time coming here keep in mind some images are recommended to be taken of your eyes which is a $58 charge that is paid out of pocket, it's optional but really worth it and painless and it helps the doctor get a better look inside your eyes and make the best diagnoses and prescriptions for your glasses or contacts. thank you so much to all the staff at eye works for the warm positive experience I had today. can't wait to come back for my next exam! read more

My wife and I went to eyeworks after having several bad experiences with other eye care providers in Napa. We were able to set up appointments that were convenient for us. The Doctor had a pleasant personality and was very thorough with the exam. (something that I did not experience at other optomitry businesses). The staff were also very pleasant. They explained our insurance to us and did not take us to the most "EXPENSIVE" frames in the store. They took the time to make sure that we would be happy with any choice that we made. It really was a wonderful experience. I have found my new eye care provider. Thank you Eyeworks. I look forward to working with you in the future. read more

The only time I came, I had a bit of a sticker shock. They seem to have piled extra fancy tests that added the costs not covered by insurance. My fault is that I kept saying yes bec. they made it sound like those extra tests are really important. It was nearly $1k for both me and my wife. I also felt that there's too many upsells. I just wanted to do basic test that is covered by my insurance, no more. And I prefer to buy my glasses from Warby Parker online ($99 glasses), which of course they discouraged. Dr. Sultan and his staff are very warm and friendly though, I have to say. I just felt there were subtle pressure to make me spend more on things I don't believe I really need. read more

Dr. Craig Sultan gave me the most thorough eye exam I have ever had, and dare I say it was a pleasure. Somehow Dr. Sultan manages to balance his incredible sense of humor with tremendous professionalism. He's a wonderful eye doctor! read more

I had a very disappointing experience with Eye Works. I called to talk about coming in for an eye exam. I spoke with Dr Sultan himself and explained that I had by eyes checks several months ago at another place and they discovered that my eye pressure was quite elevated. (Possible inset glaucoma) After a few minutes discussing what I wanted he said that I could come in for a full exam for a total of $150. I don't have insurance and with medical bills etc money is a little tight but I agreed, primarily because of the positive reviews. Fast forward a week, I took time off work, completed all my initial paperwork, which I downloaded from their site, and arrived a few minutes early for my appointment. Immediately I was give 2 laminated sheets of paper to read. One was about contacts, their fees and policies. The other was for the part of the exam that addresses elevated pressure/onset glaucoma. The additional cost for this test is $58.00! Seriously? It's the main reason I called and instead of him being honest, he chose to wait until I arrived to my appointment to tell that the thing I came in for was not included in my exam. Absolutely deceitful. Perhaps for those people who have insurance and don't mind the lack of honesty, but for those of us who expect professionalism and honest dealings, stay clear!! read more

Recently moved to Napa and had to find new optometrist after 24 years. Really glad I chose this business. Friendly, efficient and worked with me to maximize vision benefit. Very pleased. read more

Great walk in service to get my specs straightened. Friendly, competent and complimentary.

Dr. Sultan is amazing! He's extremely thorough and very sweet. I've never been to an optometrist that is so caring. I highly recommend him to everyone :) His staff is very friendly and organized. This is a good as it gets :) read more

Just recently my husband, daughter and myself had by far the most thorough, relaxing and informative eye exams ever! Our experience couldn't have gone better. Dr. Sultan and his staff are professional, knowledgeable and overall very caring! We would highly recommend The Eye Works! read more

Dr. Sultan is a highly skilled professional who displays caring. I totally trust him. His employees go the extra mile in helping select glasses that work for my face. read more

Having just moved to the area, I was looking for an eye doctor to establish with for my kids. I came across and ad for The Eye Works Optometry and gave them a call. They had an appointment within a week (as opposed to the other offices I had already called). At the appointment, the staff was very friendly and thorough. At our follow-up appointments, they were not only helpful but accommodating for our schedule. One of the staff members went above and beyond when ordering our contacts! Dr. Sultan was upbeat and made the kids feel at ease. His demeanor made me feel like he truly enjoys his job and cares about his patients. He was also very thorough. As a bonus, their store has a wide variety of frames to choose from- definitely something for everyone! The only "complaint" I would voice is a disapproval of the artwork that hung in the store. It was a little risque' for my tastes, especially when you are sitting there waiting with kids. read more

Dr. Sultan and his team are great. Everyone is nice, and they really care about helping you. It's sort of rare to find that these days. It's also small enough that you see the same folks working there all the time and they remember your face. read more

Had a lost contact emergency during a weekend trip to Napa. Friendly service and in two minutes we were back enjoying our time in wine country! read more

I was very satisfied with my visit as a new patient. The staff, as well as the Dr. Sultan, treated were all so nice, and had a lot of patience, considering I was on a 1 hour lunch break. Everything was explained to me regarding my eye exam, testing, and results. I look forward to meeting with them again to choose my new glasses!! read more

Moved from OH 2 yrs ago. I require glasses and contacts and had my established eye Dr. back home for the last 8 years. Went here 2 weeks ago needing to update my glasses prescription and get new frames. After having gone to 1 other optometrist last year & having a not so great experience: Dr. was pushy, not personable, and I left feeling that I bothered them to come in for my appt. I needed glasses too last year but didn't buy because of poor selection/variety and unfriendly staff. Anyway, at Eyeworks, Dr. Sultan and the staff were a completely different world and refreshing! They are earth friendly (don't have a bunch of paper to fill out), staff is very personable, kind, informative, not pushy, very helpful, thorough and overall happy. Even stayed after closing to help me make my decision on my frames and didn't say a word about the time. Dr. Sultan took a personal interest in learning about my eye history, informing me of new technology and eye care techniques and spent the time to listen and ask questions. I feel very comfortable here and found my new 'eye home'! Highly recommended! read more

Loved Dr Sultan, Randy, and the girls... Randy was so patient with me while I learned how to use contact lenses for the first time; he (along with the girls-Anna, Erica) was especially helpful with choosing the perfect pair of eye glass frames for me! Great selection of frames! read more

We had a great experience at this little gem. I forgot my contacts back at home in Chicago. I brought in my prescription and Randy quickly was able to find a match. While we were in the store we looked at the good variety of sunglasses and purchased a new pair of Maui Jim's. We were extremely pleased with Randy's knowledge and friendly service. I would recommend this place to anyone. read more

Fantastic service, easy appointment scheduling, high tech office with the nicest doctor in town...no reason to go anywhere else!!

Very impressed! The most thorough eye exam I have ever had and great communication from Dr. Sultan. The entire team showed great interest in customer care and comfort. Nice selection of frames and great advice in the selection process. I will definitely go back when the next exam is due and can highly recommend The Eye Works to anyone looking for a top notch place. read more

If I could give The Eye Works Optometry ten stars I would. If you're looking for a pristine place for all of your eye needs, definitely look no further cause this is the right place!! The staff and Doctor Sultan are very friendly and very helpful. You will leave knowing that you were in good hands. read more

Dr. Sultan is great! Excellent exam for a child. He tested 3d, tracking, and peripheral vision. Additionally, he has state of the art equipment including a autorefractor! read more

The staff is so helpful and kind. Dr. Sultan is as good as it gets, I have been in corrective lenses for most of my life and this is the best experience that I have ever had. I just purchased my fourth pair! read more

The staff is awesome and very friendly! Doctor Sultan is wonderful as well! Definitely recommend this place!

I was on vacation from Orange County when suddenly the current contact in my eye was torn. I called The Eye Works Optometry to see if I could get another one and they were so polite and quickly let me know to come in so they could help! I showed up and they were so professional and warm. Great place! read more

My husband and I were in Napa Valley on vacation and the airline lost my husbands luggage. He had nothing, including his contacts. We looked up optometrist close to our hotel and found The Eye Works Optometry. We stopped in, didn't even call before, and the girls at the front desk were awesome! We showed them a picture of my husbands prescription and they found some of his contacts in the back and let us have them no charge after hearing our lost luggage story. Great customer service and amazing front office staff. Thanks for everything! read more

You will not find a more professional, kind and thorough optometrist dr and staff to work with....the best in Napa!

I moved to Napa last year and found the Eye Works Optometry this year. I received such great service that I will not be going anywhere else! The doctor and all the staff were wonderful. Thank you all for your time and welcoming service and care.! :) Trinh read more

I live in the area and The Eye Works bright and colorful boutique was always catching my interest every time I was downtown. The fact that I could make a Saturday appointment got me in the door. I had previously been going to another optometrist who was very good but not always easily available. I was also used to having front office staff take me through the usual initial tests and then handed off to the doctor. Not here - Dr. Sultan takes you through the entire examination and explains everything. It's so refreshing! He questions you on your own eyesight concerns and deals with each of them making sure he gives you all of your best options. At the end of the appointment I had no doubt that Dr. Sultan had just given me the best exam and prescription for my new eyeglasses. This year I got an email/text msg on my phone letting me know it was time for my next appt. - VERY helpful! I could write a couple of pages on the retail shop - gorgeous with a wonderful selection will suffice for now. The employees are bright, vivacious and very helpful. The entire experience is a delight. read more