Customer service has been amazing, friendly knowledgable staff that has helped me even when they…read moredidn't need to. Easily 5 stars from me.

They have been awesome since the new owners took over. Always knowledgeable and have supported…read moremultiple local charitable initiatives. Highly recommend this local hardware store.

Just purchased a lawn mower from the Kamloops location. Got it home, set up and was faulty right…read morefrom the first time using it. They would not accept a return on it and basically throw up their hands and tell you to deal with Toro for warranty and repair. I could accept that if some time had passed but with the product not working right out of the box, I would have expected they would have accepted a return on it when bought and tried to return within 48 hours. Lesson learned to review the stores return policies before buying anything in the future.

Really great store and the people working here are super helpful. They have a really great…read moreselection of product. I bought my flooring here for my condo and it looks fantastic.

Staff is friendly and extremely accommodating. Went in looking for a small kitchen upgrade. Looking…read moreforward to working with them

We are very happy with our purchase of the Lazy Boy chair we special ordered. The time frame was…read moreexplained to us. It would be approximately two to three months to arrive. It came in two months and we were contacted. No surprises and things went without a hitch. Very happy with the new chair, so we ordered another. We paid a bit extra for delivery and it was worth it. The boys polite and quick. Out with the old chair and in with the new one. Even set it up where we wanted it. Would definitely recommend this company. J & Katie, Kamloops

Excellent quality furniture, extremely knowledgeable sales staff. Although there is a wait, as the…read morefurniture is custom made to your order, it's definitely worth the wait. The delivery/set up guys were pleasant, quick and efficient.

We just had new carpets installed by Jordans flooring in Kamloops in a portion of our house that…read morewas organized by Clayton Hoggard, our sales person. He was very knowledgeable and made the process go smoothly and was receptive to meeting our budget. We had an excellent installer by the name of Ian Taylor who in my opinion accomplished in 3hrs what an ordinary one would take 6 hrs to do. He was easy to work with and very accommodating. My only opinion would be that you include the cleanup by say a maid service in your contract as a professional installer should not have to clean up and read the contract as to what is covered. Clayton also gave us some carpet cleaner which was the best I have ever used so thanks again Clayton. Fully Recommend, Robert Strong.

Thank you Clayton for fantastic service!! We went to Kamloops from 100 Mile house looking for a…read morecouple area rugs. After going to a few places without finding a rug we ended up at Jordan's. Entering the store, Clayton (sales rep) greeted us and proceeded to show us area carpets, (this store has a huge selection) After a bit of time Clayton suggested we try the Room Visualizer. I had a picture of our living room on my phone and emailed it to Clayton. After that we found the perfect area carpets for our home, we ended up purchasing 2 area carpets and 1 runner. The runner wasn't in stock in their store, Clayton found 1 in their Kelowna Store and got it shipped to Kamloops. We got home and realized we needed 1 more runner, so we called Clayton and he found another one for us.

Because Lyon's management is too lazy to either a) leave a voicemail message on day's off saying…read more'store closed for holiday', or b) hiring staff to take calls, or c) posting on FB whether you are open or not, I had gas money wasted and a lost 40 minutes in travelling time. Being a stat, I searched FB and nothing indicating open/closed status. I called and instead of a person or voicemail message about the stat etc, I had to speak with a dumb-computer. I asked it is Lyon's open on the stat and it dumbely replied, 'we are open Monday to blah blah blah from time to time'. No. I asked you are you open on this stat holiday. It says 'sometimes we do close on a holiday'. I said 'no', I asked you 'are you either open OR closed today on this stat holiday, and if you don't know say 'I'm not certain'. It responded with, "Lyon's is definately open today". I said "Okay but if i drive all the way there and it's not open, I'm going to leave a bad review". it said "I understand your concern about not wastig time, but it is open today...". Drive there, and totally closed. Thanks for wasting my time Lyon's. Cause you're too lazy to post on either the webpage, on FB, or leave a 1-off human voicepromt, or correct the 'LackOfIntelligence' (LOI) bot, I had once again, a wasted trip. I'm done with Lyon's, why do i even bother when ArtKnapp is like 75% better.

Thank you Lyons Landscaping for fixing a nightmare landscaping job. You guys did an amazing job and…read moreprice was fair. Will recommend you guys in the future.

We built a new home out of town and put in a water softener system. Jamie went above and beyond…read morehelping us set it up and explaining everything to us. Said we could call anytime if we had questions. Great customer service. Highly recommend Delta Irrigation

Fanatastic to deal with!! They are straight up. I have dealt with many dealer- ships over the…read moreyears and found that if you are honest with the dealership and listen to what they say, they will treat you well. You get further with honey as some would say. Self entitlement and threats gets you no where. It is unfortunate that proprietors of established business have to defend them selves from the self entitlted uneducated wanna be farmers/ ranchers when all they have to do ask questions !!!

Do not buy used equipment from the Kamloops location it is not safety inspected and I was almost…read morehurt by my piece of haying equipment blowing apart. The equipment was not inspected and as such was missing vital life and safety mechanisms to prevent both injury and major damage to the machine. I had to hire a third party to fix it because I was told that it is buyer be aware. I also bought a brand new rake that was assembled backwards and could have caused major damage to the rake and tractor. My advise is shop elsewhere, they're happy to take your money but have no guarantee or follow through on their used product.