My family and I first tried TGP's spreads about 25 years ago, and we absolutely loved them. It had probably been 20 years since we last had their spreads, and recently we started craving them again. The problem was, none of us could remember the name of the company because it has been so long. We tried other brands over the years, but it wasn't the same as we found the taste very artificial. We searched for a while and finally found TGP. We saw that we could order through Amazon, so we ordered a few jars. Unfortunately, they arrived broken and leaking everywhere. To be VERY clear, this was NOT TGP's fault. The glass jars had been shipped in bags instead of boxes. We ordered a second time and the same thing happened again. Amazon wasn't helpful because it was a "non-returnable item" so we reached out to TGP through Amazon and I spoke to Chris. I explained what happened and told him how much our family genuinely loves their products and that we looked for them after many years because we wanted that nostalgic taste we remembered.
Chris immediately said the way BOTH packages arrived was unacceptable. Even though TGP wasn't responsible for Amazon's packaging, he still took accountability for our experience. He told us he would address it with Amazon so other customers wouldn't have the same issue and assured us that this was not how TGP wanted its customers treated. He told me he would make it right and asked for my address and we honestly thought he was just going to replace the jars we ordered. Then THIS showed up at our door. We were so shocked when these showed up to our door. Chris went above and beyond anything we expected, and we had NO idea TGP made so many products. But the best part was that the spread tasted exactly the same as when we all had it decades ago. That was the whole reason we went looking for TGP. We are all impressed that the company maintained that same quality and flavor after years passed. So many companies change recipes or cut corners over the years and you can tell that TGP didn't. Thank you, Chris and everyone at TGP, for taking accountability for something that wasn't even your fault, for going so far above and beyond for us, and for keeping the quality of your products the same after all these years. I 10000% recommend TGP. read more