I happened across this attraction while driving out to Waterloo. I didn't need to stay long and…read moredecided I'd visit on my way back home. It wasn't too hard to find off the highway. It was a summer weekday and although I figured it might have additional traffic with kids on school break, I could tell just by turning into the parking lot that it wasn't crowded. What I did find a little strange was the constant signage and website warnings to book tickets online and not on-site. I guess that might have been an issue in the past but it certainly wasn't a problem the day I visited. I paid my entrance fee and walked the short distance back to the conservatory area. There's really good signage to let you know what species you're seeing, and their habits. What I didn't think of was all the butterfly remains I'd see on the grounds...a little disconcerting at first but ok, what did I expect! The sanctuary is easily accessible. It's very warm and humid, but quiet with the hum of the waterfall. It was great that it was so quiet. There were maybe 2 dozen species of butterflies, and many species of trees and plants. At the back end of the conservatory, there's a counter with large, informative photos naming all the different butterflies and insects, and their distinctive characteristics. There were also pupa hanging, and staff to answer any questions. There were a couple of seating areas. After I had rounded the sanctuary a couple of times, I decided to sit on one of the rocks near the waterfall and enjoy the beautiful atmosphere. I then decided to check out the snack bar/cafe. The offerings included some lunch items and baked goods in addition to the usual beverage selections. One thing I encountered that is one of my pet peeves, is a place that charges full 13% HST on takeout food that's $4 or less. I brought it up to the staff and asked that they enlighten their management on how that works. This isn't some mom and pop corner store and they really should know better. Anyway the cafeteria is large and has plenty of seating space, plus a big patio area out in the back with acres of greenery to look at. There are also some swings and space for children to enjoy some fresh air outside. Last but not least, a visit to the gift shop is mandatory. They had tons and tons of preserved butterflies in frames. They also had a good selection of books and gift items. I liked that they were not the generic same old, same old you often see in other attractions' gift shops. I purchased a couple of things I will use as gifts in the future, and be happy that I won't have to worry they'll already have it or get it from someone else. I would love to revisit in future, and bring a friend with her young child. It's the absolute perfect place to spend a day or afternoon getting some light exercise, enjoying a slice of nature, and recharging your battery.

Absolutely love this place. Thousands of beautiful butterflies in the main rainforest type room,…read moretwo other bug rooms, plus a cafe. Got an annual membership with my family a couple of times now (you can use your admission fee towards the price).

Liz & Ada are the most amazing, talented and beautiful ladies!…read more They helped make my parents 60th birthday perfect, with their awesome balloon decor! They were on time. Kept very tidy, and offered to help out with anything else we need. Would recommend them to help plan and decorate any event you have! Hoping to have them help me plan my upcoming wedding!

From the owner: Our passion is your perfect event. Planning special moments from beginning to end. read more

Birthday party for 4 year old; kids were happy, laughing and super interactive…read more Rave reviews from kids attending; overall a massive hit.

We hired Big Smiles from my daughters 6th birthday party! The girls had a blast! A lot of laughs!read more