Roy is great! He is knowledgeable and takes pains to help you find just the right color of mats that work well with frames for your art, photos etc! read more

I was so happy w/ the work they did for me. They do a really great job - they are very precise in their measurements; have a great selection of mats and frames. Something I painted was framed there and it took the painting to another level! The owner and the employees are very helpful and will give you guidance if you want it. Roy the owner, is very attentive and takes great pride in his shop and the work they do! Highly recommended! read more

Like most situations, I think it all depends on who you get your service from. I walked in with low expectations given the reviews from people who were looking for a similar kind of service to me and was pleasantly surprised. I had a low value but sentimental item to frame and wanted to elevate it without spending multiple times more than its worth. I was upfront about it and the young lady who helped me completely understood. She showed me how much it would cost to have them do everything at the highest level as well as their most reasonable price and then suggested ways that I could save. In the end, I opted to have them do most of the work and I did the rest, but I spent what I consider a very reasonable amount (I had 2 other estimates before). They were kind, helpful, and went beyond to help me get what I needed. When I have a more valuable item, I will absolutely return. read more

I went to The Frame Up for multiple jobs of varying art pieces (albeit 25 years ago!) They have huge selection of frame stock, are very knowledgeable, and only ever treated me with humor, kindness, and professionalism. An easy 5 stars. read more

This frame shop was awesome. I brought in a large, and I mean large, frame with an autographed jersey that had shifted and needed attention. They killed it. Great job, quick turn around and super super easy to work with. Highly recommended. read more

I had a poster I love dearly that had some water damage they were able to repair the mold corner and frame my poster to look good as new! Great job! This is my favorite poster and I am so excited to have it in a professional frame . My dad has gotten several items framed by you and refuses to go elsewhere. Return customer. Happy customer. Thank you read more

The Frame Up - My framed poster - Framing Near Me - Santa Rosa, California

Great service. Roy really did a great job helping pick out a frame. This is our second picture we have brought to Roy.

Like Tom F., I made the mistake of asking for help with my own mat cutting technique and the guy responded in a very condescending and snotty tone. I needed some mats cut right away & they have work backed up for weeks. In the past I found them over bearing when it came to picking mats for particular paintings. I know what I want! I have my own color sense. I will not go back! read more

Beautiful store, excellent service. Roy is kind and helpful; moreover, his superb eye helped me select exactly what I needed.

Roy is terrific! We've had several pieces done and his expert advice and compassionate nature are a joy to work with. It took the artwork up many notches above where it started. It would be fun to just hang out all day there and watch. I wouldn't have known where to start. One piece was for a friend and after I described my friend's airy decor, Roy choose a perfect frame and matting. My friend loves it and says it's his favorite thing in his apartment! And I got some playful pieces done for myself and it was great fun choosing whimsical colors and I love how they came out. read more

I am appalled to read anything negative about The Frame Up. I second Peggy's comment. Roy and Dean are some of the best framers I have had the pleasure of working with in my many years of being a professional artist and showing my work in galleries across the Western United States and Canada. These two are truly a dream to work with, and there is a reason that they are usually booked out 4+ months in advance. These two gentlemen truly do their art a justice, and they are not in the business of advise, nor selling supplies. However if you are in need a frame that will cause people to pause mid-sentence and approach your piece from across a crowded room, just to look at your artwork- you've found the right frame shop! read more

We have used the Frame Up for about 8 or 10 different projects. They have been extremely helpful - spending lots of time helping us find the perfect frame and matting materials. They are creative and full of suggestions, but also listen to what we want and like. The prices aren't cheap, but the quality is outstanding read more

I was referred to the Frame-Up (by the business that shares the building) for assistance with a picture framing technique by the business that shares the building. I was told to speak with Roy. I found Roy to be arrogant, very rude, and condescending. He told me that he was in the business of picture framing not giving advice, and to go back to the people that sold me the goods. I have never been treated this way on a referral, and I will never do business with this company. Should anyone ask me about the Frame-Up, I will be very frank and suggest they go elsewhere. read more

I brought 6 pictures to this store, asking what the price was for framing them. The salesman said: This depends on the type of frame. I answered: Let's choose a frame. The salesman refused to consider choosing a frame and to give me a price. He said that he did not want to spend time with me explaining the prices and later on I would decide that it was too expensive. It is hard to believe, but it happened: The salesman would not give me any prices, even approximate ones and insulted me as unable to pay his fine ware. I just shipped more than 300 pictures (framed) from Europe and need a couple dozen additional ones framed. We own oil paintings, behind glass paintings, sketches, a collection of prints covering 5 decades of graphic styles, antique maps, miniatures, papyrus paintings, Chinese and Japanese prints, and a collection of portraits. To be insulted like this is a new experience that I do not wish to repeat and I do not wish for everyone else to experience: Stay away from this store. Max Wyss, Prof. Dr. Dipl. Natw. read more

Working on my 6th framing job with The Frame Up. Roy has a 6th sense when it comes to picking the right frame & matting. He takes his time trying lots of combinations....not everything in the store...with his artistic background and years of framing experience he knows what to try before bringing out frame samples..... and then he lets me know what he thinks but also asks what I think. My son the artist has also helped with several of the framing jobs and we all seem to work well together on the projects. Right now I've got a project "in limbo" waiting for my son to return home and decide which of two great frame/matting combos that Roy selected is "the one". So hard to tell with the little frame samples, but each has turned out great. I trust Roy to steer me towards the right framing solution each time now. Not inexpensive but more than worth it. I have framed art work in the past elsewhere, didn't like, and had to re-frame.... SV read more