Highly recommend Electrical outage in part of home …read more Timely reservation -arrived early! Quick analysis ; found problem Charged only for service call. ALFREDO- tech ; explained issue as he worked - in terms I could understand.

Again, Bellows to the rescue. These guys are great. They show up on time when they say they're…read moregoing to, and they get right to work. Very little chatting and wasting time. I appreciate that. They came out to check some old wiring in my house. That's 100 years old! Because I figured it might need to be replaced. And it does. So the technician came out, looked over the job, and in a couple days. I had an estimate and we're ready to go. I appreciate his input to the situation and his comments about the wiring. All in all, looking forward to having them out here to rip the old stuff out and bring in the new stuff. Bellows to the rescue. Again.

Every once in a while you come across a contractor who does exactly what they promise. They show up…read morewhen they say they will, do the work efficiently, demonstrate real skill and experience, and leave you feeling like you made the right choice. That's exactly what Dialed In Plumbing did for us. A few weeks before the installation, Brian Dial came out to inspect our aging water heater and answer my many questions about switching to a tankless system. After comparing the costs and weighing the pros and cons, we decided to replace our old A.O. Smith gas water heater with a higher-quality Bradford White model instead. I did a lot of research beforehand and contacted several plumbing companies for estimates. Some wanted to charge $200 just to come look at the existing installation before providing a quote. Brian came out at no charge, patiently explained all of our options, and sent a detailed electronic quote that was easy to review. (Yes, I even copied it into ChatGPT to make sure everything looked reasonable!) Installation day was just as impressive. The crew arrived around 9:30 a.m. and had everything completed shortly after 1:00 p.m. The installation wasn't simply a swap. They corrected several things that had apparently been overlooked when our home was built, including: * Properly grounding the water pipes. * Replacing plastic piping near the water heater with copper. * Securing the expansion tank to the wall with proper straps. * Installing spacers behind the water heater to provide the proper clearance from the wall. These weren't items I specifically asked for, but they reflected their attention to detail and commitment to doing the job correctly. What really stood out, though, was the people. Brian and his team were friendly, professional, and genuinely enjoyable to talk with. They answered my questions, shared their knowledge, and taught me a few things along the way. It's refreshing to work with people who clearly take pride in their craft. Dialed In Plumbing has earned a new long-term customer. The next time I need a plumber, they will be my first call. One final thought for California homeowners: if you're planning to replace an aging gas water heater, you may want to do it sooner rather than later. Pending state regulations are expected to phase out the sale of new gas-fired water heaters in the coming years, making electric heat pump models the primary replacement option. If you need a plumber you can trust, I'd definitely recommend giving Dialed In Plumbing a call.

We had just a small problem with our one shower water handle. Really friendly and came out quick…read morefor us. Definitely will be using them again. We've been looking for a good plumber and I'm so glad we found one! Very fair prices compared to other plumbing companies in the area. Highly recommend!

Hardy Quality Air installed an airconditioning unit in our house for central air…read more The crew was timely and knew their jobs very well. Professional and always able to answer my questions. They installed the unit over three visits, each one setting up the next one. Courteous and clean throughout the job was done and everything worked first time out. The price commiserate with the expexted costs and when I had to change a date it was handled smoothly and rescheduled quickly. I would not hesitate to use them on any future jobs.

This business answered their phone when I called, and the business owner himself came out to look…read moreat the job. He was both friendly and competent. He gave me a bid, phrased as "time and materials not to exceed such-and-such", I accepted it. He sent a competent crew in a timely fashion to install my new heater and also to fix some illegal and possibly dangerous piping he had pointed out to me. I was a very satisfied customer.

Gabriel is a good guy and a good plumber. I have been calling him, whenever I have plumbing issues,…read morefor the past 5 years or so. He gives reasonable prices and knows what he's doing. Good bang for your buck!

Poor Service, Overpriced, and Incomplete Work…read more I had a disappointing experience with this plumber. A few days after he performed a descaling on my Navien tankless water heater, an error code appeared. When I called him, his immediate response was that the recirculation pump had broken down and that it wasn't his fault if mechanical parts fail. I asked him to at least come and inspect the unit before making that determination over the phone, but he said the earliest he could come was four days later and "this is not on him". I did my own research and consulted another plumber. I was able to clear the error code myself simply by cleaning the filters. According to maintenance guidelines, a proper annual service should include both descaling the heat exchanger and cleaning the filters. Descaling alone is not considered complete maintenance, which means the service I received was incomplete. On top of that, the pricing was not transparent. He initially quoted $99, but when he arrived he demanded $175. Overall, I found the workmanship poor, the customer service dismissive, and the pricing unjustified. I cannot recommend this plumber based on my experience.

I'm a big fan of our local plumber, Aptos Plumbing! The crew…read morehelped me with the installation of a Jacuzzi jetted tub and new level bathroom floor. Thanks, Todd!

I called with a fairly bad leak on Memorial Day…read more Brian was out a couple of hours later and fixed my problem. He was friendly, professional and fast. He also gave me pointers about how in the future to avoid the problem that I caused. Definitely give these guys a call!

Very good people and very friendly and respectful they do a very good work don't forget to request…read morethem

When I reached out on a Sunday morning about a water leak having been reported for our house,…read moreMichael (the business owner) was very responsive and came at noon exactly as promised and started to investigate the issue. It seemed to be an issue with the main line and they spent the entire rest of the Sunday digging up the front yard area to look for the leak. On Monday, the next day, they came back with their entire team of 3-4 people who trenched the area until they located the leak. Once they identified the leak, they were able to quickly fix it and restore the landscaping to the original condition, even finding the right colour-matched mulch. The entire exercise did cost close to $6,000, and I don't know how that compares to other companies; however, it was a job well done and the problem was addressed in a timely manner.

Great service and gave information and explanation to what may and what was wrong. Fast reply to…read morecontact. For a short notice call, arrived quickly. Overall excellent service and work.

WOW!! What service! Same day service. Courteous, Professional and explained everything he was doing…read more I need that! Definitely will call if I should need help Again as well as refer Travis out!

Absolutely Excellent job changing out my old master toilet for a new tall toilet!…read more Took out old toilet, picked up the new one we picked out at Home Depot & installed the new one. Excellent advice, very knowledgeable, & extremely friendly!

I'm a little surprised Jake's Plumbing has such positive reviews, based on my experience with them…read more My home warranty company assigned them for a job that involved multiple items, most very simple, but two a little more involved. I'll start by saying a few nice things: Jake's is able to dispatch quickly, and the plumbers they send seem relatively capable, though there is some variation. And both the plumbers and the office staff seem nice. More challengingly, it took a remarkable number of visits, over many, many months, to complete some fairly straightforward work. I'm lucky I have a job that fairly easily lets me be at home waiting for a contractor if needed; for someone for whom taking time away from work is a bigger deal, this would have been a brutal experience. And there were a bunch of hiccups, like the wrong parts being ordered, plumbers showing up not prepared to do the job, and a plumber dismantling a shower valve down to the rough-in valve and declaring the job done (surreally, I had to argue with the office that the job was finished when the shower was functional again). Most challengingly, two valves for a tub needed replacement, because they were leaking and too corroded to replace the cartridges, requiring access through tile. For almost a year, I tried to get a quote for the work, because the home warranty company wouldn't cover tile access. I asked the office repeatedly for a quote. I asked every plumber who came to my house to work on other, simpler parts of the job. And I never got a quote, and I finally just gave up. The bottom line is that this office seems to struggle to handle even modestly complex jobs. For the simplest jobs, like a toilet that needs to be snaked or a simple leak under a sink, they can dispatch a reasonably capable, friendly plumber quickly. But the wheels seem to come off when things get even modestly complex, like parts having to be ordered. And I say all that with some regret, because these seem like nice people, and I tried really hard to work with them.