I moved to the area recently and chose The Artist Tree among the area dispensaries. I made a very…read moregood call. The folks who work here are excellent, they're super friendly, welcoming, compassionate, and professional. The products they carry are top notch. There is a huge selection to choose from, no matter what you prefer, flower, prerolls, vapes, edibles, there is something for everyone's preference. I saw a recent negative 1-star review below. She must've bean having a bad day. She might need to adjust her life lens and try again. That is nowheres near what I've experienced at the Artist Tree. Nothing like that even remotely.

He was very informative... knows his products.. great manners... we are visiting from Northern…read moreCalifornia... and wanted to compare what we have there to here lol.. sorry y'all but the weed we get there is stronger and y'all are more pricey

Amazing Store...great products and prices. The best shop in town to go to. Make sure you try it out!read more

Drea was so helpful & had vast knowledge of their products. I'll definitely be returning.read more

Great service & options. Prices great ! Would be definitely coming back soon . Selections are…read moredefinitely the game changers for me

This spot has all the good vibes good products on deck they take care of us every time we'll…read moredefinitely be referring our friends and fam

Selection, service, parking, ambiance, cleanliness, and great daily deals! The rewards program is…read moregreat too! Thank you Embarc! Medical cannibis is a big part of my pain management.

I bought a Coldfire pen that turned out to be faulty. I brought it back the same day, just a couple…read moreof hours later, after trying it only once. spoke with the manager, he said there was nothing he could do. This was extremely disappointing customer service. I don't understand how a business can sell a defective product and refuse to stand behind it by offering a replacement. I've been a loyal customer for over two years, and this is the first time I've ever tried to return anything. Because of how this situation was handled, I will never come here again. I expected much better from a business I've supported for so long. 1 star

Best dispensary by far. Thank you so much for the great service and prices. Really enjoyed the…read morestrains I was referred

Great lounge! Love the remodel! Definitely a cool place to…read morehang. Come on by. Run by nice people.

Excellent selection and superior service. Hayden was…read moreextremely knowledgeable and helpful! Thanks for helping me manage my pain and anxiety. I feel so much better now and life is grand!

Woman owned, beautiful shop, Lori knew her stuff! Happy I came across this shop in my way to Santa…read moreBarbara.

Super knowledgeable super helpful and extremely friendly absolutely the best experience! And they…read morecarry high-quality product. Organic and regular. And was full of information for sleep problems. Definitely will be going back.

I called to ask it they carried a CBD product and was rudely told to go check Weedmaps. I'm…read moreliterally talking to you who is working at the store I wanted to visit. Interesting sales technique. Patient Collective down the street told me everything I needed to know and got my money.

TERRIBLE CUSTOMER SERVICE Cannabis lovers in Ojai all…read morerecommended Sespe Creek. I like to help the underdog but now I get why Sespe gets the compliments. I had previously had a very positive experience with Ryan at Ojai Greens, which makes what happened today even more disappointing. On July 10, I placed an order of more than $100 with Ryan. He was awesome. He helped me select the right flower, took care of my order, delivered it, and I tipped him accordingly. I even called to thank him. That is what good customer service looks like, and it made me want to continue doing business with Ojai Greens. Today was the complete opposite. I called at 1:30 pm wanting to place another order and was told by Luis that I had to order online before 4:00 PM. I wanted to place the order verbally. He refused but suggested after I placed my order online, I call them. I tried. Their website was malfunctioning, and I have screenshots documenting the problems I was having. From 1:30 to 3:52 I tried to place an order online. Rather than simply taking my order verbally--as Ryan had previously done--the people I spoke with stopped being helpful. I was left without a solution and ultimately felt completely ignored. I was a repeat customer trying to spend another $100+ with this business. This should have been incredibly easy: take the order, help the customer, and complete the sale. Instead, Ojai Greens turned a happy repeat customer into an angry former customer. Businesses seem to have forgotten that COVID did not eliminate the need for customer service. If anything, businesses should be working harder to take care of the customers who choose to spend their money with them. I believe in recognizing good service, which is why I specifically want to acknowledge Ryan. Unfortunately, today's experience with Luis and the other man I spoke with who put me on hold for 14 minutes and never returned to the line was unacceptable. I won't continue giving my business to a company that makes it difficult for me to spend money with them and then ignores me when their own ordering system isn't working. When I asked Luis for the manager, he said he wasn't in. Ojai Greens had a loyal repeat customer. They lost one today.

Their flower is always dry and old. Not very knowledgeable behind the counter. Seems like…read moremanagement/owner doesn't care. Last time I was there somebody who worked there had goats inside the shop?? I had assumed this was a sanitary medical facility. Very odd to see.