Wonderful people whom accommodated what I wanted. They called me to say the recipient was not going to be home until the next day. They really were very considerate and I appreciated that they kept me informed. read more

My company has been doing business with The Flower Loft for decades as well doing personal business for many years. Apparently the old ownership sold to a new ownership group. Waiting to see how they resolve a big problem with my company's yearly St Patrick's day flower delivery.Flowers sent were tiny and barely any green color. For years we've sent beautiful arrangements to our clients from this establishment. Very dissatisfied this year. read more

I just wanted to compliment the Flower Loft Quincy on doing am amazing job for my kids communion centerpieces. The flowers were absolutely beautiful, big bushy full Hydrangeas with vibrant greens and colorful Gerbera Daisy's, they were stunning and I got alot of compliments on them. thank you so much for delivering g them, and I am still enjoying them all over my house over a week later! read more

I liked the Flower Loft. I called same day and got a sweet little arrangement delivered. I tipped big and the flowers showed up. I like them. read more

my husband has been getting me flowers from louise for about eight years now they are absolutely beautiful!! each and every time. she is the only florist i have ever since used for all my family and friends. such a treasure! read more

The Flower Loft - Florists Near Me - Quincy, Massachusetts

I placed an order online last night. It was delivered today as requested. The sweet and pretty bouquet made my friend's day! Thank you so much! You are the best floral shop in Quincy!!! read more

I received an adorable flower arrangement from a friend for my birthday. They were delivered to my work from The Flower Loft. Wonderful! Gotta say, the arrangement of roses and lillies were top notch. Received the flowers on Tuesday and two days later, they are still looking as perky as ever. As beautiful as the flowers were, the extreme amount of glitter sprinkled atop the bunch was not necessary. (Though it does make the bouquet sparkle when it hits the light just right) I'll be picking glitter off my hands for days to come. read more

I recently called to order flowers for my grandmother's funeral. The staff was very helpful and patient. When the arrangements arrived they were the prettiest flowers there, and to my surprise, included irises which were my grandmother's favorite flower and out of season but I had mentioned them during my ordering. I want to thank the staff for adding that special touch and effort, it was a happy sight on a sad day. read more

They always do a great job! Anytime I have needed flowers, I give them a price point and they create something beautiful!

I have being using the Flower Loft for decades. They are reliable with your personal information and they never disappoint. Quincy's best and most reliable florist. They had to move from Montclair as their building was sold. Please call them and give them your business and referrals. read more

Amazing service and wonderful, fresh and beautiful flowers. Very good prices, too. I wouldn't go anywhere else. Their arrangements are beautiful, everything from a simple bouquet to flowers for weddings, funerals, proms, any occasion. The ladies here are great, too! And always willing to work with your budget. Best of the best! read more

We lost my Grandfather recently and ordered the only 3 arrangements for a private viewing that did not arrive until we were preparing to leave the funeral home to go to the church services. Not so much as an apology from the 2 extremely rude and condescending owners. I will never go there again or refer anyone. read more

I ordered a funeral arrangement from Flower Loft last week and was really impressed with the beautiful arrangement. I wanted something different and I know nothing about flowers. Yellow roses were surrounded by purple flowers and just looked perfect. The girls knew my mind when I didn't. Thank you flower loft. read more

I am so upset by my interaction the The Flower Loft. I sent my sister an arrangement at work (see photos). I ordered a very specific arrangement - the FTD All Aglow Bouquet by Better Homes and Gardens. My sister sent me a text to thank me. I asked her to send me a pic and I was completely horrified by what I saw. Ugly arrangement with junky filler and not even the same vase. Even more horrific was my interaction with the person with whom I spoke with at the florist. I expressed my horror at the arrangement and the fact that it was seen by my sister's coworkers. She said well, we don't have that vase and we didn't have those flowers. I stated that someone should have called and asked me if wanted a different arrangement, that this was unacceptable. I told her I wanted a refund and the florist stated she would go pick up the flowers from my sisters work and give me a refund. Um, no. I let her know that I would share my terrible experience and wished her luck. For $84.99 for a delivered arrangement, I expect to get what I ordered, and certainly expected more. read more

The Flower Loft - What I ordered - Florists Near Me - Quincy, Massachusetts

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The flower was nice but irresponsible seller. Was told to ship for $5 but ended up been $10 during checkout. Refused to work with customer when the shipping address is only 2 blocks away from the store. Not a friendly business. read more

I have been remiss in writing this thank you. When me ex son-in-law passed away this fall by suicide, Flowerloft stepped to the plate and made a beautiful affordable, arrangement for the casket and one from my family. This tragic turn of events had to be handled by his only child, my grandaughter. The ease in which you helped this family, thereby me ,can never be replaced. I use you whenever I need fowers and recommend you to everyone. I did all this before this sad affair. Thanks again. A very faithful customer Barbara Curtin read more

Flowers here are beautiful but customer service is god AWFUL!! Came here on a Saturday morning to buy two bouquets, and I understand it's mother's day weekend and they will be busy, but as a paying customer I'm not asking for the world! Just a nice bouquet with some decent customer service. First off, the lady in the back doing the arrangement slams the bouquet on the counter telling her partner "here's the first one". Honestly, the arrangement was UGLY but I was trying to be nice and asked if I could switch one of the flowers out for a different color. She tells her partner in the back the customer "doesn't like the flowers", to which she responds "ARE YOU KIDDING ME". I honestly wanted to tell her "NO I'M NOT kidding you, it's ugly!!" BUT being a decent person I pretended not to hear anything. Honestly, your flower arrangements are nice, but with that kind of attitude and unprofessional behavior I will NEVER come back here again. Plenty of other local flower shops to support with better customer service and the same beautiful flowers. I can't believe someone in customer service can say this out loud where customers can hear. Please shut the door next time, absolutely no one wants to hear your bs. read more

I have used Flower Loft many many times over the last 30 years and have always been pleased. Because I moved further away frim Quincy, I have not used them since 2014. However, I ordered flowers early December of 2017 on their online website and received a confirmation that the flowers were sent. After bumping into the recipient last evening and not being thanked, I called the Flower Loft directly. The person I spoke to was rude, unapologetic, and seemed high stressed. She informed me that she had emailed me saying she was out of what I ordered and to get back to her if I could wait a day for her to place the order. Then she said she never heard back so did not send them. By the way, I searched my inbox and spam folder and never received such an email. She also had my phone number. If this woman simply apologized, offered to make it up to me, etc, I would have been understanding. Life gets busy; we all make mistakes. Instead, she kept blaming me for not replying to an email which I never received. I asked her if I should forward the email confirming the placement of the order, she said no. I asked her if she was the owner and she said she was one of the owners. I should have asked her name but I was just so flabberghasted with her lack of empathy and professionalism. A reputable company would have apologized, asked if they could make it up to me, or simply asked if I wanted to place another order. Not her, she was so rude. I seriously don't think she is an owner because an owner usually would care a bit more about their reputation and would want to see why I received a cinfirmation. She screwed up and wouldnt fess up!!! I called my credit card company afterwards to see if I had been charged sunce I received a confirmation. Luckily, I had not bedn charged. read more