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    The FIX - McCain Mall

    2.5 (14 reviews)
    Open • 11:00 am - 7:00 pm
    Updated 2 months ago

    Services - The FIX - McCain Mall

    Desktop computer support

    Laptop support

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    uBreakiFix by Asurion

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    Quality, professional, and fast service that won't break the wallet. I also watched the interaction…read morewith other customers. I was impressed.

    Poor Customer Service…read more On September 2nd2026, after repairs were made to my phone, I simply asked for the parts that I was billed and paid for. The technician gave a curt "you can not have the parts". The technician explained that it was company or Samsung policy and I was not getting my parts. Nowhere on the extensive Work Order/ Receipt does it explain that customer parts can/will not be returned. Because I pointed this out, the policy shifted to been found online. Another technician came from the back and further reinforced an undisclosed policy in a very unprofessional manner. He questioned my reason for wanting the parts and insinuated that I should be happy for the timely repair. My reason for retrieving my parts was simple: I was paying out of pocket and wanted to ensure that the repairs that I paid for were actually completed. This exact same screen issue was repaired, September 2025, less than a year prior and the store claimed water and drop voided the warranty of their previous work. The fold feature of the Samsung Z6 is a well-documented issue. Furthermore, the phone had been inspected by this very store the previous week yet on this visit the technician added an additional imperceptible damage issue, not previously disclosed. I was forced to pay for this new "damage" or the store would not make any repairs. Additionally, the phone was dropped off at 10:55am with an estimated pickup time was 2:57pm. The repair was completed by 12:16., just over an hour later. So, I wanted to verify the completed work and this is where staff became defensive and unprofessional. Other customers were present. The experience was very disappointing and made me question the level of honesty involved in the repair. I trust but verify and this staff operated as though they were doing me a favor to the tune of $537.61. The policy was never produced. And trust broken.

    CPR Cell Phone Repair Little Rock Midtown

    CPR Cell Phone Repair Little Rock Midtown

    (17 reviews)

    I was running across the street despite being on a painted pedestrian walk and having the right of…read moreway. Really because I was headed to barbecue and also because Memphis drivers are scary. My shorts, too large for my apparently shrunken hips (must be the active lifestyle, hey now!), requires my hands to hold them up if I run for more than a few seconds. Of course I failed to do that on the fateful day of hopping across the street and my cell phone flops out and lands with a dreadful crack on the hard pavement. After retrieving it, the lcd screen is shot and weird multi-colored lines appear on the screen. I desperately tried to swipe and type this way and that, all to no avail. My life as I knew it ended right then and there. The phone goes from barely functional to completely bonkers in alternating phases. I had no idea how much I depended on the damn thing. It was like losing my superpower (sad that my superpower is an old iPhone ain't it? Makes me question my purpose in life) but I was completely helpless. I couldn't drive (no GPS), I couldn't find restaurants, I couldn't call or send texts, I couldn't listen to music. I was so sad! :( Until John appeared in my life. Armed with tiny screwdrivers out of a magical blue box, he had my phone up and running in less than 10 minutes. Not all heroes wear capes.

    Thank you John! Central Girl's Basketball team appreciate you prompt service. Our game iPad was…read morecracked during a game and we received mobile service to repair the glass. It was done right and fast! I highly recommend them for quality and service.

    The FIX - McCain Mall - cellphoneaccessories - Updated September 2026

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