i was shocked yesterday when i received a Flower bouquet from my husband...i saw Vicks website…read morementioning that we are florist and we are the best and bla bla 12 red roses dumped in a vase ..with 6 white tulips a pink ribbon have no clue what a pink ribbon belongs to in thew bouquet and a chocolate bar put in a plastic bag.... literally plastic bag and not a box or .... flower bouquet with no taste. i would rather go to Costco or sam's Club and collect a $35 arrangement million time better than this and he paid $200...$200

We were extremely disappointed in a Succulent floral arrangement we ordered through FTD, and was…read moresupplied by Vic's Floral Inc. on Fleet Ave in Cleveland. Pictured was a beautiful assortment of healthy, colorful succulent plants, that we wanted sent to Baker Funeral Home in Berea, OH. What was delivered was a box of dirt, WITHOUT a single succulent, but instead 3 different ugly house plants, that died in less than a week! I emailed Vic's to tell them their planter was an embarrassment among the other flowers and plants at the funeral home, and we felt they did a BAIT & SWITCH on the order we chose and paid for. They ignored my request to make this transaction right, so obviously don't care about their customers. I did receive a small refund that came directly from FTD when I sent them a picture of what was ordered, versus what was delivered. What a shame that a florist listed under such a well known company (FTD) would not care enough to respond to a customer, after delivering such an underwhelming planter, to a grieving family, when it should have been a lasting memorial to their loved one. I DO NOT recommend ordering from this Florist for any occassion, and I see from other customers they have also had bad transactions with this same place. Buyer beware!

I've ordered several arrangements from Brecksville Florist as my Aunt lives local, and I am out of…read morestate. Always beautifully done, and I always get a call confirming the delivery. My Aunt is 95, and they are very accommodating to her availability. Thank you for your part in making my aunt's special day a happy one!

I would like to thank you for such an excellent service that you provided me today on the phone. I…read morewas struggling to put in an online order with a bigger company but somehow as I was led away from their website and I happen to find your number. Calling from South Korea with the time zone difference can be frustrating but you were very friendly and warm towards me. Your customer service is amazing and took away my last minute, frantic search to deliver the perfect flowers for a very special occasion. An occasion that I wish I could be at person. Your arrangements blew us away and truly magnificent. Thank you for helping us make our day so perfect. You Rock! Next time I'll order ahead of time so I can get Peony which are her favorite flower. God bless you and thank you for making my day. I will be ordering from you again, I am sure!!

Everything went well. Pleasant person on phone and in person. My request was short notice. Picked…read moreup flowers,which was were ready on time and beautiful. Even took flowers to my car for me.

They do beautiful work I've ordered from them twice and my mother-in-law loves her flowers and I…read morefound out this is her favorite place so it worked out just perfect

I always prefer to shop local, however, living in Portland makes shopping in Westlake Ohio a little…read morechallenging. I have had horrible experiences the last half dozen times ordering flowers online so now I Google local flower shops in the area I'm having them delivered. TIP - You save on the delivery charge by doing this as well! Natalie took my order today. She ran through a list of all the wonderful seasonal flowers they have in right now (because of the Easter holiday). They all sounded beautiful to me so I decided to go with the "daily deal" for my friend's birthday bouquet. I could not have received better customer service. She described the flowers to me, I gave her a price that I did not want to exceed, and she's working her magic as we speak. She even gave me an ETA as to when the flowers will be delivered to my friends house........TODAY! Yup, TODAY! Same day delivery with zero price gauging. Thank you Flower Port for accommodating this last minute customer. Now THAT is something that will keep me coming back to this local shop whenever I need flowers on the west side. Thanks Natalie and Flower Port. I will recommend you to all my friends and family back in NE Ohio!

Decided to stop on to grab some flowers for my wife today they have a nice set up of flowers inside…read morethey are well kept the employee that did them for me was very nice and the flowers look awesome

I asked for a bouquet that was for a birthday but also had a winter holiday feel to it. They got it…read morejust right, on time, and made the recipient very happy!

Silver Fox was recommended to me by the funeral home my Grandmothers services were held. I am from…read moreLos Angeles and needed a trust worthy florist to create a few arrangements to be displayed at my grandmothers services. Silver Fox handled my request with the utmost professionalism and sincere care, especially since I had a unique request. The arrangements were delivered on time and were absolutely beautiful. I hope to use them again for better occasions, and strongly recommend Silver Fox for all your floral needs. PS. this was a 24 hour turn around! Thank you Silver Fox!

This place is amazing and caring. They done the flower for my mothers funeral and did not charge me…read morean arm and a leg for them. It was beautiful and a The flower lasted for two weeks

Mary at Bonamino's was a blessing to us! She created a beautiful fruit basket with lots of surprise…read moregoodies for our Aunt at Anchor Lodge Nurse Home during COVID-19. She went above and beyond to personalize this basket and provided same day delivery!! Meant to much to us all! Thank you!!

I've ordered flowers from this shop repeatedly over the past few years. I've ordered online with…read moredelivery in advance. They've consistently delivered beautiful flowers on time and to the correct address. The flowers have lasted about two weeks. What more can you ask for? I'll continue to patron this business as they do a great job.

I wanted something special for my niece's wake after she passed away suddenly. Since she had a…read morepassion for sunflowers, I knew that she would love the "Love Lives On" spray, which featured sunflowers. Working with the designer over the phone, I asked if we could swap out the lilies on the right side for more sunflowers, and she said she could! I placed the order, but after thinking about it a bit more, the next day I called The Flower Gallery in Medina back to ask if we could personalize it a bit more by moving out some roses on the left side and replace them with more sunflowers, and that also was possible. The second designer mentioned that sometimes sunflowers can be smaller than other times of year and even not as beautiful, but they would use their best judgement to make it beautiful. When I went to the funeral home I saw the most amazing spray with sunflowers prominently arranged. Thank you from the bottom of my heart, Diane K.

They had exactly what I was looking for. Lone calla lily. They held it for me until I could pick it…read moreup. Very nice people

Good florist in Strongsville on Pearl just south of Royalton Road (82). I've had them put together…read moreflowers for several occasions. The shop is one of the local handlers for FTD. Aside from being artistic, staff are quick, friendly and open to suggestions. Prices are good (though not inexpensive) and recipients have been happy.