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    The FIX - McCain Mall

    2.5 (14 reviews)
    Open • 11:00 am - 7:00 pm
    Updated 2 months ago

    Services - The FIX - McCain Mall

    Desktop computer support

    Laptop support

    The FIX - McCain Mall Photos

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    uBreakiFix by Asurion

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    Quality, professional, and fast service that won't break the wallet. I also watched the interaction…read morewith other customers. I was impressed.

    Poor Customer Service…read more On September 2nd2026, after repairs were made to my phone, I simply asked for the parts that I was billed and paid for. The technician gave a curt "you can not have the parts". The technician explained that it was company or Samsung policy and I was not getting my parts. Nowhere on the extensive Work Order/ Receipt does it explain that customer parts can/will not be returned. Because I pointed this out, the policy shifted to been found online. Another technician came from the back and further reinforced an undisclosed policy in a very unprofessional manner. He questioned my reason for wanting the parts and insinuated that I should be happy for the timely repair. My reason for retrieving my parts was simple: I was paying out of pocket and wanted to ensure that the repairs that I paid for were actually completed. This exact same screen issue was repaired, September 2025, less than a year prior and the store claimed water and drop voided the warranty of their previous work. The fold feature of the Samsung Z6 is a well-documented issue. Furthermore, the phone had been inspected by this very store the previous week yet on this visit the technician added an additional imperceptible damage issue, not previously disclosed. I was forced to pay for this new "damage" or the store would not make any repairs. Additionally, the phone was dropped off at 10:55am with an estimated pickup time was 2:57pm. The repair was completed by 12:16., just over an hour later. So, I wanted to verify the completed work and this is where staff became defensive and unprofessional. Other customers were present. The experience was very disappointing and made me question the level of honesty involved in the repair. I trust but verify and this staff operated as though they were doing me a favor to the tune of $537.61. The policy was never produced. And trust broken.

    CPR Cell Phone Repair Little Rock Midtown

    CPR Cell Phone Repair Little Rock Midtown

    (17 reviews)

    I was running across the street despite being on a painted pedestrian walk and having the right of…read moreway. Really because I was headed to barbecue and also because Memphis drivers are scary. My shorts, too large for my apparently shrunken hips (must be the active lifestyle, hey now!), requires my hands to hold them up if I run for more than a few seconds. Of course I failed to do that on the fateful day of hopping across the street and my cell phone flops out and lands with a dreadful crack on the hard pavement. After retrieving it, the lcd screen is shot and weird multi-colored lines appear on the screen. I desperately tried to swipe and type this way and that, all to no avail. My life as I knew it ended right then and there. The phone goes from barely functional to completely bonkers in alternating phases. I had no idea how much I depended on the damn thing. It was like losing my superpower (sad that my superpower is an old iPhone ain't it? Makes me question my purpose in life) but I was completely helpless. I couldn't drive (no GPS), I couldn't find restaurants, I couldn't call or send texts, I couldn't listen to music. I was so sad! :( Until John appeared in my life. Armed with tiny screwdrivers out of a magical blue box, he had my phone up and running in less than 10 minutes. Not all heroes wear capes.

    Thank you John! Central Girl's Basketball team appreciate you prompt service. Our game iPad was…read morecracked during a game and we received mobile service to repair the glass. It was done right and fast! I highly recommend them for quality and service.

    Clark's Electronic Solutions - New Logo

    Clark's Electronic Solutions

    (10 reviews)

    Brought him a laptop with a broken keyboard. He found a replacement part online, gave me a quote,…read moreand made the repair for the price quoted. All professional.

    I strongly recommend taking your device somewhere else. Anthony Clark is a habitual liar. I don't…read morehave money to waste to buy another $700 plus laptop, considering I'm a college student. About 2-3 weeks before this most recent ordeal, I brought my laptop to this shop with a replacement charging port that I had already purchased. I had opened the laptop myself because I was attempting to figure out the problem. He told me he was "impressed" that I had opened it myself and said that if I stayed, I wouldn't have to pay because he was apparently training me. That was also the day he made sexual jokes and inappropriate sexual innuendos while I was there with my 12-year-old niece. I found that extremely inappropriate and uncomfortable, especially with a child present. Looking back, I should have taken that as a sign not to do business with him again. As for the repair, instead of replacing the broken charging port with the replacement part I had provided, he simply used the soldering tool on the already broken port. Obviously, that didn't fix the problem. I ended up returning about two weeks later because my laptop was still not repaired. I dropped my laptop off Monday August 24th and was initially told it would be ready Tuesday. Then Tuesday became Wednesday. Wednesday became Thursday. The dates continued to change, and at one point I went to the shop and found that my motherboard had been removed from the laptop, yet the repair still had not been completed. When I questioned what happened to the promised completion date, I was met with a nasty attitude and the phone was hung up on me. Eventually, I asked that my laptop be fully repaired and ready by Monday. Instead, I was told that he would not be completing the repair and that I could pick up my laptop. He also accused me of calling him the hard-R. I did not call him that. I told him directly that I did not say it, and I have the text messages documenting our conversation. Then things got even more ridiculous. My dad went to the shop Tuesday to get my laptop and was told it would be ready Wednesday. Wednesday came and he called, and of course, NO ANSWER. My dad went back to the shop Thursday morning, and the door would not even be opened for him. There was also an issue with who was answering the phone. When my dad called, someone else answered and told him that he wasn't there. However, when my niece called shortly afterward saying that she needed her phone repaired, he was suddenly there and available. Given everything that had already happened, this was extremely frustrating and made it even harder to get a straightforward answer about when I could retrieve my laptop. We went to the shop to get my laptop, and it STILL was not repaired. I was eventually able to get my laptop back, but I was told to leave the shop after he talked very condescendingly towards me. And, of course, I was not given a refund for the $85 I paid for a repair that was never completed. My dad had to get involved because I had been unable to get my own property back. He was considering taking this to small claims court, which is something I really wanted to avoid because I know it can become a long and unnecessary process. I don't want a court case or more drama. I simply want my $85 repair fee refunded. The laptop itself is worth $700+, so I was obviously not comfortable with it being held indefinitely while my calls were ignored and attempts to retrieve it were unsuccessful. I initially chose not to leave a review because I wanted to give him the opportunity to finish the repair and simply get my laptop back. After everything that has happened, I feel other customers deserve to know about my experience. I regret bringing my laptop here and will never do business with Clark Electronics again!

    The FIX - McCain Mall - cellphoneaccessories - Updated September 2026

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