Do not waste your money. If I could give zero stars, I would. Orkin's "preventative" services are a…read morescam, and the company refuses to take accountability for failures that I was actively paying them to prevent. Before moving in, Orkin inspected my home and claimed everything looked fine--no traps needed. I signed up for their quarterly pest‑control plan, which supposedly covers insects, rats, and mice. A year and a half later, I started hearing footsteps in the attic. Orkin sent a technician who was clearly untrained; she couldn't even get into the attic and only stuck her head through the opening. She admitted she saw tunneling but didn't seem concerned it because "it didn't smell." She put down a trap or two and said to call if I started smelling anything. She looked around the perimeter of my home and said she didn't see anywhere rats could be getting in. The noises continued, and when the trap went off, I called again. My usual technician actually entered the attic and immediately found tunneling and multiple possible entry points. I was told an inspector needed to come out. Despite being asked for my availability, no one followed up--I had to call them myself. When the inspector finally arrived, he said he is the person they always send for rat issues--yet I had already dealt with two other employees before him. He took one look at my roofline and immediately pointed out obvious signs of a previous rat problem and poor exclusion work. This was never mentioned during Orkin's original inspection, when the attic was clean and the issue could have been prevented. Because Orkin failed to identify or address any of this, I ended up with a full attic infestation. Their excuse was that they once pointed out a nearby tree, which they claimed counted as identifying an "entry point." Meanwhile, there were several actual openings around my attic that they never mentioned. Fixing the damage cost thousands. Orkin quoted me over $15,000, and when I asked for a discount given their negligence, they offered 5%, which didn't even cover the tax. Two other companies quoted me less than half of Orkin's price. Their customer service was equally terrible--condescending management, no accountability, and no acknowledgment of their own improper training or missed inspections. Their so‑called "satisfaction guarantee" only refunded one quarterly payment. Avoid this company. You are throwing your money away. You're better off handling basic bug prevention yourself and hiring a qualified company once a year to do real rodent inspection and exclusion work.

Daughter used their service and ended up having rats in her attic. They took no responsibility for…read morenot catching access points or setting preventative traps, even though they were supposedly monitoring for pest and rodent issues every two months.

We used Guard Pest Control and they were 5* fantastic! Richard Bauer their technician did a great…read morejob of solving our pest problem. Thank you Richard and your company for a great job. Bruce Caplan

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Excellent service. This is the third or fourth time I have used them in the last 10 years, and the…read moreservice is consistently good.

Had an in-depth and very helpful discussion with whomever answered the phone. Agreed to set up…read moreregular service. The first service included a full home inspection, which was scheduled about 6 or so weeks out for today. I did not receive a confirmation of the appointment so telephoned the office this morning. The company has no record of me. Instead of apologizing for an unfortunate error, the person who answered the phone blamed me, saying I probably booked with another company and didn't remember. There was no offer to try again, in large part because the person did not know what services are offered.

We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

They came around 7pm to our home, when we were preparing dinner. We asked them to leave us a…read morebusiness card while we think on it. They insisted we sign up on the spot, said our neighbors were using their service, were doing a special group offer since they were already going to service our area the next day. Showed us their reviews on Google. I was an idiot, and signed up. It's a $199 cancellation fee. $156 per service, quarterly. 12months requirement before you can cancel without incurring the fee. Not impressed by the first service - didn't seem thorough enough for how much they are charging.

Apparently this company has an issue with trespassing and respecting people. I'm surprised they…read morestill engage in this practice because for the life of me, I can't imagine anyone would fall for this nonsense. I guess they tell their staff to ignore no soliciting signs, and I brusquely told the representative he needed to leave immediately because he was trespassing and he knew it. The God bless you he threw in my face as he walked away earned him no points. HE KNOCKED AND RANG THE CAMERA DOORBELL! Do better Miles.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Overall, a super attic has done a decent job with some details to mention thought…read more First, my work started with Tom, a great gentleman who showed up on time, and inspecteed the house, gave me all the details, walked me through the process, gave me the best deal he could . And then we had two days of work. Both project managers, Eric and Greg were wonderful people. They did their best. I really appreciate it to work. And, overall, the team did a good job based on what I can tell from outside. They worked clean, they were respectful, they showed up on time. The only problem, and that's the reason that I only give 3 star, but not 5 star, is there is this one person in office, Lori. She's really hard to work with. She has an attitude. I had some question about this invoice. Some numbers initial didn't make sense to me. But the way she handles things with attitude, she gives me this tone while speaking - she is too much frustrated and frustrating customers too. If i am paying $8,000, i will ask question. I think that's the only thing that was down. I will consider it's Super Attic solutions -, maybe in the future, assuming that they're going to fix the folks in office and their attitude.

Wow wow wow... James was a miracle worker earlier this morning. We had a bit of a complicated…read moresituation we found ourselves in and needed service ASAP. We had a dead rodent that was stinking up our home and multiple events and bdays planned for the next couple of days. Most companies were charging an arm and a leg for a one-time service or they required us to be on a monthly subscription with them. Eastside Exterminators were able to not only do a one-time rodent removal but also schedule a follow up inspection without us being on a subscription AND they were able to do it TODAY AND they did it all at a fraction of the cost that everyone else was quoting us. Cannot express how grateful I am to James and Zach and the rest of the crew for moving heaven and earth to make sure we were taken care of. Thank YOU!!!!!!

We moved into a new house and we have ants. And potentially rats. But thank god for Eastside…read moreexterminators. Mike Coombes and Jacob Calvo have helped us on both fronts. Mike came over, assessed the situation with the ants (odorous house ants), and addressed them right away. Are they completely gone? No. Unfortunately we live at the bottom of a hill in an older home, and the ants have been here longer and outnumber us by a lot. What Mike has done though is make the inside of our home less and less appealing. He's also been incredibly responsive to our panicked messages about any increased ant activity, and after he's been here, the ants make themselves scarce. Jacob mapped out our entire house, identified potential entry points, and took detailed photos of what was happening in the crawlspace (maybe in too much detail, hahaha) and gave us a thorough review of options for next steps for addressing the four legged house guests we didn't want to continue supporting. And as far as I know we don't have rats anymore, but they've also installed monitoring so if the rats do make their way back into the crawlspace, I'm confident they'll take care of it immediately. As a family with two young kids and no relatives in the vaccinity, Eastside Exterminators have been instrumental in taking that cognitive load off our hands.

All the Pest Solutions!…read more I had a rat problem and it freaked me out. I'm not sure how I ended up with All the Pest Solutions but thankful I did. The lady on the phone makes me laugh . She felt my fear of rodents so that is a plus. They sent in the Punisher , Alex. I made that name up by the way but his name was Alex and he didn't come to play around. Got right down to business and showed me what I need to do to get my house back in shape from rodents. He pointed out the holes from my crawl space which I would never ever go in. He saw a new hole created underneath my crawlspace from another animal which he sealed up for me. Alex also flashed lights at the wall to see any light bleed through it . If there were any that's where the rodents would be entering in. Now Alex set up massive amount of traps under my crawlspace and outside the house. TLDR It was a rat colony but it's all gone. I placed 6 ring camera all over my place and there has been zero activity. 14 rats were taken out and even the mother rat. That was huge! I couldn't get the mother rat with my own traps . It was destroyed in the crawl space. I even have videos of it getting out my sticky traps. Alex annihilated the rats so bad I found a few dead behind my siding wall which lead to a new hole discovery. You can tell it's behind the wall by the smell. Like something is dead but you don't know where. I volunteer to buy myself an endoscope and I saw piles of dead rats behind my wall. It was massive. Alex not only showed me the holes where the rats were coming in ( 8 holes) but also educated me that bird feeders is the reason why my area has rat issues. I don't own any bird feeders but the neighbor 3 house down just spill entire bag of bird seeds all over the floor. My god. I will be using Pest solutions in the future. Heck once every 3 months I will call them to come do a routine check. After seeing my neighbor bird seeds all over the damn floor, I have to get pest control .

There appeared to be a rodent problem behind the walls as we could hear scratching noises…read more Contacted the business which they responded quickly and set up appointment. The rep arrived on date scheduled and after going in the crawl space informed there are mouses. Given an option to leave traps in crawl space and they would secure any openings into the home. I was informed they can't get into the walls as the house underneath was covered leaving no access to the walls. They charged me $500 to leave the traps and would return at a later date to retrieve the traps. They failed to set up follow up in a timely manner as I had to call back several times inquiring about the follow up. Yes, I agreed to the charges but felt the price seemed high for the work they did. Still scratching noises behind the walls.