Another beautiful arrangement for a friend who passed away. We really appreciate your talent and…read moreyour staff, including the delivery people. Thank you!!!!

The worst experience Ever at the worst possible time, my father's funeral. Let me preface this…read morereview by saying Mayfield Floral has always been good in the past. I haven't lived here for 10 years but I came in for my father's funeral. Imagine walking in the funeral home after you just paid $350 for an arrangement, and it's dead. It looked horrible. They had just delivered it three hours prior. My sister also ordered a $350 arrangement and hers looked even worse!! She literally broke down crying when she saw it. We were horrified and embarrassed. Half of the flowers were dried out and the roses were already over opened. I couldn't even believe what I was seeing. Also, the casket arrangement that we had ordered was supposed to be red white and blue in honor of my Father's service in the Korean war. It was only Red and White. We were heartbroken. Between myself and my two sisters, we ordered over $1600 of flowers. Super disappointed. Will never recommend them and will never be back. We also have pictures of them wilted and dried out!! Even the funeral director said that maybe you forgot to water them?!? Way too much money to be upset and embarrassed on this heartbreaking day.

Flowers delivered quickly, fresh & exactly like the description in the picture…read more Worth every penny. Highly recommend!!

They created and delivered a beautiful and fresh bouquet as a get-well wish for a friend in…read moreCleveland Heights. I'm told the flowers have lasted a good long time. A great experience.

Came in at the last minute. They "threw" together the most beautiful arrangement on the fly. The…read moredesign and selections made me a hero on my anniversary. Never doubt their skill and ability. Top notch florist!

Super nice and helpful staff!! Also made a beautiful bouquet with almost no direction!read more

My sister in law ordered an arrangement...she lives in New York State. I sent her a picture of the…read morearrangement and she said that is not like the picture that I saw...for one thing, there were 4 roses instead of 6..She was going to call and complain bur she said "I know they are going to say substitutions " There were no substitutions that I could see. She wrote " I am so tired of being taken of advantage of"

the Bouquet we received today was Exceptional in quality and colors. It was my husbands 83rd…read morebirthday. We were grateful

I ordered flowers for Mother's Day and they were never delivered…read more They had no excuse, it wasn't that they couldn't deliver them or anything they just said "Not sure what happened? Yeah looks like we never fulfilled this order. Looks like this happened to a lot of our Seven Hills orders. We can give you a discount on your next order?" Huh??? Why would I order from you again? I had to call them to find out what happened. When I called, they were closed on Monday, their voicemail was full. They have no email. So I had to wait until Tuesday, 2 days later to call. I called a week prior to place my order and they said to order online, so I did. Not sure what else I could have done. They did seem somewhat apologetic but still... how do you just not deliver an order and not even know it either??? They should have delivered them on Tuesday for free at that point.

I called to order some flowers over the phone and Laura could not have been more helpful. She was…read morefriendly and helped me pick out the best arraignment. She even went the extra mile to let me know the order was ready for pickup. Looks like I found my new florist.

Paradise Flower Market has become my go-to place for gifts for my grandma. I live in California and…read moreit's tough missing holidays and special occasions. I've now ordered from Paradise Flower Market multiple times for birthdays and holidays and it's a great way to share that I'm thinking of her when I can't make it back. I've always ordered through the website and every arrangement I've ordered has been thoroughly enjoyed. For my latest order I selected the "Designers Choice" arrangement and while I didn't receive a photo, I was told they were "Splederiferous" by my grandma. I'm hoping I can get someone to send me a photo, but I know from previous gifts that they always look amazing. I appreciate the ease of online ordering and the variety of options, as well as the option to include a gift message. I was also able to schedule the flowers for next day delivery. Since I've ordered a few times I'm also on their email list and they send promotional emails, including reminders around the time of previous orders which I thought was really thoughtful. I also liked that they sent email updates notifying me when the flowers were out for delivery and when they were delivered. It allowed me to call my grandma to make sure she received them/knew that she had a gift waiting for her at home. While not necessary, I'd love it if they could add a photo to the email so I could see the arrangement too since it's a long distance purchase, but they do such a great job as it is. I'll absolutely be ordering more from Paradise Flower Market in the future.

OMG!!! My church ordered flowers to be delivered to me for my father's passing. The most beautiful…read moreflowers ever!! All the way around, top to bottom, just a STUNNING display. They also called before delivering so they wouldn't be out in the heat. Totally impressed with all of this and had to submit a review.

UPDATE: I ordered two sets of Mother's Day flowers for my mother. I spoke to one of the rudest…read morecustomer service women I've ever had the displeasure of having contact with. I inquired about my mom's second set of flowers because she only received one thus far. I was told in a snarky fashion that it wasn't ready yet and there are no timed deliveries for Mother's Day and then hung up on, which shocked me. They've normally been very polite. They did arrangements for my wedding and other occasions. Flowers are usually very beautiful, but today's customer service left me wondering if I'll ever use them again... it's a shame.

Bought a dozen yellow roses for my son and daughter in law for their anniversary, she loved them,…read morethey were beautiful!

Extremely pleased to know that my husband loves me enough to order my flowers from Carol James…read moreFlorist. A very friendly knowledgeable staff putting together beautiful bouquets for all occasions. Perfection.

I am very upset with the outcome of the 1-800-Flowers on-line purchase that ultimately got…read morefulfilled by Carol James Florist. I ordered the arrangement on Friday morning to be delivered on Saturday to my mother and sister in law in memory of the death of my brother in law (son and brother). After discussion with my mother in law Saturday evening to my dismay Carol James Flowers called my mother in law's house prior to delivery which should NOT have occurred what are they thinking? They never even tried to deliver these flowers but instead gave my mother in law a call to determine if she would be home and they were just leaving the shop at 12:45 pm. Per the 1-800-flowers website the florist is NOT supposed to call the delivery location unless there is a problem with the delivery. The florist calling prior to even trying to do the delivery negates any surprise so if you don't care if the delivery of the flowers is a surprise or not give them a call. This phone call resulted in all the confusion being started and ultimately no flowers were acquired on Saturday. Carol James Flowers called my mother in law Saturday prior to leaving the shop to ensure they would be home. My mother in law stated they were just leaving the house and that she and my sister in law would pick them up instead. My mother in law had thought the delivery was at the same florist that delivered the flowers last year (Bedford Floral) so promptly went to this location which was closed upon arriving and waited an hour to finally give Carol James Flowers a call back to determine why the shop was not open. They then conveyed that my mother in law had gone to the wrong location and that they were closing. Needless to say they did not attempt to deliver or do anything to rectify this whole issue even though the website states "Please note that deliveries are typically made until 8PM in your recipient's time zone. Once we hear that your order has been delivered, we'll send a confirmation email. Remember to check your Promotion & Spam folders for emails on your Order & Delivery confirmations." Now my mother in law MAY get the flowers delivered on today but I will wait to hear and now can assume the flowers will be lacking their beauty because they have sat in a cooler for a prolonged period of time. I also paid for a delivery service that was NEVER done and did not result in the surprise delivery that I wanted when I ordered. Granted my mother in law went to the wrong location but this would have never even been a thought if Carol James Flowers just delivered the flowers and never called in the first place. The day was great on Saturday so they could have delivered and just left on my mother in laws front porch. I have ordered from the 1-800-flowers website before with no issue before. Hopefully these flowers will get delivered today. I will update this review along with a picture of the flowers after this has been done. Update (1:40 pm): mother in law called florist and florist stated they received some sort of communication from 1-800-Flowers stating the order was cancelled. This is different that what 1-800-flowers sent me when I emailed them the results of this order. 1-800-flowers sent me an email stating:"Dear Customer, Thank you for reaching out to us. We're very sorry your order did not meet expectations. We're fully committed to our 100% Smile Guarantee, and have scheduled a redelivery on 01/07/2019, at no additional cost to you. Again, we apologize for any inconvenience this has caused and hope you'll let us deliver another smile for you soon! Sincerely,". Does something not jive in the communication? I think so and their 100% smile guarantee resulted in not a smile on my part or my mother in law's. At this point I just want to make sure I get 100% refund of $93.90.