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    The Flood Guys - Lake Stevens

    4.2 (5 reviews)
    Open Open 24 hours

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    Mold remediation

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    Attic Star

    Attic Star

    4.9
    (25 reviews)

    Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

    They were very responsive and professional. Their quote was a bit higher than the others.read more

    Signature Restoration

    Signature Restoration

    4.8
    (16 reviews)

    Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

    We had a water leak back in December 2022. After our first contractor fell through, i reached out…read moreto Signature Restoration. Andrew was able to come out the next day and put together the estimate quickly! This wasn't a simple job as the water damage was in multiple rooms and closets. Andrew and his crew worked diligently and made the place look amazing! He's a hard worker and even made sure the insurance gave us back the money they said they would. I'm very thankful for him and highly recommend his company! Thank you Andrew!

    Pacific Restoration Services

    Pacific Restoration Services

    5.0
    (1 review)

    When my neighbor hit the overhang of my house with a U-Haul I was nervous about finding a good…read morecontractor to fix the damage. David did a great job of repairing the damage, you can't tell that the accident never happened and the paint match looks perfect. His quote was also the lowest of a few businesses I spoke with. I would definitely hire David again and recommend his services!

    From the owner: At Pacific Restoration Services, we bring expertise and dedication to home renovation and…read morerestoration projects across Washington. Our skilled team focuses on enhancing your property's functionality, aesthetics, and safety. With high-quality window replacement, we boost energy efficiency and curb appeal. Our mold remediation services ensure a safe, healthy living environment, while our modern bathroom refinishing gives your bathroom a fresh, contemporary look. We excel in building and restoring durable decks, maintaining chimney safety through comprehensive restoration, and managing all aspects of storm damage restoration, from tarping to structural repairs. We also specialize in seamless home additions that expand your living space, enhance your home's exterior with expert siding repair and installation, and provide prompt crawl space foundation repair for stability and safety. Our kitchen renovation services combine functionality with modern design, and our door repair and installation services cater to both commercial and residential needs. Additionally, we are adept at preserving the charm of historic homes while upgrading them to meet modern standards. Trust Pacific Restoration Services for all your home renovation and restoration needs. Our commitment to quality craftsmanship and customer satisfaction sets us apart as a leader in the industry. Contact us today to transform your home with our expert services.

    All New Again

    All New Again

    4.6
    (84 reviews)

    We picked All New Again not only because they are local but because of their outstanding reviews…read moreand I'm glad we did. I would like to apologize for not writing this review sooner. So, last year we had discovered mold under our kitchen sink and All New Agains team came out that same day and took samples. A few days later the test results came back toxic. Jon Baer was very knowledgeable about the process and very understanding to our situation. He put us at ease with our decision moving forward. I swear, he was a lawyer in another lifetime, lucky us. The same day we signed paperwork we received a text from All New Agains team regarding scheduling a time for the next day. Unfortunately, ANA's team discovered a slow water leak which caused damage under our kitchen floor. The whole ordeal was overwhelming but their communication log definitely helped and was very informative with the process. With Jons help and ANA's documenting everything was/is extremely beneficial with our fight with insurance. A bit of advice we learned from Jon is "documentation is key". The fight goes on with confidence. Y'all are worth every penny. We were impressed at how fast and efficient everyone was. Great job! To the beautiful young ladies Orfa and Nora that came in and professionally packed all of our belongings and to the young men who worked so fast we didn't even get to thank, thank YOU! To Vas, Vlad, Alex, Igor, and Ryan thank Y'ALL for all y'all's hard work. And a special thanks to Jon Baer for your expertise and being a friend. Because of y'all our home is All New Again, thank y'all from the bottom of our hearts. We highly recommend, All New Again!

    All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

    Green State Restoration

    Green State Restoration

    3.9
    (8 reviews)

    If you are reading this after something awful has happened to your house, you are probably…read moredesperately looking for someone to help. Go ahead, call Green State. You won't regret it, I promise. In September of 2025, we had a pipe burst in the middle of the night in the upstairs of our house. By the time we found it, it was "raining" downstairs. We had terrible, extensive damage and the damage was still actively happening as I looked for someone to call at 5am. I found Green State Restoration Monroe. They seemed to have good reviews, so I called them. They had someone at our house extremely quickly, and a full crew followed. They immediately started mitigating the damage, but that was only the beginning! We were now facing negotiations with our insurance company and extensive reconstruction. By this time, I had time to research Green State more thoroughly. We decided to go with them for the entire project. I cannot even begin to tell you the great job they did from beginning to end. Viktor, who was the first person in our house that tragic day, handled the mitigation and managed to make us feel like everything was ok. Then it was handed off to Alex, who worked with our insurance company to figure out what and how we could rebuild. Irene and her team came and took our belongings out of the house, meticulously cataloged, and had them store. Then, Jesse, our project manager, handled all of the reconstruction seamlessly. He went above and beyond on many items, including when our countertop material was delayed. He talked to me on the phone while I was at home and he was at a showroom. He knew getting the house done quickly was our top priority, and he found a countertop we liked and that was available right away, saving us a delay. We want to give a special call out to Yuriy, too, who did a lot of the actual work on our house and made everything look better than it did before our disaster. I can't recommend Green State enough. We will be using them again when we are ready to do some renovations to the house, this time without a huge flood to start off with!

    Stay. Away. Green…read moreState used an unregistered contractor for unlawful electrical and plumbing work, without pulling permits or having inspections, and then incorrectly told us they weren't needed. And that's just the beginning of our problems with them. We haven't been able to use our master shower in 7 months because they caused a leak just before Thanksgiving of 2025, and they haven't fixed it. Our Christmas photos have 3 large, beautiful holes in the ceiling, above our tree. And their contractor left our jetted tub in a hazardous state, without GFCI electrical protection, and we've been told not to use it for our own safety. You can see they've been cited for multiple issues - the state provides a tool to verify contractors, here: https://secure.lni.wa.gov/verify/ Their tile installer did extremely poor-quality work. Like jagged breaks in glass accents, wandering tile cuts, edge pieces not lining up, grout in the wrong places, and lots more. The account manager and project manager reviewed his work and said it was industry standard. Literally, they looked at this big, jagged piece of glass glopped in with grout (among tons of other problems, large and small) and told me it's industry standard work and they wouldn't fix it. Not joking. It makes more sense when you hear that: - the account manager is the son of the project manager, - the project manager hired his son-in-law for the tile work, - the son-in-law had been in business less than 6 months, So, he did bad work which they defended. There are actual industry standards, and I read them, and his work definitely doesn't meet them. And then, still, the tile guy installed the underlying waterproofing incorrectly. It's incomplete, it's incorrect, and it doesn't follow manufacturer instructions. He made our shower curb flat instead of angled to drain water, so we ended up with standing water, growing mildew, on top of incomplete waterproofing. The repair they proposed, I discovered, would have been incorrect and not manufacturer approved, too. And then Green State told us we'd have to pay to fix it some of it. They say they have a workmanship warranty, but they ignored requests to warranty their work. So, to recap, they hired an inexperienced in-law who did bad work, asked us to pay to fix their bad work, then refused their warranty. Then there's the hole into our attic they made around September 2025, told us was fixed multiple times, then come to find out they hadn't, so they finally fixed it at the end of January 2026. Or that they fabricated our new countertop wrong, so there's a gap between the side splash and the wall. Or that they didn't seal it with silicone either so water can go straight back to the wall... So, like I said: Stay. Away.

    PureDry Restoration

    PureDry Restoration

    4.0
    (68 reviews)

    We had a sink overflow and cause water damage at a very stressful time in our lives. We were the…read morecaregivers to my elderly father inlaw who was dying of cancer. Our initial experience was pleasant and they lead us to believe insurance would cover our damages. We felt good about moving forward. For starters insurance only covered part of the mitigation process and we were left with an 8K bill that they demanded we pay or they put a lien on our house (we were fresh from losing my father inlaw at this point, so we were in a rough state emotionally. No compassion from them.) We get through the Reconstruction process painfully slow with limited communication and were left with an unfinished sink. We have tried working with them and communicating to get the sink finished but they are demanding payment for the remaining balance after our insurance payout. I get needing to get paid but I am not a fan of paying for work that hasnt even been done yet. Long story short: they give a 5 start appearance but really only cared about getting paid even if it means leaving unfinished work. My husband was out of work while we dealt with the death of his father and then experienced a health crisis himself. They do not care if you are financially strained or not. If you dont qualify for financing they just threaten to send you to collections. Do yourself a favor and go with a company that has a little more empathy for the people they are serving. Many of us are seeking out companies like this because of stressful emergencies. We do not need the added stress of being treated like a cash cow.

    I hired PureDry Restoration in November after water damage occurred in my elderly father's…read morebathroom. Unfortunately, my experience with them felt predatory and dishonest. The project manager who came out initially presented himself as an expert with 8 years of experience and assured me he would treat the job as if it were his own home. He showed infrared images and moisture readings, explained the drying process, and said it would require invasive work (which I accepted as necessary). He quoted roughly $6,000 for drying and estimated another ~$6,000 for restoration later. I didn't negotiate, I trusted them since he emphasized these were estimates and could be lower if the team could dry things in place. When the technicians arrived, they were actually very good, efficient, knowledgeable, and respectful (aside from minor cabinet toe-kick damage). They told me they didn't need to be invasive after all and could dry the area in place. Based on that, I expected the cost would be revised downward. Instead, the final invoice went up, to $6,600, and shockingly included photos of restoration work in someone else's kitchen, not mine. When I asked whether this was a mistake, they told me the initial estimate didn't include tax. When I questioned the project manager about not disclosing that, he suddenly shifted from "I have 8 years of experience, trust me" to "I've only been here a year and didn't know estimates excluded taxes." That did not inspire confidence. Also, 1 year is long enough to know that your quotes exclude taxes. I also requested post-drying infrared images to confirm moisture had been resolved. He promised to send them but never did. In the end, the restoration part he claimed would cost $6,000+ if I opted for it, it was completed by a handyman for $350. My advice: be cautious. Don't fall for polished presentations or assurances. Based on my experience, their priority seemed to be driving up the quote rather than delivering transparent or honest service. I felt taken advantage of during a vulnerable time, exactly when people seek companies like this for help.

    The Flood Guys - Lake Stevens - damagerestoration - Updated August 2026

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