The new location may be a little more accessible, but there's no other real improvement with the…read moremove from the north side of Hwy 7. I've tried to shop here repeatedly over the years, and I often leave without what I came for. The selection and stock are usually thin, whether you're looking for a laptop, a phone case, a tablet bag, even writing paper. Most of all, I am usually disappointed with the (lack of) service. My last trip to this store was a few days into the new year, and we came in specifically for an item that had 7 listed in stock on the website at this location. Good luck finding it. When your website says you have 7 of these things in stock, and I can't find a single one on the floor, I shouldn't be hearing 3 different sales staff ask, well did you look in Aisle 1, visibly hoping/expecting that you haven't, because they don't want to have to deal with finding it. Then, we were directed to another aisle, and yes, the category of items is also there, but again, not the 7 pieces of this item that are in this particular store, according to your website stock count. So, once again, next salesperson, and again, Did you check in Aisle 1. Yes, the whole world is checking Aisle 1, because Aisle 1 has next to nothing left in that display and customers are walking out empty-handed. Oh wait look, it's a bird, it's a plane, it's ... dozens of huge boxes of stock sitting on top of your shelves! And then, another 15 minutes trying to find staff who are (1) willing, and (2) able to unpack the box very clearly branded and labelled with its brand and contents so that we can buy the thing. (I should also mention, when it's past January 1 and the item in question is a daily planner, you might want to have all these things out yesterday, because depreciation on these things is pretty serious by this point ...) Granted, the staff went through the trouble of doing this, and were helpful enough ... once the customer persistently does more than half the work of hunting for what they want, and guiding the staff on how to retrieve it. Really Staples, your management is leaving a lot to be desired. You have hundreds of people coming in here every day, and I saw more than one customer leave empty-handed in the more than half hour I was there to buy something you clearly show on hand on your website. That was the most recent experience, and I can't say that most other shopping experiences there are that much better. The last time I bought something before that, I almost left empty-handed, because the cashier was so much more concerned about gathering payment and marketing information from me rather than serving me for my purchase, that she neglected to hand over my bag of purchases before I left the store. Good thing I wasn't alone that time and my mate thought to ask the cashier for the stuff I just paid for.

I purchased my supplies on line with a pick up in store. The items were in stock but I opted to…read moreprepurchase and pick up to expedite the transaction to waste less time from work. when I arrived I immediately went to the sign that indicated 'staples.ca pick up'. I waited patiently as the clerks served people at the other check out tills until it made no sense as to why I was being completely ignored. When I asked, I was told I had to wit in the check out line as opposed to wait at the pick up sign. Bad policy. There is not advantage to purchasing on line in this scenario. I've already paid so should just be able to pick up. Makes no sense. Incidentally it was the store manager that completely ignored me while she continued to serve new check out customers. I suggest you shop elsewhere. This store has poor customer service. The product I purchased was half the price on amazon but I thought I could preorder and pick up quicker. Not the case.

Poor customer service. I showed up with a device that is…read moretheir competitor (Insteon) looking for what kind of wire i could use. And the short guy (who is on youtube) kept saying he has his own stuff and he doesnt know what kind of wire to use with the LED when their wall was full of led... He even said i could burn my house with those ...

I have been in the electrical business for 23 years and deal with at least 15 electrical suppliers…read more(some large with multiply locations and some small family operated) in the GTA. None of them can duplicate Vaughan's vast variety of product lines, inventory and support. Vaughan Electric's passion and loyalty is demonstrated by their ability to maintain years of strong relationships with both their clients and manufactures. They have become the most effective streamline of feedback to their product lines enabling superior products to the end user. Ultimately this results in a boutique style of experience yet offering value at the same time.

So during our exhaustive search to figure out how we were going to do our wedding invitations, we…read morewent to designers, Paper Place, other crafts stores, and eventually we have decided to do what I originally had set out to avoid. DIY. A friend of mine introduced me to Spicers (formally known as Coast Paper). The address takes you directly to their warehouse. Turns out they supply a lot of printing companies and designers with paper - well here's the source! And they have a Cash and Carry where you can come and and buy it yourself (without the markup). It ended up becoming 70% cheaper. I mean, we're looking at $900 (from a top Toronto designer) to $300 (including printing and paper), where we've designed our own with the help of a friend, and printing at TPH. Assembly was always going to be a group effort anyway. When you first walk in there, the entrance is on the side of where the docks are. Turn left and you're in this room that looks empty. They have pages upon pages of different suppliers and brands. You'll be overwhelmed. I also found the guy a bit curt and intimidating - but turns out he just is high strung and more than willing to help. We flipped through some books, but had no clue, basically just asked him for card stock and white paper for invitations. He's worked with so many designers, that he will give good quality choices at a good price. So my suggestion is to go there with an idea of colour and weight for what you want. Be sure to also ask for samples, he gave me a few sheets for free! We took it back, and after finalizing on numbers, I went back to order the paper (you can also do this on the phone). The paper we got was some nice cardstock coming in 28" x 40" sheets at $1.50 each (compare to some other places at $3 each). We also got some ivory linen (to paste on the inside) for around the same price for a big sheet. They also sell envelopes of different weight and textures. We got a fancy one at $40 for 250. They also will cut for you at a fixed cost $25 and he'll add $5 for each additional type of paper/cut. (We have to cut it down for the printers) Upon my 2nd visit, he was much nicer and joked around that my invitations now have cost me $1.80 each including printing, and that any designer out there will charge about $6 a piece. He has a point. I would recommend going this way for anyone looking for a cheap way to do their invitations and have some sort of design sense.

My experience with the Spicers Cash and Carry was great! Michael was very helpful in helping me…read morechoose moving materials for my residence. He was able to assist me with sizing and quantity and was kind enough to put the boxes in my car for me. I wouldn't hesitate to visit the Cash and Carry again.