Great experience at this store. Boots I wanted were in stock and Eric held onto them for me…read more Amazing , friendly, helpful, knowledgeable customer service . Expert fitting with the custom inserts , too. Thank you Eric and Cate! You guys are the best!!

Do not do Buisness at this store! Poor service, incompetent staff, and a bunch of lies. With COVID…read moregoing on, they only want you to buy what's on there self. They will tell you production is down and might have to wait up to 5 months to get a pair of boots. After 3 months of wearing cold leaking boots to work because I've been told that there computers are down and they can't order boots through the factory, I called the factory store and got a pair of boots on order in less than 15 minutes. Red Wing prides itself in getting you, the hard working American, the boots you need, and this store does not live up to that tradition. I have been doing business with Red Wing for over 20 years. I highly suggest you take your Red Wing boot needs to a different location.

Great selection. Ended up getting two pairs of shoes in the clearance section for half off. Great…read morefront desk folks. She was very sweet and even endured my toddlers 20 questions. Highly recommend if in need of shoes.

I placed an order for in store pickup for one pair of combat boots. They did not have it in my size…read moreat my local store & I didn't want to wait for shipping, so the location that ended up having it in stock (wareham) was about 30 mins away, which was ok with me. When I went to pickup my order, after getting to my car, I noticed there was something on the side of the boot that couldn't be easily wiped/scraped off (glue?). I would've dealt with it if it was just that, but then I also noticed one of the rivets on the hooks that hold the laces onto the boot was missing, making that hook unusable. These were expensive boots, so I went back inside & showed the problem to the employee. The employee that helped me, Ruby, jumped right into action & went out back in search of a replacement pair. Unfortunately due to my size being a rare one (11) I knew the odds of there being another of that style in the same size were slim, & I was right. She did however have them in another color, which wasn't what I had initially wanted but I liked it enough that I found it an acceptable replacement. I thought for once maybe dealing with an issue in a retail store might go smoothly.... But, of course there had to be another hiccup. Ruby informed me that since they didn't have the shoes in the same color, they couldn't just exchange them. Due to their new system, she would have to refund me & I would have to do an in store purchase for the replacement shoes. The problem with that is, refunding to a credit card is not immediate & I didn't have enough to cover the purchase a second time (pay day is tomorrow... I had $18 in my account). Ruby kindly offered to hold the boots for me until tomoro, however I explained to her my frustration that I'd driven 30 mins to get here (plus 30 back) just to leave empty handed & that I probably wouldn't want to take another hour out of my day to return tomorrow for a pair of boots in a different color than I even wanted in the first place, all because of a mistake on their end. It's not my fault that the shoes were broken, it's not hers either, but someone should've checked to make sure the boots were in new condition before I picked them up. And it's also not my fault that their new system doesn't allow for exchanges with a different color of the same item, nor that I had to get a different color in the first place. Things weren't looking good, & I was aggravated for sure, because it seemed to me that I was going to be leaving boot-less, and this was all going to be a waste of time, gas & money. Ruby seemed frustrated with their new system as well, and that there wasn't a good solution for situations like this, and after hearing the details of my situation, she asked me to bear with her. 2 mins later as a receipt was being printed, she told me "you're all set. My drawer is going to be short, but u are right this wasn't ur fault & u shouldn't lose out like this on a technicality". THAT is customer service people. Ruby made me a happy customer today. She went out of her way to solve the problem with odds stacked against her to make sure I left a satisfied customer. Honestly, I work in customer service as well & I had to keep telling myself to be patient, it's not her fault, because while I felt the need to communicate how unfair I felt this situation was, I've also been dealing with rude customers all day long, & I didn't want to be that for her. She could've just told me I was S.O.L. but instead she went above & beyond to turn my experience around. Ruby is a hero, she has restored my faith in humanity... we should all be more like Ruby. Give that woman a raise! I am leaving a satisfied customer, with a new pair of boots & a smile on my face instead of a ruined evening of wasted time. I wish more people were like Ruby.

One of the best family owned and operated businesses in the SouthCoast! We've been shopping here…read morefor decades and can always count on the highest quality products, fair prices, and excellent customer service. They always go above and beyond to make sure you find what you need and are 100% happy. Thanks for being awesome Carter family!

My husband has been a regular customer for years and just made purchases yesterday. Today he…read morereturned to purchase sneakers and work boots and was walking thru an isle when another man verbally abused him for walking around his girlfriend. My husband was nowhere near touching her and was verbally abused and left the store immediately afraid for his safety. We put a call into the manager, a man named Kevin but our phone call was not returned therefore we will be letting our family and friends know this is not a safe place to shop. The employees in the store apologized but did nothing when this encounter occurred and only apologized when my husband exited the store. Downtown New Bedford is no longer a safe place to shop.

Where else but Marshalls can you find some nice Ben Sherman's shirts and shorts for about 1/3 or…read more1/2 of what you would pay at a "upscale department store"? I found lots of nice quality name brand fashion at this Marshalls and the prices were really good. The store is large with a nice selection in all departments (men's, women's, home decor, etc). If you are looking for some bargains, don't wait anymore and stop at your nearest Marshalls.

I tried to order a product from my home computer, but every time I searched for an item, it didn't…read morecome up. Now I have to visit the store in person.

I was just here and let me tell you they were so helpful my daughter got her blue dress she loved…read moreand fit her perfectly store was neatly organized and haven't been here in years! I will be back for sure so reasonably priced for sure. thank you again

One of my favorite boutiques hands down!! The employees are super nice and very helpful. Their…read moreprices are affordable and both the shoes and clothes are of good quality. Oh and they always have items that are trending...I will be going back soon because they always have new styles coming in frequently, and I can't wait!

I had some time to kill and I drove past this cute boutique. The owner paid for my parking first of…read moreall which made my day . I didn't have any quarters and she offered some to me . I saw so many cute things and the staff there were eager to set me up a room and give me feedback . I bought a bunch of stuff including a pair of shoes that are one of my favs right about now . I can't wait to go back ! PS: we did have one disagreement about a shirt she thought was a dress . I bought it but it is clearly a shirt and it looks fabulous !! (As a shirt !)

One of my favorite local shops for clothing, accessories, and gifts! There really few stores left…read morewhere service and styling are the cornerstones of the business, and calico is one of them. The store owner, manager and all employees are happy to help and are great at what they do. Their social media is fantastic and is how I always know what's in the shop and going on at the shop. They do special events on Saturdays that bring in the community and independent makers, which is amazing. I always leave Calico with a bag in hand!

This place is AMAZING!! I got my prom dress there last year and I went back again today! I got…read morehelped by I think her name was Carrie Anne, I don't completely remember. The service was amazing and so helpful! Everyone in the store is so kind and really cares to be there. They show joy in their jobs and show joy in helping you find your perfect dress. I definitely recommend if you want a store that feels like a safe space to shop!

I live in New Hampshire but am originally from New Bedford. My friends sister needed a dress for…read moreher daughter's wedding and was having a hard time finding something. We headed to Margaret's Boutique. I had purchased my own dress for my daughter's wedding there 2 years ago. The service was top notch and the selection is amazing. She found several dresses to choose from. This store will not disappoint in any way. Margaret and her staff offer customer service that you don't find any more. No need to look elsewhere for me. Donna, Diane, Norman and Lucie