I just came in here for the first time to get some Links…read moretaken out of my watch. The only reason I came in is that the normal watch store I would go to recently closed down. When I walked in the Lady that was assisting me was very kind and she began to measure my wrist to see how many links needed to be taken out. As soon as she was going to start on my watch I guess the owner came from the back and stopped her and said no. We both looked at him confused as to why? He stated he has 10 things to do before me and I can drop it and pick it up Tuesday. Now if anyone knows anything about watches it takes less than 3 minutes to take out two links from the watch. This owner was a rude asshole and a jerk and maybe didn't want to serve me once he realizes I was Black. I would never recommend anyone to do business with this company.

Fixed the silver Herringbone necklace but took the lobster claw clasp. Took a bit of length with no…read morereimbursement. Unfortunately we didn't go back to confront them during the pandemic storm that started when we got it back. Looking for jobs and a place to stay took precedence. Just got the necklace out of storage. Good luck to you all!

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

This place does not honor their so called "lifetime warranty". Sold a replacement screen for cell…read morephone that cost over $300.00. After installation, by them, the fingerprint mode would not work. They sent us to another repair place and they couldn't fix the problem. CPR apparently did not install the correct screen and when advised of this issue, they refused to do anything about it and wanted another $50. to install the correct screen. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF AND WILL STEAL YOUR MONEY.

My phone just wasn't working. I took it there. A simple fix and I was out in five minutes. They…read morewere great! I recommend them highly.

Came by to get my iPhone 16 pro max screen replacement done. Sunny was very good at following up…read morewith me about when I'd be coming to get the fix done. He is in the El Rancho supermarket. The parking lot is pretty bumpy so be careful of pot holes. Inside...he is the last vendor in the check out area. He was very helpful and friendly. He said he had the soft oled screens available so I opted for that to be done. He said 30-45 minutes, but knocked it out in roughly 20 minutes. Good job. Phone works fine so far! Thank you.

Today, I purchased a new battery, screen and protective cover at A2Z Cell Phone Repairs. The…read moreservice was impeccable. The gentleman was so professional, he had to remove an EMF shield off the back of my phone to put the new protective cover on. He refused to put the cover on until all the adhesive was removed. I didn't care because it would never be seen. It was against his integrity to leave some adhesive. I so appreciate customer service that is REAL CUSTOMER SERVICE. Thank you A2Z!! I will be back if and when I need my cell phone repaired. If only I had done it sooner. I highly recommend this place of business. Best to you sir and thank you for restoring my confidence in businesses who know how to provide excellent service.

I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

I just went in because my cousin and I was gonna get lunch around there and he had recently bought…read morea chain there . I remember my boyfriend said he never had a gold chain and I asked to see there selection. One lady was super nice but immediately showed me the most expensive chains but then the other lady I did forget her name was super helpful and help me decide on a more affordable chain this is my bf first chain and I didnt feel like it was necessary to drop 1800 dollars on a chain but they have great discounts 20 percent off and I found my boyfriend his perfect chain and I got it for 85 dollars and add the insurance just in case it breaks they will fix it for free . The chain is so nice and my boyfriend loved it .

SO SO DISAPPOINTED. The "diamonds" were never ever disclosed as lab created diamonds. Be sure and…read moreask if you want to buy natural diamonds. What a deal and what clarity and color. Yes, because they are lab created. If the are lab created why not create them perfectly and sell them for less? Why create them in different colors and clarity? I was just so saddened that none of the sales agents could even tell me they were lab created stones. I was told well the tags are orange as if I work there and should have known what the tag colors mean. I told them they could have been orange because they were on clearance. None of the numerous rings I tried were ever disclosed as natural or lab created. BEWARE OF HELZBERG! You have to ask lots of questions or be prepared to be lied to. How embarrassing and disappointing.

As soon as I walked in the door 18 years ago I found the most beautiful ring setting and they put…read moremy Princess diamond in it to create a spectacular one of a kind piece of art that my wife has continued to get countless compliments even to this day !!!! Whenever I stop by they inspect the setting and the gems and have done beautiful replating when needed. I was so lucky to find this jeweler. Definately worth your time to stop by.

I would say if you are looking for alterations or custom work then look else where. January of this…read moreyear I took my wife's wedding ring there to have 2 stones removed and the stones made into necklaces for my daughters and was told 2 weeks. 2 weeks went by and I didnt hear anything. So week 4 I called to ask what was going on and they had the ring done but they apologized and said give us another couple weeks on the necklaces. So I did, a couple weeks later, when I didnt hear from them I called and they sounded like they didnt know what I was talking about and finally came around to remembering and said its not done and they would let me know when they were ready. Now 8 months later there has been no word or contact from them. Its like they are gone with the wind. DONT BOTHER GO ELSEWHERE!

My son had been having problems with his phone for months. After quite a few back and forth calls…read morewith our service provider, we brought the phone in into CPR. I'm SO glad we did ! The two guys working were friendly, knowledgeable and had his phone working in less than an hour. Thanks guys!

Would 10/10 NOT RECOMMEND…read more Had them fix a phone to only crap out 4 days later. Was told I had a 30 day warranty and when I brought the phone back I was told I would have to pay for it. Stay away at all costs.