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    The Glass Professionals

    4.7 (15 reviews)
    Open 8:00 am - 4:30 pm

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    8 years ago

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    Ask the Community - The Glass Professionals

    Review Highlights - The Glass Professionals

    In turn, I asked Bill, as the owner, to please re-quote the project of replacing several impact glass French doors.

    Mentioned in 3 reviews

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    Window Doctor Glass and Glazing Contractors

    Window Doctor Glass and Glazing Contractors

    3.0
    (4 reviews)

    I had The Window Doctor replace my outdated windows in my home yesterday…read more They did an outstanding job taking care of my home, they were clean and extremely professional in their work. They were not the cheapest in town but they were very competitive and worked with me to make the process affordable. I would recommend them to anyone I know . Extremely satisfied with the overall job.

    I would give Window Doctors zero stars if I could. I originally received an estimate from Window…read moreDoctors for approximately $7,090. I declined that work because I did not need all of the sliding glass doors addressed as I never open them. Instead, I specifically agreed to a $1,900 estimate for repairs to the tracks on the sliding glass doors I actually use and a couple of window openings. My intention was very clear: I wanted them to complete the $1,900 worth of work first, see the quality of their work, and then decide whether I wanted to move forward with any additional repairs. I had a signed estimate for $1,900. After the work was completed, I was shocked to receive a bill for the entire original $7,090 amount and was charged for it. I immediately disputed the charge with my credit card company because that was NOT the amount I authorized. What happened next was even more disturbing. During the dispute, Window Doctors produced an estimate for the full amount containing a forged/unauthorized electronic version of my signature, despite the fact that I had only agreed to the $1,900 scope of work. This is an extremely serious matter. A company should never represent that a customer authorized work or a price that the customer did not agree to. What makes this even more frustrating is that I treated the workers fairly and respectfully throughout the entire job and even gave them a generous $500 tip. I have no problem paying for work that I authorize. What I cannot accept is being charged thousands of dollars beyond the amount I agreed to and then having documentation presented during a dispute that contains a signature I did not authorize. My advice, Based on my experience, never let this company into your home.

    The Glass Professionals - windowsinstallation - Updated August 2026

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