Adam and his team were great throughout the entire process. As a first time home buyer, as well as…read morea Veteran using the VA loan, they made the process simple and kept me informed throughout. Highly recommend for all buyers and definitely recommend for those using the VA Home Loan.

If you are looking for someone you can trust who will be patient with you and explain every part of…read morethe mortgage process thoroughly ,then I highly recommend Adam and his team at Carrollton mortgage. As a first time homeowner there was so much to the process that was new and overwhelming, but working with Adam and his team made the process smooth , manageable and even enjoyable. I learned so much valuable information. And best of all you can count on them to have your best interest at heart.

Just great rates, service, and understanding with skip a pay available when needed. Payment slips…read moreare always sent to send payments in.

Horrible customer service. Went in to the place .Took letter from my bank. Next payment was taken…read morefrom my savings. Then they blamed me. Then called to cancel direct deposit and they did not cancel it .Had to chase them .Lots of Horrible service

Tania was excellent at communicating with me on my options concerning my loan. Abraham was out…read moresick or something and Tania picked up the ball. She told me she would take care of everything. Keep her on the payroll. Good job Valley First!!!

Worst customer service I've ever experienced. I have a checking savings credit card and a safety…read moredeposit box with this place ridiculous. Do not come here if I could give zero stars or negative stars I would

Brenda Perry was very helpful in helping us navigate the process from beginning to end. We are very…read morepleased we were assigned with her to be able to make our purchase smoothly and pleasant. Thank you Brenda and team!

I worked with Chris Salas, and I have only great things to say. Chris was genuine, knowledgeable,…read moreand highly responsive. He helped me maneuver through not only the loan process, but got me up to speed from the get-go. He acts as your partner through the mortgage process, no talking down, no pressures. I'm very appreciative for his patience, accessibility, and straightforwardness. I'll be happy to come back to Chris for my next mortgage and recommend him to my friends. A breath of fresh air.

I would not recommend Sonia Gutierrez unless you want your process dragged out. As a Lender you…read moreknow ALL the paperwork that you need to get the ball rolling. I am a first time buyer so I had no idea what she needed but she should have asked me the proper questions so she can do her job efficiently. I even asked her " Is that all you need?" Her response would be 'yes, that's it." Then days later ask for more. She did that for 2 whole weeks. And on top of that she was very hard to get ahold of. Oh, and after everything was said and done, she still didn't even submit what I gave her. She made my house buying experience terrible.

From the owner: At AFN - Almond Valley, we are more than just a lending institution - we are partners in your…read morejourney to homeownership. With integrity as our compass, hard work as our driving force, and industry excellence as our hallmark, we are dedicated to helping you achieve your homeownership dreams.

Aaron was awesome and made the whole process of funding our home loan so easy! Highly recommended!read more

From start-to-finish Aaron and his team were readily available, easy to contact and get ahold of,…read moreand incredibly patient and thorough in answering questions and alleviating concerns or stress. As a first time homebuyer, and after having briefly worked with two prior lenders, the service I received from Scenic Oaks Funding exceeded my expectations! Thank you so much, Aaron!

Bill is awesome and super efficient at what he does. He made our dreams come true and he did that…read morein less than 30 days! I highly recommend him to anyone who is looking for a knowledgeable, efficient and trustworthy person to help them with one of the most important decisions in their life! Becoming a homeowner or with any lending service need. HUGE THANK YOU from my Ralph and I! You and Isabel were great to work with. :)

I've been selling Real Estate for almost 20 years, my biggest complaint has been regarding lenders…read moreand I've worked with many lenders.. Bill Johal is the Best Lender I've worked with. He does what he says he'll do. If the contract says 30 days it's closed in 30 days or sooner. I started working with Bill about 5 years ago. He has never closed a purchase of a home with our clients late. Clients love his easy going personality and his vast knowledge of the lending business. If you want the best in the mortgage lending biz give Bill a call. Bill always takes great care of his clients and the realtors he works with ....

I usually go here because it's closer to my house and because it's I believe the newest one so…read morethere's not a lot of people there like the others. I've gone before a couple years ago maybe two years ago my card wasn't working. I think the chip there was something wrong with it so the one that helped me, her name was MacKenzie Babbitt I felt like she was blaming me. The fact that my chip wasn't working she said she was gonna have to ask her boss if I can get a new card without them charging me which I thought was ridiculous considering the fact that the chip wasn't working was not my fault and I didn't understand why they couldn't just re-replace it anyways I don't know if she tried to scare me or what it was, but she came back saying that it was fine that they'll just give it to me for this one time anyways a couple years go by and I go about a week ago because my grandma passed away considering I was her caregiver on my income was going into Valley First and then obviously after she passed away I didn't have any more income anymore so they closed my card. Long story short I got McKenzie again again I felt blamed. I felt embarrassed. I felt like she judged me and she was so negative telling me that I would have to open up a whole new account if they even let me open it up I ended up leaving and told her I would go the next morning, but I ended up going to the Valley First downtown and I was helped by such an incredible person. I told her about my experience with McKenzie. She said she was absolutely so sorry about everything and that they should never make us feel that way because they're there to help us she helped me. She helped my mom she was so so different than MacKenzie MacKenzie should not be working in customer service maybe she needs to be trained, but I don't see how someone can be trained to be a nicer human being.

I wish I could give this credit union zero stars as it was not available. You can't get through a…read morelive person on their phone system, they do not follow up with errors they have made and cause me to go in person to try to have them correct their errors on my loan statement they have made and then promise to correct their incorrect postings but never do. Run from them, do not walk.

I recently purchase a home with the help of Melanie Carter at Opes Advisors. She was so helpful…read moreand knowledgeable. This a lady who GETS IT DONE! My situation had a "few wrinkles" and Melanie was up front about what it would take and when she said she could make it happen - she did. She always got back to me with a timely response - even on the weekend! It was so refreshing to get personalized service and not feel like a file number. Excellent service!

Melanie Carter and Melissa Palmer are by far the most knowledgeable individuals I have met in the…read moremortgage industry. Financing our home was about as smooth and seamless as possible with their help. They were always a step ahead of everything and got our loan closed way ahead of schedule. Those girls rock!