We replaced all our windows and front door. We were very impressed with the process from beginning…read moreto end. From our first meeting with Pete on day one to the final meeting with Corey upon completion, our questions and concerns were always answered timely & professionally. The installation crew was very neat, polite & hard working. We are very pleased with our project and highly recommend Window and Door Design Center.

My neighbor had been very satisfied with Window and Door Design. Because of this and also because…read morethey are a local company, we contacted them for our hurricane window installation. The salesman met us at our home and offered several options. That's when the strangeness began. He never sent us an estimate. When I called the office I was promised a return call, which never came. I went to the showroom to try to speak with someone. He said that they were not sure if they could install windows in our lanai due to Palm Beach permit issues. I informed him that they had installed my neighbor's windows with no problem. He told me that he would get back to me shortly with the estimate. It never came. I called them about a week later and told him that several other companies have installed in our development. His reply was "Why don't you just call them." I was shocked. They strung us along for about 3 weeks. They passed on an over $40,000 job. Suffice to say, we went with another company which was simply terrific. Our windows are perfect and there was NO problem with Palm Beach County permits. I'm not sure how they stay in business.

This place stinks! Got my door, decent quality but the entire process otherwise was horrendous. As…read moresoon as I submitted payment I was forgotten about. Questions about the order? No chance I was given any answers. Another example of one of those companies that crushed during Covid they don't care. Buns

When you spend BIG $$$$ for a custom door, you expewct that the ccompany you purchase that door…read morefrom would stand behind their product. Custom Door Shop......hides behind a supposed warranty! "Yes the door is defective, we'll replace the one door, but not the glass, and you will have to get it stained to match the other" Is that a warranty? I think not.

Worked with their staff over the phone and email on a glass top for a dresser. The communication…read morewas timely, professional, and very friendly. Completed order online and glass was delivered a couple days earlier than expected by 2 young men that did an excellent job and had wonderful attitudes. Thank you very much and we will be looking to refer you to others.

We had a large mirror installed in our dining room. Mike and Stuart arrived on time , installed our…read moremirror with precision measurements and moved our chairs back and vacuumed any debris that may have fallen on floor when job was completed. The mirror is flawless. They are "glass professionals "

My experience with these guys is about the same as the the other 1 star review. Communication is…read morereally bad. Post install issues not addressed. Torn screen not fixed. Window track broken not fixed. Chris the owner and several employees were well aware of the situation. Another case of employee becoming owner and being completely overwhelmed. This review is nothing but a scratch in the surface of what happened end-to-end, but hopefully you all have read enough.

I had our 30 year old lanai windows replaced. Chris Woods, the owner, listened to what I wanted…read moreand showed me my options. The Impact Experts team was smart and professional. They took their time and did it right, cleaned up after each day. The quote for the job was competitive. I enjoyed working with the Impact Expert crew and loved the way the whole job turned out. 4/6/23 Jim K.

We took an antique glass table cover there December 2025. We were told it was a busy holiday season…read moreand they were busy. We waited, to hear from them-January, February. No call. Called in March. Was told, "Oh! We were waiting for YOU to call US! We don't know [what to do with] this top." Husband REITERATED we wanted the glass replaced. "Ok", they said (after it sitting there THREE months), " We need to special order it." THREE MONTHS LATER, after NO FOLLOW UP call (Like: "Hello, your order is ready"), husband went to the shop. Not only was the piece NOT completely finished, they told him they did not want to fix the molding. Told him to go to Home Depot to buy some nails to fix it. THEN!!!! PRESENTED HIM WITH A NON ITEMIZED BILL FOR $263.22!!!! NEVER would I recommend this company-under ANY circumstances.

I had The Window Doctor replace my outdated windows in my home yesterday…read more They did an outstanding job taking care of my home, they were clean and extremely professional in their work. They were not the cheapest in town but they were very competitive and worked with me to make the process affordable. I would recommend them to anyone I know . Extremely satisfied with the overall job.

This Company is great and their service is outstanding. I have had them install three screen…read moreenclosures for me in the past and I am looking for then to install my fourth one in a few weeks. I have moved to a few homes and now I have downsized to another home.

I love this company. Paul is great. Very patient, explains what's needed and prices are fair. I…read morehave had a front screen enclosure done, rescreening of back patio, back screen patio door added, hurricane shutter tune-ups, window springs replacements, and now sliding door roller ball replacements. There is a reason why I keep calling him for work. He's great!

I still waiting for for them to show up for a quote. They made an appointment over the phone 2…read moreweeks out and never showed up or answered there business phone when I called I called twice after they missed there appointment. Maybe they went on vacation. Never bother to let me know.​

Johnny is a first-rate, class-act contractor. Unlike SOOOOO many other companies, he actually…read morereturns calls and follows up with you - amazing, right!!!??? His crew replaced all the hardware and screens in our pool enclosure in 2 days and did a fantastic job. Johnny went above and beyond by carefully covering-up a lot of old holes in the aluminum frame (caused by the carelessness of the previous homeowner) with some nice white channel and angle brackets. We're very pleased with how the job came out. And the price? Much better than anyone else who kept up-selling us on every little thing. If you need a pool screen enclosure redone call this guy - you will be very happy!!!

Ron from Liberty Impact Windows and Doors sold me a Impact front door. I was very pleased with…read moreRon, who put no pressure on me and was competitive in price. The installation went very well and they not only did a good job, but repaired holes left by my original hurricane shutters. I did have to wait a while, but each door is custom made and they measured to the millimeter! The door came within the time I was told it would. A week or so later, my new door hardware arrived, and Justin and Darian came promptly and did a beautiful job installing it. They even vacuumed when finished. Very professional and pleasant. I feel confident to recommend them. Judi B.

I went to Liberty because I want ES Windows. They are the closest company to me that carries them…read moreand the ES window manufacturer gave me their name. They made 2 long visits to my house and I still have no hope of new windows and doors even though their initial visit was Feb 21, 2025. Communication problems galore and the company appears to be very chaotic. i want ES hurricane windows and doors but don't know what else I can do.