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    The Gold Guy

    4.6 (12 reviews)
    ModerateGold Buyers
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    Ask the Community - The Gold Guy

    Review Highlights - The Gold Guy

    And I was given a far better offer than a pawn shop.

    Mentioned in 3 reviews

    Read more highlights

    Tempe Pawn and Gold - Just proof I was actually in their store.

    Tempe Pawn and Gold

    3.6(54 reviews)
    0.9 mi
    $

    Very small my child couldn't get around in his walker. The place had Nike shoes, cameras, and…read morereally nice jewelry. Too bad I couldn't look around there was 5 people in there and I couldn't move or see much or concentrate.

    I came in for a short loan on an item I had previously taken a loan out before here several years…read moreago, and for some reason this time around, they initially tried to lowball me on the amount saying they couldn't do it for that amount, I advised them they have actually done it for this same amount request in the past. After some back and forth they ask me if I had dropped the item..The item has an intentional "cracked mirror" design and is actually quite rare. After some back and forth and the realization of this fact, they agree to loan me same amount as before. When they give me paperwork to sign, I see finance charge is +93.00 dollars! I advise I will only need loan for 3 days and am told if I bring it back in this timeframe it will then "only" be 60.00. I found this to be outrageous, but agreed to it anyhow in order to tide me over until I was to receive the funds I was expecting in a few days. I come in a day EARLIER than expected and am now told the payoff amount is even higher than what I agreed to. I ask the female employee who shows up as Employee "LLG" on my receipt (could this be the infamous and well noted "rude employee" "Linda" as I see others have complained about in previous reviews across numerous social media including HERE?) I ask her WHY is this higher than anticipated? I had came back EARLY and was told interest is daily so it should have been even LESS as far as I understood, definitely not MORE. She gets all huffy with me and flicks her fingers on her computer screen showing me her screen that shows an input field of "SET UP FEE" 3.00 and an additional "ONE TIME FEE" of 5.00 (for WHAT?) I tell her I didn't sign and agree to her computer screen, I signed and agreed to what was on my ticket and to please show me WHERE on my ticket/contract are these mysterious (and UNDISCLOSED) "fees"? She gets all ruffled because how dare I question her as to where my money is going, sighs and calls someone named "Mike" whom then agrees for her to "waive" this undisclosed BS fee I never even signed off on, nor agreed to in the first place! I'm the type of person who wants every last cent accounted for. If I am paying for something I need to know WHY and WHAT it's for if there is ANY discrepancy whatsoever. I had just taken out the EXACT amount from my ATM to pay back this debt, even EARLIER than I had to, was hot, tired, and in ZERO mood for any shenanigans, surprises, or especially.. ATTITUDE. Rather than patiently explain to me and attempt to de-escalate, she was instead, cold, unfriendly, and combative and I didn't appreciate it. That's NOT the way to treat a customer nor the community you serve. I had EVERY RIGHT to question these undisclosed charges (which plenty of others have complained about all over social media) and EVERY RIGHT to be annoyed by all of this. The last thing I even said to her on my way out the door was "Thank You" to which she just glared.

    Photos
    Tempe Pawn and Gold - LIES, ON TOP OF LIES, ON TOP OF LIES!!!

    LIES, ON TOP OF LIES, ON TOP OF LIES!!!

    Tempe Pawn and Gold - Tempe pawn and gold has a great selection electronics like I-Pads and lap tops.

    Tempe pawn and gold has a great selection electronics like I-Pads and lap tops.

    Tempe Pawn and Gold - Stunning OMEGA 1950's 14kt solid watch for sale at Tempe Pawn and Gold

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    Stunning OMEGA 1950's 14kt solid watch for sale at Tempe Pawn and Gold

    Precious Elements Jewelry & Coin - Custom made white gold ring using our clients gemstones from a previous old piece.

    Precious Elements Jewelry & Coin

    4.7(53 reviews)
    11.7 mi

    This store was great. Took in my Timex watch for a new battery. No hassle. No complaining that I…read moreneed a new watch. Just made small talk while I waited. 3 minutes and 13 seconds later, BAM. She was ticking once again! Now for the bill. A whopping 10 bucks! That's it. Wow. Amazing. Totally worth it. I will definitely go again. Thanks!

    My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

    Photos
    Precious Elements Jewelry & Coin - Heirloom diamond ring

    Heirloom diamond ring

    Precious Elements Jewelry & Coin - Custom made 24 karat Gold Ring done right!

    Custom made 24 karat Gold Ring done right!

    Precious Elements Jewelry & Coin - Vintage platinum and diamond setting with sapphire

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    Vintage platinum and diamond setting with sapphire

    The Gold Guy - goldbuyers - Updated May 2026

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