My time at Peloton Apartments has been marked by unresolved maintenance issues, rampant theft,…read more unprofessional notices/communication, and a lack of accountability from both on-site management/maintenance and the property owners, Security Properties Residential. One of the most distressing incidents involved the destruction of a custom planter containing my late mother's ashes during unauthorized maintenance. Despite reporting it immediately and providing video evidence, I received no meaningful response for over a week, only a request to "prove it," with no apology or offer to address the damage. This occurred alongside other issues such as ignored work orders, safety concerns, and illegal entry notices violating Oregon's 48-hour requirement, giving themselves all week to stop by unannounced. The on-site manager repeatedly blocked my attempts to reach corporate representatives, refusing to provide any contact beyond his team. Since formally filing a complaint, I've experienced increased discomfort in my home and continued disregard for outstanding concerns. All while getting notices of rent increases and credit improvement scams from Security Properties. Another issue is that the building is covered in dog and pigeon waste. The majority of tenants are dog owners and "walk" their dogs anywhere in and around the building, so do the math. The stench last Summer was ridiculous. The Hub Lounge was also covered in pet hair and waste on the deck when we booked it, along with a rancid meat-caked grill, and they refused us a refund. Zero accountability or goodwill towards tenants. This review reflects my personal experience and is based on documented facts submitted to the Oregon Bureau of Labor and Industries (BOLI) in an active tenant rights investigation. If you are a current or former tenant and have experienced similar treatment, I strongly encourage you to submit your complaint to BOLI. Your voice matters and you're not alone. I hope Security Properties and the Peloton management team take this as an opportunity to reflect on how they treat residents and to improve communication, compliance, and care for those who live here. Save the AI response as a certified letter and several calls and letters before that earned me no response or acknowledgment. My

This place is really overpriced for the experience of living here. Pick any other building in the…read moreneighborhood and you'll have a better time. - THE NOISE you can hear everyone all the time, no matter how quietly they move around. They can hear you, too. the sound insulation is terrible. even if you are tolerant of noise, and even if you're a quiet person, you will hear others and be heard all day. I assume too cheap to spring for better sound insulation. - CHEAP FINISHES some things about peloton are nice - the windows are big, there is enough room for your clothes. But my fridge door didn't open properly because it was shoved against the wall, and the floors are cheap - that cheap vinyl tile crap and some odd, thin office carpets in the bedroom. the heaters stick out in the bedrooms and suck up a lot of the room. there is no a/c in the main areas of a lot of apartments - only the bedrooms. THE WINDOWS BARELY OPEN. some units the living rooms get really hot in the summer. the vents in the bathrooms did a terrible job of clearing air, and cooking and bathroom smells from other apartments would sometimes enter our unit. there are no switches to control the bathroom vents at all. - THE CRIME my car has been broken into several times parked right out front. the underground garage (that you pay extra for) has also had a problem with break-ins, and frequently has broken doors. There is a package room....that is constantly having theft issues. doors will randomly break and not lock. bike theft issues. it goes on and on. you pay a lot to have all these problems. - THE STAFF TURNOVER the people who work here ARE friendly, and do their best. But the amount of office turnover (and maintenance turnover, and security turnover, and rent portal turnover) is crazy. - THE MISSING SERVICES When I moved in, Peloton claimed to offer free streaming fitness classes that I found after leasing literally did not exist. They were still advertised on their website months after I found out they had been discontinued. the (single!) bbq grill the entire building shares was broken and out of commission....for like a year until it was finally replaced. the entire maintenance staff quit at some point, and had to be replaced. every day it's some new problem. - GREEDY ALGORITHMS SETTING RENT this is one of those buildings that clearly uses software to set new rents and control rent increases (class action lawsuit, anyone?). You can go to their listing history for an apartment on zillow and see the rent change by 5-15 dollars every few days. No human decides to adjust rental listings by 5 dollars every few days - that is electronically dialed-in greed. I read an article about this: https://www.propublica.org/article/yieldstar-rent-increase-realpage-rent Peloton should be ashamed of itself. - THE OUTRAGEOUS RENT INCREASES A ton of us have left and are leaving due to inappropriate rent increases vs other options. Rents here are hundreds more than other new "luxury" buildings in the area with the stame stuff, and the rent increases they try to get from you after a year are insane (and the terms are weird - talking to neighbors, some got weird 14-month renewal options, but no 12 month lease?) they are definitely a complex that plays "chicken" with the hassle of moving, but at this point Peloton has priced itself out of competition with other properties. ONE ELEVATOR PER BUILDING - squeezing one more unit out of each floor instead of having TWO elevators means we get to wait a long-ass time every time we leave for work and come home. Why 2 stars: One star because most of the gym works most of the time, and one star for the nice people who work in the front office downstairs. none of what sucks about living here is their fault, and the lady who throws the puppy parties is sweet. They get a star. - Anne Onymous

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Lisa was my landlady for almost 3 years and she was fantastic! She accommodated our move out…read moreschedule and made sure everything was in working condition. I appreciated her promptness in answering emails and any repairs. We had a large unit that was a great value due to her maintenance of the inside and outside of the property. Unfortunately I had to move to a new place, but if I could I would have her manage my future rentals. Lisa is reliable and trustworthy. If you are considering renting from her, I would go forward with that decision.

Super safe and friendly staff and clean I love living here everyone is quiet and friendly and…read morerespectful

This review is so long overdue! I have lived at Heartline for going on 5 years now and I cannot say…read moreenough amazing things about not only this complex, but the people who work tirelessly to ensure that the residents here are home. Lesley is an absolute rock star - I don't know what phrase means to go above 'above and beyond' but when I figure it out... I think it must mean to "Lesley it" because that woman gets things done (and in style). Not only that, the entire team has pretty much remained the same since I've been a resident, which I love. From the front office, to the maintenance crew, they're all great - so gracious and willing to help whenever they can. I absolutely love living at Heartline, can't recommend it enough!

Best service in town! The handymen will fix up your place within 24 hours. And front service is…read moreexcellent

Spent my 1st 6 months here and I couldn't be more pleased. The staff is so courteous and friendly…read more They never fail to greet me when we pass at the complex. Always ready and available to help if needed. Dropped my keys down the gap in elevator doors and they were able to provide me temp keys and fob until mine could be retrieved. The other tenants are so friendly as well. Holding doors and elevators. Small kind acts that mean a lot in these divisive times. My favorite part about Harrison is how pet friendly the place is. Tenants and staff are so accommodating and caring about each and every pet. I love this place and am so glad I live here.

I absolutely loved living at Indigo during my time in Portland. The units were very spacious - we…read morehad a 1 bedroom and it didn't feel small at all. Unit itself was great in that we never heard any upstairs or next door neighbors which was wonderful. Location was great as well, very walkable to everywhere in downtown. The staff was also super great to work with and we always had pleasant interactions with them. Awesome experience living in downtown.

I really enjoyed my time at the salon and mostly that I got to go with my daughter. Was able to…read morerelax while she was also getting a hair cut and she enjoyed it as much as I did. I just moved around the area and I am very happy I was able to find this cut local shop. The service I got from Melissa was amazing also from everyone else very welcoming. I for sure will be going constantly for my hair service.

Took a tour of this lovely building last week. Danielle(I think that was her name?) answered all…read morethe questions I had, even some more detailed ones about cost, noise level and the general neighborhood. This has been the most thorough tour I've had so far. This place is definitely one of my top choices for my Summer move.

We recently sold our Pearl District condo and moved into the Wyatt. Wonderful choice! Incredibly…read morequiet as compared to our previous condo and surprisingly nice interiors such as kitchen and appliances. The building has a lively atmosphere with a diverse residential population and regularly schedule fun happenings. It is simply nice to walk in the door- not to mention all the nearby eateries and shopping destinations. We did shop around in the Pearl and this building impressed us most. Overall- we are very impressed and delighted to have landed here.

My family and I lived here for 2.5 years and it was definitely one of the more enjoyable apartments…read moreI've lived in. I greatly appreciated the beautiful view, how soundproof the walls were (we never heard anyone walking above us and any noise from other apartments was very faint) and how helpful the management was overall. When we first moved there they were a bit disorganized (didn't always complete service requests on time), but they improved some in this regard as time went on. It's also a very pet friendly building and it was fun to "meet" so many different dogs on the elevator :-) The only real downside was the location imo. The nearby parks, and neighborhood in general, are overrun by homeless people and drug addicts, the smell of human urine was on pretty much every street corner in that neighborhood, drug needles could be found lying around on the streets/sidewalks and if you like fresh air in the summertime be prepared for random yelling and screaming at night, sirens blaring day and night and road work first thing in the morning. So, yeah, not the best neighborhood but the apartment itself was very nice and quiet as long as you keep your windows shut :-P

Been here for 6 yrs now the location was perfect …read more Everything is close by . The mall ,the post office and the school is just minutes away. Very convenient indeed. The maintenance team were great responsive and very respectfully especially the maintenance guy Garry who is very diligent in solving tenant's maintenance problems from electrical down to plumbing issues name it Garry can fix it. He is very accommodating to all tenants and puts his shoes on our shoes that why he have good rapport to all of us residing in this apartment. It's hard to find people like Garry who gives important to each and everyone of us regardless of what gender ,race or status in life you are,he just gives us good result and very happy. This. Apartment building is like a residence hotel with a gym, sauna and jacuzzi. They have also a bbq place on the second floor and a recreation room for bonding time with friends. The cleaners are also nice people. I recommend this place .

Living at Modera Belmont was an unsafe and stressful experience. Despite repeated requests for…read moredisability accommodations, management failed to provide meaningful support. Our unit and common areas were impacted by flooding, pests, biohazards, and security failures. We endured harassment, including hate speech, which we reported but management did not adequately address. Several incidents rose to the level of police reports, and our service animals and health were directly affected. Providers confirmed the need for accommodations, but management's response was minimal and inadequate. Ultimately, conditions became so unsafe that we had no choice but to seek alternative housing at our own expense. Tenants with disabilities deserve safe housing and fair treatment, and unfortunately, that was not our experience here. Updating to add: Before signing a lease with Mill Creek Residential (or any of its properties), I strongly recommend reviewing their track record on the Better Business Bureau (BBB). You can search for complaints submitted by tenants across multiple properties, including unresolved issues involving safety concerns, ignored maintenance, and failure to respond to disability accommodation requests. Make sure you see the full picture before signing anything.

I lived in the Modera Belmont building for about a year and it was an absolutely amazing experience…read moremostly in part to the wonderful management. The gals were so sweet and kind and extremely helpful with everything that I needed. Not only are they there for all of your needs. They also threw special community get togethers every month that helped us meet our neighbors and connect more with each other. It was really a nice experience. They do a stellar job and the company is lucky to have such amazing women running this building.

I have a pit bull, which probably already tells you most of what you need to know. I got her as a…read more9 month old puppy, and she immediately made short shrift of my entire, 25-year-old (pretty rotted) perimeter fence. Not a small job, and an emergency one, because she LOVED running around the neighbors' yards. Lucian and his Dad braved the elements on extremely short notice, and built an entire new fence (mostly in the rain) for a great price. They gave me lots of upgrades, like unknotted wood, and thicker footers, and were incredibly fast and efficient. Its beautiful. That should have been enough, but - no - then my about six months later my back neighbors got their own Bernadoodle puppy, and the two dogs decided they didn't want a fence, so my pitty figured out how to pound her head against the boards until they bowed, then get her jaws on the wood, and tear through it. Lucian agreed that metal roof panels attached to the back fence would probably work (either that or an electric cattle fence), so he and his son came back out with the panels, cut them to fit, and spent a day attaching them, which - it turns out - is not as easy as it sounds. Again, quick service and excellent value. This family business, NW Modern, is fantastic, and I highly recommend them. And yes - it appears the metal roof panels are working!

NW Modern replaced an 80 foot section of fence for us. We are extremely pleased with the results…read more The price was reasonable, work was completed quickly, and the quality of the work outstanding. This is a small, local family business and we highly recommend them!

We just moved in and absolutely love it. The place is quiet, which was a must for us, the noise…read morethat you can hear is basic apartment noise. I suggest if you like no noise at all do not live in any apartment building, or by noise machines. All the people that live here have been so nice and welcoming. Love that the courtesy patrol is here at night walking and sitting at the front. The building feels so secure and the residents abide by the rules and not let random people in. They keep the building clean and organized. The management office especially Dimitri and Heather have been so helpful with all my questions and concerns. So happy we stumbled upon this gem.

Stayed here in an apartment via AirBnB host. The staff and security were so great and so helpful…read more I lost my wallet and was convinced that it went missing at a club, but security found it and front staff returned it to me. They saved my vacation! Also, the whole building is beautiful and everything is super clean. I feel really privileged to have been able to stay here. Thank you so much!