Walked in without an appointment for passport photos, was accommodated quickly and my picture came out great! Highly recommend

Great and responsive business with focus on good customer service! I came here for a passport photo and was able to walk in an get my picture take.in under 5 minutes. They did as many retakes As I wanted and was delighted. Really appreciate their great service. read more

I called and spoke with Glen 3 times. He told me to email my photos over. 4 images size 8x10 on fine art paper. This was the second week of November. He said they would be ready 12/3. I went to pick up and he had no recollection of speaking with me and no idea where my photos were. He said to leave my number and he'd call me back that day, worst case he would have my photos by Monday. No call. I called Monday and he still had no idea and told me they were busy with the holiday rush. Yes, this is why I sent my order over so early. He is so rude and could not care less about the customer experience. I still don't have my photos but I will never give someone so mean my business. Stay away. read more

Super service and the people who work there are awesomely talented and helpful around all things photographic and artistic. Could not recommend this place and its staff more highly. read more

Brought in my children's photo from 20 years ago to have redone because they were faded and ragged from constant handling and viewing. They did a fantastic job reprinting them and I will definitely recommend them to all of my and friends and family. read more

My mother wanted a photo of a aunt who passed away. All we has was an odd sized, faded negative from the 1930's. Barry and the folks at The Finer Image restored that negative, brought back the color, and put it on disk for me. My mother was thrilled. Later, I wanted a copy of the same photo, and used their easy, online process to order another copy. Like an idiot, I put "pick up" instead of "ship". Since I'm diabled, pick up wasn't an option. They changed the order, shipped it to me, and included an extra enlargement with even better color! They kept in touch with me, they were totally professional, but very kind, and they do a wonderful job! I highly recommend them for any of your photographic needs. You'll be pleased! read more

Super nice folks, work went well and smoothly. Had a strip of photo booth pics enlarged a bit. They came out great! Will def use again.

I'm really not sure why this place has such low reviews. While I can't speak to their normal photography, I went here last winter for my passport photo and had a great experience. They were affordable and I was able to walk in and get my photo taken promptly. They took two photos that I could pick from and also asked me if I wanted a retake. They cut the photo to size for me and seemed very knowledgable about U.S. passport dimensions, as well as for foreign countries such as Canada. They were friendly and I was pleased with the way the photo came out, which is not common for me. I would definitely recommend this place for passport photos, versus a drugstore. It was great because I had a professional photographer take my photo versus a high schooler at a drugstore. Years ago, my husband got his passport photo taken at a CVS and it was rejected when he submitted his material. I was terrified of that happening to me because I had a tight deadline before traveling abroad. The Finer Image assured me this would not happen. In fact, my passport went through very quickly (two weeks when it said 4-6 weeks online). While this could have been luck, I was still very pleased. read more

Went there for passport pictures. The guy started quoting rules about how the picture should look (for example, no smiling) that aren't even mentioned on the State Department website. In fact, there are pictures of people smiling in the correct examples. He didn't offer to let me see how the picture turned out and proceeded to print and then charge me. Eleven dollars for two photos. I wouldn't go there again, which is a shame, because independent photo shops are a dying business. read more

Brought in an old photo to be cleaned and enlarged. Very poor work. The old photo looks better than the enhanced one. The finished product is hazy, has shadows that didn't exist in the original, and the noise wasn't corrected. Never again. What a waste of money. read more