I wholeheartedly wish that there was a North 40 outfitters store in my native Southern California…read more But as my younger brother says whenever we visit, this place could not exist like this in SoCal. It's sort of like if Lowe's, Home Depot, Bass Pro, Tractor Supply, your favorite fly fishing shop we're all rolled into one store, with only the best parts manifested in the aisles. And that's to say nothing of the saddlery, garden center, farm supply, and livestock sections, to name a few. The service here from every member of the staff borders on annoying, but in the most positive way... Everyone on the floor, asks you if you need assistance, but they don't pester you. One of them I've ever connected with is knowledgeable, and willing to go the extra mile to not only make the sale, but make you happy about it. On a recent trip, my son popped a hole in his waders-- not a great thing when you're standing waste deep in 30° alkaline water. The gentleman and the fly shop went out of his way to help us find a pair that fit him, and honored the clearance sale price to get him a $400 pair of waiters for under 70 bucks. More recently, the same kid a year older needed a pair of gloves to endure an unseasonable cold spell that had hit the area. One of the nice gals on the floor, explained that they were switching over to spring, but went out of her way to help him find an inexpensive pair of gloves to keep on fishing. Incredible selection, nothing locked up behind security glass like we have in Los Angeles County, and did I mention the cute little baby chicks of every variety? They don't travel on the airplane very well, but if I had a piece of land up there, I'd have chickens all over it because of this place. Hands-down, this is the best outfitter store I've ever visited, and that's saying something. We visit Mac once a year for Fishing, and no trip is complete without at least a few stops at North 40. We may not be frequent visitors, but we're customers for life.

The checkout experience is always horribly. Not enough staff, and those at the checkout are slow…read moreand spots much time chatting with those they know. Professionalism would be appreciated.

Wow! What a downer. I simply walked in to inquire places to…read morefish and what he said had never made me felt so guilty or shamed in my life! This guy clearly despises anyone who fishes or anyone who is in the sport. I got a long lecture on how horrible the fishing conditions are, and felt that if I would be entertaining any fishing opportunities, I would be doing the fishing industry, a huge disservice. He was appalled that I walked into the store to purchase fishing tackle! I inquired about where to fish and felt obligated to buy something which only made matters worse! Not all fisherman are out there to "kill fish" as he suggested but to get out in nature and enjoy God's beautiful creation. I would never recommend going into the shop. The prices are high, the owner is a complete douche bag and if you want to feel like a complete tool for wanting to fish, this is your place. If I could give negative stars I would.

Have you seen the "Soup Nazi" episode of Seinfeld? The owner will give you that same treatment in…read morethis dump. If I said this is was the worst treatment I've ever encountered in a store, I'd be underestimating how terrible the owner treats customers. To be humane about it, we wondered if he might have a mental condition that compels him to be rude. Typical, inadequate selection of overpriced items. You'd only come here in the most desperate of circumstances. By that I mean after you've asked every one else if they would loan or sell you what you may need. Please do yourself a favor - avoid.

The owners are very kind and helpful. If you have kids, if…read moreyou are an adult, whatever age, this is the place to go!!! The best quality for rentals. The items are practically new and much better quality than other locations They know how to work with kids and they are very knowledgeable. You can tell the owners take good care of their equipments. Great selection winter items and shoes. We bought 2 set of brand new Rossignol cross country skis sets and boots from this store after trying out the brand new skis via rental service over a weekend. We've been very happy with our sets. The price is fair and you are supporting a LOCAL business! We've yet to meet an owner of an outdoor sport store so nice and kind. Our favorite store in Mazama and would always go back to support this business

Wanted a sticker and they definitely had them! And so much more, definitely a great store to get…read moreall your hiking needs and we were just driving the Cascade loop and found all kinds of goodies and the woman and gentleman working were so friendly and informative, we weren't hiking but I heard them giving all kinds of great info and tips to others in the store! So glad we stopped here.

Do you ever walk into a shop and think, hmmm, maybe I *should* start long distance backpacking…read moreagain! Well, that's the feeling I got when I visited Winthrop Mountain Sports during the recent Winthrop Quilt Roundup. I had never visited before, but it was a stop on the event passport so I popped in. Wow, what a GREAT place! First of all, they have way more than backpacking equipment. From stylish outdoorsy clothes to all sorts of hats, gloves, shoes, water bottles, and other must-have PNW-esque accessories, I could easily have outfitted myself for everything from a day hike up the Methow to an expedition down the PCT. They are also dog-friendly, allowing my friend's dog to wander the store with us (and even sneaking him a treat from behind the counter). Even if you're not outdoorsy, there's something you need in this shop. I ended up buying some road trip snacks for the journey home.

I am new to trail running in the valley and needed some trail running shoes.the owners , Erik and…read moreMarine , were very knowledgeable about the different brands and what would work best for my needs. I ended up with an air of HOKA running shoes and am extremely happy with my purchase and the great customer service I received!

Egads!! I have a serious problem, this shop is pure catnip to us! The place is so well curated and…read morehas everything we ever need and way more than we ever could lol. Just picked up a fantastic new mountain bike today and as usual they were able to help me figure out exactly what I needed (yes, a MTB is a need, not a "want" ) fantastic customer service, excellent mechanics, great all-around support both before and after purchases! Just took this new Norco out for its first ride and I couldn't be more stoked for summer 2024!

This retailer understands customer service! I took my bike in for service on a Sunday, yes a bike…read moreshop open on Sunday, they were super helpful. Called later that afternoon with an update, and again on Tuesday with another update. Called Wednesday and explained what was done to fix the problem! Bing, bang, boom, I'm riding Thursday and everything is perfect! If I could give more stars I would!

My wife and I are staying in Winthrop for a couple nights. Great little spot for snacks and…read morebeverages close to the town. The prices at the store for multiple six packs were cheaper than in Seattle! Nice lady working the front counter.

During the city wide power outage there were no worries if you were near this store, there was…read moreplenty of power - he was standing behind the cash register. Rude, power hungry little guy would have dimmed the lights if there were any on! We arrived in Winthrop shortly after the power in the entire valley went out due to the fires. Pardners had their generator up and running first so everybody was there getting ice, gas and necessities. Little did we know the grocery store would open or we never would have shopped here. The prices are absolutely outrageous and I know the little power hungry guy at the register was chuckling inside the whole time. He was rude to every customer in the store, wouldn't answer questions, said no a lot and was just generally horrible. Being visitors, we were in a bit of a panic, not quite knowing what to do. We had driven 8 hours to get that far and the thought of turning around didn't sit well with all of our tired bodies so we figured we'd get some food and hunker down for the night. Sandwiches would suit us just fine... hey, no bread... frozen sandwich rolls would be great once they thawed. (Remember, the entire valley is without power for an estimated two weeks at this point.) Power Boy refused to sell us the rolls stating they needed them for the steamed hot dogs. PERFECT! We'll take 8 of those steamed hot dogs then... no can do, generator doesn't operate the steamer... then we'll just take the rolls... no can do, they're mine and you can't have them! I was absolutely appalled at his attitude during the crisis of HIS town. He didn't want to help in the least, just wanted to ring up those sales. We walked out wondering what to do, what to do, what to eat (not what to drink, he sold us plenty of cold beer) only to discover the grocery store had opened! Wish we could have taken all our purchases back to Pardners... We visit Winthrop a couple times a year and have never shopped at Pardners and needless to say, we will never shop there again. Heck, it's a Texaco... may not ever use Texaco again... careful big corporations, these little town hicks wearing your logo and representing your company can give you a bad reputation. Note: I typically don't rant or rate low because of one employee or interaction and this one is no different. Every worker in there (3 men) was rude, disrespectful and "angry" with the customers. Maybe some training on disaster preparedness is in order...

Ximena helped me buy my first Hokas! She was super friendly and personable. she is a great addition…read moreto your staff. I have purchased shoes here every August on vacation! Great store and staff!

My family and I recently visited this store and were impressed with the quality of merchandise and…read morehiger-end brands they sell: Patagonia, North Face, Columbia... all the big names. It's not a huge store, but they have all the basics and then some. The prices for clothing are somewhat high, but I suppose when dealing with designer sports brands and high-end clothing, it's to be expected. I liked how they had a sales rack in the back. It was small, but there were some good deals to be had. The woman who works here greeted us when we came in and was pleasant. The store was clean and easy to navigate. I'd definately check them out if you're in the market for nice work-out/running gear, clothing or accessories.