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    The Family Playhouse

    3.4 (15 reviews)
    Closed 11:00 am - 7:00 pm

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    ATTENTION MOMS‼ (From my daughter) My husband and I took our child to the family playhouse at the northeast mall over the weekend and it was a horrible experience. It all started when my 2 year old son was in the ball pit he was playing with the balls & the employee in the pink apron (photo attached of who she is) got down to my sons level, put her finger in his face & told him in a very aggressive tone "do not throw the balls, do not throw the balls" I was watching him the whole time so I went over there & sternly told the lady "do not ever put your finger in my child's face again! & if my son is doing something he is not supposed to you can tell me & I will redirect him." She stormed off irritated. The whole-time kids were coming in & out of the playhouse gate & everything was calmed down until about half an hour later. My husband & I see our son Eryx coming out of the gate to get some water from me & this other employee with the black apron (photo attached of who she is) grabbed & pulled my son up by his arm!!! He looked up at her with a scared expression We rushed over there so fast & confronted her! Extremely livid by what I just saw! I said, "what makes you think it is okay to grab my son?!" It was bad enough I just had to tell the other lady something about her inappropriate behavior to kids, but this one assaulted my son!!!! I was so angry that I was crying. The police got involved and the pink apron lady was refusing to unlock my cubby locker so I could receive my belongings. Which is unlawful. I began to record her refusal. I am 10000% pursuing charges & we will NEVER go there again! I STRONGLY discourage anyone from taking their kids to the FAMILY PLAYHOUSE AT THE NORTHEAST MALL!!! PLEASE SHARE!!!

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    Photo of Lily M.
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    4 months ago

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    1 year ago

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    1 year ago

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    4 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Had my 2 year old grandson birthday party her on yesterday. Every thing was perfect from the staff to the play area.

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    3 years ago

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    Photo of Jenna S.
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    7 years ago

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    4 years ago

    My one year old absolutely loved this place! Clean and a great price to have som fun!

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    7 years ago

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    7 years ago

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    Ask the Community - The Family Playhouse

    Review Highlights - The Family Playhouse

    Had my sons 2nd birthday and staff was good and answered all questions.

    Mentioned in 2 reviews

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    Sweet Love Kid Play

    Sweet Love Kid Play

    5.0(4 reviews)
    4.5 miWedgwood

    As soon as I entered with my baby, we were warmly welcomed with a smile. Avery took the time to…read moreexplain the process after I mentioned it was our first visit and that I hadn't made a reservation. I strongly suggest making a reservation to guarantee your entry, as I believe their capacity is 50. It tends to get quite busy, especially on rainy days, due to its convenience and being such a fantastic place for kids. Additionally, you will need to complete a waiver form. They have iPads available for you to fill out the form if you haven't done so, but it's advisable to have everything prepared in advance to avoid delays if you're pressed for time. Avery was incredibly friendly, patient, attentive, and had a wonderful personality. This is a charming spot for little ones, and the staff on duty during our visit made sure to wipe down, clean, and tidy up the area while the kids played in different sections. It was a busy little place when I arrived at 10:40 a.m., but it was less crowded around lunchtime. There is a red bucket designated for toys that your little one has put in their mouth, ensuring the toys remain sanitary. You are required to purchase their socks and must wear them while there. Fortunately, the socks are only $2.50. The day pass costs $13.75, and they also provide your little ones with a free rubber duck, which helps encourage them to leave when it's time to go. I'm sure you can relate to how your little ones can get when they're having a blast and don't want to leave, so they have a clever system in place to help ease that transition. This place was perfect for my little one. I had a wonderful time, especially seeing how much he enjoyed himself, and the customer service from Avery was outstanding. Thank you so much for your help and patience, Avery.

    The staff is super friendly and it's always clean my daughter has fun everytime she's here and…read morethere's a lot of toddler friendly activities we come here often!

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    Sweet Love Kid Play
    Sweet Love Kid Play
    Sweet Love Kid Play

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    Imagination Station FTW

    Imagination Station FTW

    3.2(5 reviews)
    3.7 miTCU/West Cliff

    I took my 16 month old for the first time yesterday and he had a blast. I love being able to book…read morein 15 minute slots, as that makes it easy to accommodate nap schedules. There was a wide variety of toys and everything was in good condition. I also liked that I could see him from almost anywhere in the space. This allowed for me to not have to be up and down as much to follow him around. The coffee bar was a nice touch! The only thing that was a bummer was there were some older kids who were pretty rowdy on the slides and foam area and the front desk girl never stepped in. I felt like I had to constantly make sure my little guy was away from them. We will definitely be back, especially in the heat of the summer!

    Amazing inside playground for little kids! Took my 15 month…read moreold who isn't fully walking yet but is crawling and she had so much fun! There was a lot of age appropriate toys for her to play with and the amount of kids that were there at the 11am slot was a good amount (10 kids total, including a couple infants that weren't playing). There were a lot of sitting areas near all toy areas as well for parents. When we arrived at 11am, the whole space was clean and all the toys were put away nicely. The music playing (kids music) really set the mood for a good time for the kids. All the kids and parents there were all nice and friendly. Overall, I will come again and would recommend this place to all families!

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    Imagination Station FTW
    Imagination Station FTW
    Imagination Station FTW

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    Playscape-The Hills Church

    Playscape-The Hills Church

    5.0(2 reviews)
    12.7 mi

    It's hard to give anything less than 5 stars to a FREE, CLEAN, indoor playground for kids…read more We do not attend this church (although, we have once, if only to experience the beautiful a cappella performance), which makes us all the more thankful that they open their doors to the public multiple times a week. There is plenty of seating for parents and clean restrooms nearby. There is a smaller, enclosed area for babies directly adjacent to the large indoor jungle gym. The playscape is located in the center of the church building. You can park at any entrance of the church in order to access the playscape. Just walk through the doors and toward the center. On a HOT Wednesday at 5pm, we were the only people there. There were a couple of people milling about the church, but not many, and if weren't for the hours being posted on the website I would have thought we made a mistake and showed up at closing. I seem to remember them having a cafe pre-COVID, but it was now closed (temporarily or permanently I'm not sure). I packed bagged dinners for my kids to eat in the car on the way there. I wrapped up a sandwich, chips, and a drink for my husband and I and we enjoyed a mini dinner date while the kids played. Fun for all! SUMMER HOURS (as of 6/18/2021) Saturday and Sunday 3:00-5:00pm Monday-Thursday 5:00-6:30pm

    This wonderful little indoor playground is perfect if it's hot outside or rainy. My 6 year old…read moreloves to go play here with his friends. So glad that a church offers free play time to the public.

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    Playscape-The Hills Church
    Playscape-The Hills Church
    Playscape-The Hills Church

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    The Family Playhouse - indoor_playcenter - Updated May 2026

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