This was unequivocally the most amazing customer service I've ever experienced at an auto parts…read morestore. When I walked in, a young man greeted me and asked if he could help me find what I came for. I said, "yes." He helped me select the washer fluid and tar remover I came for. After I paid for it, he offered to carry it to my car. Normally I would have said "no," but he seemed so happy to do it, I agreed. Then the shocker. When at my car, he asked if I would like him to fill my washer tank with the new fluid. I said "Sure!" He proceeded to do it taking care to be respectful of my new Audi Q7. I will definitely be back.

I always come to this Auto Zone because the people are so friendly and helpful. Today Blake helped…read moreme with an engine check light diagnosis. He was doing the same thing with another vehicle but while he was waiting for some information for them he went and got another machine to start helping me. I told him I could wait but he assured me it was no problem. Great guy!

The staff at Jerry's know what they are talking about, great service and advice. My go to RV shop.read more

Jerry's has taken great care of my RV for many years. Always on time and reliable. I highly…read morerecommend their services.

This is the only auto parts store that has never and I mean never let me down when looking for…read moreparts. Even for my Celica where most have been discontinued, they recently pulled through for me again and had what IO needed. I always go with these guys first. Thank you so much for being my auto parts hero. Julie Neff

needed a new battery last minute, customer service was impeccable - installation was quick and…read moreprecise. Grateful, thank you to the staff.

These guys are sooooo friggin' awesome. My 6.0 went down and I was afraid to find out what it could…read morebe (if you have one you know the feeling). They diagnosed as it being the FICM and got it swapped out in record time to get me back on the road. It is really nice to know I have an HONEST, professional group of guys that bend over backwards to accommodate when possible. I really cannot thank you guys enough. Keep up the good work and God bless.

My truck had a perform service alert. Drove right over and back on the road in 30 mins. Ram is…read moretotally worthless once the truck is purchased. It is an incredible feeling to know service can be found that is excellent and timely.

My truck was involved in a hit and run, but the other driver returned to the scene and I was able…read moreto "convince" him to do the right thing. . Turns out that replacement of the front bumper with oem was the same price as installing after market heavy duty bumper, winch and lights. Ryan was awesome and held to his word by honoring the deal he and I put together. He even added in a couple of perks. I'm looking forward to them helping me to add a few more things in the near future.

Came in to get a bunch of things done to my Gladiator. Have owned 13 Wranglers, so this is not new…read moreto me. He seemed very opinionated on what they do and don't do. We are talking about simple things like light bars (they whistle)...yup, I know. It's not whistling when I'm rock climbing at 6pm and doing 3mph and it's pitch dark out. I would just mark this as yet another Bend business that doesn't want to work for a living. The bad reviews after are not shocking. This business is only in business for people who want bad advice from people who don't know what they are doing. Enjoy bankruptcy...your PPE loans with not working can only carry you so far.

Just like Oreillys, this sells anything you need. Parts, cleaner, bits to upgrade. Careful the…read moreparking lot is tiny and behind three buildings.

This store is very unorganized. Boxes and stuff all over the floor, nothing put away in the right…read moreplace. When I walked in, no one even said hello to me. The new manager has no idea how anything works in this store and always has to ask the other associates for help. Staff is usually standing around or talking to each other instead of actually cleaning up and organizing their store. What this staff needs is a lesson in customer service. You're better off going to the south store

Mike is super helpful and very friendly! He actually opened up shop for me to get me parts in an…read moreemergency situation! Prices are reasonable and his knowledge is excellent, much better than the short term help at discount chain stores. If he doesn't have it, he can get it. Give him a shot and you won't be disappointed.

I started working with Mike's Auto Parts Connection on a recommendation from a trusted mechanic in…read moreBend. Mike and his team have absolutely treated me right. They did a carburetor rebuild for me on an old 360 that was positively a game changer. Good advice. Fair prices. Locally owned. What's not to love!

4 years later they did it again! I recently had crossbars added to my new vehicle, and they also…read moretransferred over my Hullavator and J hooks from my old car. But honestly, that's the least important part of this story. What keeps me coming back to Rack N Roll is the crew. A team of super nice, hardworking guys with great attitudes who make the whole experience a pleasure. Their communication is excellent, the work is done right, and you leave feeling taken care of. Without question, Rack N Roll is my first and only call for anything related to my vehicle's gear. If you haven't tried them yet, you're missing out.

We were in bend camping , and were looking for a receiver rack for our 2 e-bikes…read more Rack n roll were so very helpful , with explanations of the various racks . We made our decision, and they went over and above to explain while we installed on our truck . Then we had a follow up , that they also were SUPER helpful with . Customer service at its best