Dr Larsen has been my optometrist for more than 20 years since I've lived in Napa and has always…read moreprovided consistent quality care, professionally successful medical advice and direction in the care of my eyes through regular checkups and occasional injury or infection. I totally trust Dr Larsen and his staff have been very supportive through my changes in medical coverage and needs for good eyesight while driving and working ! They have always found glass frames I liked and am loving the titanium ones now, with progressive lenses that are polarized and have glare protection as my blue eyes are glare sensitive. I have found their prices to be competitive and they offer other useful products like computer reading glasses with a blue light filter on them that decreases eye strain! I recently had a need for an emergency visit to Dr Larsen and they answered my request for appointment very quickly and for me in and seen that was not a regular scheduled appointment for me. I also appreciate Dr Larsen's medical explanations so I can understand and best care for my eyes! I just can't see going anywhere else!

Wanted to shout out to Dr Larsen !…read more He was so attentive with my situation recently , specifically in calling me back to check in . He referred me to see a suited provider to further evaluate my eyes the same day Coincidentally after the appointment was over, he called me back in the nick of time ! Cant tell you how grateful I was. I was feeling quite vulnerable as my sight was compromised medically However knowing Dr Larsen reaching out meant a lot to me that moment in time. Can't leave a review without recognizing the staff!!!! They are superb! * always responsive right away via text * So prompt and quite swift texting back I absolutely love this office ! Mahalo for everything !!!!

I cannot express how enjoyable seeing Dr. Sultan has been. I came here two years ago, after an…read moreencounter with another facility I will never return to. Dr. Sultan uses the best technology and takes time to ensure his patients care comes first. He is not all about selling glasses, procedures, supplements and upgrades. The truth is, he told me I did not even need the glasses the other group "sold" me. Cheater readers will work for me. I would have saved so much money had I come here first! Granted, he will recommend the best care for you, but listens to you as well. The staff are friendly and it is refreshing to find another local business where customer service, patient care and genuine rapport are just the normal day to day business practice. I recommend them to as many people as I can. You should totally experience this team for yourself.

Optometrists simply don't get any better than Dr. Sultan. He uses the latest technology, along…read morewith his vast professional knowledge to have you see as clearly as you possibly can. Your vision and eye health is his number one priority. He also has a highly trained, personable and helpful staff, as well as a great selection of frames. I have been so favorably impressed by Dr. Sultan's caring commitment to improving my eyesight, that I cannot rate him highly enough.

I have read reviews about great doctors but rude staff at this and other optometrist offices. I…read morescheduled my first appointment at this office several weeks ago and went to it today. I'm happy to say the staff member that I initially talked to on the phone was incredibly helpful and polite. During my visit today both staff members I interacted with were polite and helpful as well. My exam with Dr. Glasgow went great - she is obviously very good at what she does and showed an interested and caring attitude towards me as a patient. Based on my experience so far I'm happy to highly recommend Napa Valley Optometric Group. Now 4 months later I finally had a pair of glasses made with the prescription Dr. Glasgow wrote at my exam. She really nailed it - among the best glasses (from a prescription standpoint) I've ever owned!

Years ago I went when Dr Beach was still there. It was a great place and the optical department…read morewas very good -I remember an older woman who could always pick out the right frames for me. However I went last year and and just recently- I was told last year my glasses would be in in 2 weeks. I waited over 3 weeks and called told they weren't in - the lady checked and said to me "we haven't received them yet". And that she would contact the place or lab. Thank goodness I called- they didn't bother to make sure they were in when they were supposed to be. I am now waiting for a call back from their Optical department-- as again I was told 2 weeks .. it's a bit over 2 weeks- the optical department is not calling me back with the status .... However at my appointment the eye exam was done nicely and very professionally. The new Doctor was nice.

I accompanied my husband, Kevin, on a visit to see Dr. Bicais and was SO impressed. His warm manner…read moreand expert knowledge of the specific type of glasses we were looking for were the epitome of excellence. He was so patient while we were super picky about my husband's glasses and steered us to what would become the best eyewear he's ever had.

I am so pleased with my experience. Dr. Bicais is brilliant. He works with you on such a personal…read morelevel and in my case tackled an issue that I have been dealing with unsuccessfully for years. Thank you. I would recommend this "Master" Optician to everyone.

I love coming here for my yearly eye exam. From the moment you're greeted until you see Dr. Tanya…read moreMahaphon, Eye Spy is a class act. Of the many upsides the office is located in downtown Napa and has a decent amount of parking. Plus its super close to my house so if I need my eyes dilated I can easily walk home. Dr. Mahaphon has amazing bedside manner. Not only is she a blast to chat with on a personal, but she knows her stuff. She also takes the time to carefully listen to any problems you've been having. Trust me, that alone seems to be lost with todays get 'em in get 'em out health care facilities. If you do end up needing prescription glasses Eye Spy has an excellent selection of name brand frames. These include Ray-Ban, Lacoste, Nike, Tom Baker and the list goes on. There's even a wall dedicated to kids eyewear, omg, so of those styles they should make for adults. I'd highly recommend a visit to Eye Spy, your eyes will happy did.

Cannot say enough good things about Dr. Tanya! She ALWAYS goes out of her way to make sure that you…read moreare comfortable with your contacts! My husband even had something in his eye and she was kind enough to see him the same day and help remove it! She is just the best and goes above and beyond for her patients. We love Eye Spy!

I just had cataract surgery with Dr. Row and he did an absolutely wonderful job. My left eye was…read morescarred and had a really bad astigmatism...I could never get it corrected properly! My other eye was less problematic but my glasses had to be in the 400-500 range with prescription. I am now 2/25 in the left and 20/30 in the right with surgery yesterday for my right eye and 3 weeks back for my left. Dr Row has a wonderful bedside manner and has been really nice through the whole process. I'm estatic!!

I've almost consistently positive experiences with the clinical side of this practice, which makes…read morethis feedback all the more important to share. There's a clear opportunity for improvement within the optical department--specifically around attention to detail and order management. On multiple visits, I've observed the same staff member struggling with routine transactions--correcting mistakes, reprocessing orders, or trying to avoid errors in real time. Unfortunately, this pattern has affected my own experience as well. Most recently, there was an issue with a lens order: the wrong item was submitted through insurance, and there was no proactive communication to address it. What followed was a series of conflicting updates--first being told the lenses were equivalent, then that they were being returned, and later that the frames were ready. But wait, didn't we give you back the frames? So do this day I paid for Glasses over six months ago and I still have not received them. The process feels unnecessarily convoluted and avoidable especially when I can dial it down to one team member. To be fair, mistakes happen in any business. The concern here is consistency and the absence of a clear system to catch and correct errors before they reach the customer. With better internal checks, training, or even thoughtful staff rotation within the department, I suspect both efficiency and overall patient satisfaction would improve significantly. This is a well-regarded practice with strong potential, and I offer this feedback in that spirit. A more detail-oriented and communicative optical experience would go a long way in matching the quality of care provided elsewhere in the office.

Great experience here! Yanira was amazing throughout the entire process. She gave me a wide…read moreselection of frames to choose from, helped me find a pair that felt right for me, and walked me through all the different lens options. Dr. Valles was also great--very patient and informative about my options for both glasses and contact lenses. Overall, amazing service, and I'm really happy with my new glasses!

They were very nice when I went to get some glasses fixed, even though I didn't get them thereread more