I stopped by to sell off a few of my High End Breitling watches. I was introduced to David Nelson who was very personable and friendly. We chatted for a while and talked about his business. He told me he gives every watch he purchases and full and complete service. He made a very good offer which I accepted. Check them out.... read more

We had a great experience both buying and selling from Nelson Estate Jewelers. Randy is the gentleman we worked with and he is very knowledgeable about the market and the products they have in house. He was patient with all of our questions and I left knowing way more than when I went in. We fell in love with a Neil Lane ring while shopping for something completely different and ended up getting it. When I compared it to prices at jewelry stores, jewelers outlets and even eBay, their price was between $500-2000 less. By far the best price and quality. They have a wide variety of new and vintage pieces. Don't hesitate to shop here! read more

I love this jewelry store. They have a ton of gorgeous jewelry. Prices are great. The staff is so friendly. I highly recommend this jewelry store. My favorite!!! read more

I love this place... excellent customer service and fair pricing... I've had several rings sized and had a custom wedding band designed by Dave...It is stunning...! I highly recommend this business for all your jewelry needs read more

Nelson Estate Jewelers - Jewelry Repair Near Me - Mesa, Arizona

The sales person. In their old location the sale person was helpful but not pushy. The former person was so helpful in designing two necklaces. They are beautiful read more

Dave and Aubrey have been absolutely great with our design and creation of a great piece. I met Dave some time ago though a mutual friend. Once they open up their own place I stopped by when I had a need for a very custom piece for my engagement. I took a ton of things that we liked for a many pieces and walked in with all of them and worked with Dave and Aubrey to make the perfect rings. The rings turned out amazing. I can't speak enough about their customer service! Dave worked with me every step of the way. Explained everything, told me his honest opinions and listen to my concerns. The end result was Magical! Now it's time I get back in there to design my own ring! If you're looking for a jeweler that will listen and help you with your "outside" the box design or even the more basic things. These guys are the place to go. read more

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Trustworthy, informative and super friendly. I took a 100 year old ring to be resized and they far exceeded my expectations. The jeweler antiqued it and made it look brand new and accentuated the cool antique details. I had such a great experience I brought another piece back to be repaired and a diamond replaced. Again, amazing experience. Really appreciated everyone I talked to and the amazing job they did! *Excuse the awkward hand photos it's actually hard to take pictures of jewelry * read more

Nelson Estate Jewelers - Antique resized ring - Jewelry Repair Near Me - Mesa, Arizona

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Great company very customer service focused. We had an excellent experience purchasing our engagement ring after having an awful experience with Brilliant Earth. We are very impressed and absolutely love our ring! read more

Nelson Estate Jewelers - Rose gold engagement ring, halo setting and peekaboo Diamond under halo - Jewelry Repair Near Me - Mesa, Arizona

All I can say is amazing! Came here from a good referral to make a custom engagement ring. Brought in the concept and they gave great advice on what to do. Also their diamond selection is way better than anywhere else we went. Their pricing was so reasonable it felt almost too good. If you want a great custom jeweler that is honest and cares for their customers you must go here. read more

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Brought my engagement ring in for a cleaning and they did an amazing job! It was complimentary even though I didn't purchase the ring here, which I greatly appreciated. Customer service was great and I'll definitely be back, so glad to have them close by! read more

Nelson Estate Jewelers - Before/after of ring cleaning - Jewelry Repair Near Me - Mesa, Arizona

I loved this place they are so nice ! We loved visiting and want to buy a ring from them.

I selected Nelson Estate Jewelers after researching and reading a lot of great reviews online. On 2/18/23, I took 5 rings and 2 bracelets in to get them resized and fixed. We discussed how we would resize my wedding ring from 4.75 to a 3.5, since it had diamond channels and it could cause a problem going that small. Dave, the owner, said he could try it, but he wouldn't be responsible if something happened to the diamonds. I didn't want to take that chance, so Dave suggested putting in a half gold band along the bottom of the ring with a smooth finish, which sounded great. This would prevent any issues with the diamonds. Three of my other rings were going to be resized from a 5 to a 4 and the other ring from a 7 to a 6.5. The two bracelets were also going to be resized from a 7 to a 6 once they were fixed. I traded in about a dozen pieces of jewelry (rings, bracelets, necklaces, charms, etc.) for $870, which would almost cover the cost of having the work done. I still had to pay $50 after it was said and done. Yikes! He did replace some watch batteries for me and said it was no charge, which I appreciated. I was excited to get the work done and was told it would take 2 weeks. After two weeks, I checked to see if they were almost done. I spoke with Aubrey, Dave's wife, and was told they haven't even started yet. She said they are really busy and it would take another 1-2 weeks! I was not happy! She also made a comment about my wedding ring being more complicated because of the channels. Why? Dave told me it would be no problem to add the half gold band to the bottom. This option doesn't affect the diamonds. It was like they forgot what we discussed, since it wasn't written on my receipt. I texted Dave and wanted to ensure my wedding ring was going to be done right and that I wasn't happy with the time frame they gave me. I could have worn my wedding ring for the last two weeks if I had known. Dave called me and was justifying how busy they were and that he never said two weeks. I didn't care for the excuses and told him he should have just told me it was go take longer than expected from the start. He said he would try to get everything done for me by Tuesday even though he would be working on his day off. On Tuesday, I picked up my jewelry and tried on all the pieces. Everything looked beautiful, but I had a hard time getting a couple of my size 4 rings on and thought my fingers were swollen. My wedding band was not what I was expecting either. Instead of a half gold band going along the bottom (as discussed), he soldered on a gold pad to the bottom center of the ring that acted as a bump. I was disappointed, but I let it go since it fit. I tried my rings on for a couple of days and still couldn't get two of them on. I finally checked the rings with my ring sizing tool and sure enough one of them was a 3.5 and not a 4! Another ring was 6.75 and not a 6.5, but since I could wear it, I let it go. One ring didn't fit because it was flatter on top, which prevented it from going past my knuckle. I was disappointed that I had to take two of them back in, since I couldn't wear them. They also let me believe my fingers were swollen instead of checking the rings sizes when I was there, which could have saved me an extra trip. When I dropped the rings off on 3/11/23, Aubrey said she thinks Dave just assumed the 3.5 ring was the wedding ring size even though it was on the receipt to size it to a 4. They never said sorry or took ownership of their mistake. She said it would take 2 weeks, because they are really busy! It was their mistake and I was still at the back of the line. On 3/31/23, I messaged them that it's been 3 weeks and I still haven't heard anything about my rings. A few hours later, Dave texted the rings were done a week ago and that they left a voicemail! Are you kidding me? I said "Well, you didn't leave me a voicemail or I would have picked them up a week ago!" He said he was going by the note. Even if they did call, which they didn't, they were only attempting to reach me once??? I am so mad and so disappointed that I went to them. Plus, I feel they were overpriced for what I got. I paid $920 (trade in value and cost) to have 5 rings and two bracelets fixed/resized and 3 out of 5 rings were not done correctly or as discussed. I am not sure why my review is the only negative one. Maybe it's because I had a lot more jewelry to fix and resize than most people. My advice to the jewelry store is to do what you say you will do (i.e., wedding ring), check the sizing of the rings once you complete the work and with your customers, under promise and over deliver and don't make excuses for wrong time frames and ring sizing mistakes. When you make a mistake say you are sorry and put your customer first. Sadly, I won't be returning to this store. If I want to have my 6.75 ring resized to 6.5 or my wedding ring done the way I wanted it done in the future, I will have to pay someone else to do it right. read more

Nelson Estate Jewelers - Wedding ring with gold pad that should have been a half band evenly across the bottom! - Jewelry Repair Near Me - Mesa, Arizona

Nelson Estate Jewelers are the best in the business. From selling older, unworn pieces to resizing to creating new beauties, they are amazing. I've brought them several pieces that need resizing or repairs, which they did beautifully. I also brought them some older pieces to use to create something new, which was an incredible process. They walked me through each step with love and care as it was an incredibly sentimental piece being made. The piece turned out absolutely stunning and they were so reasonably priced for such a project. I recommend them for absolutely everything jewelry related and will be a customer for years to come! read more

Nelson Estate Jewelers - Jewelry Repair Near Me - Mesa, Arizona

Great prices, always really nice and informative on everything! Definitely a go to spot for anything I need done or want for jewelry.

Nelson Estate Jewelers is the small town jeweler you should support! David, who does the actual creating and jewlery work is so talented and everyone in the shop (especially his wife Aubrey ) are so knowledgeable and make you feel so so special with the hands on, one-on-one care they give their customers. Not to mention they have a lot of vintage and one-of-a-kind pieces that are just perfect for the people in your life. My Fiancée and I bought our weddings rings and wedding bands from them and they are actually creating and specializing the wedding bands for us. If you want to treat yourself or someone special in your life, you need to check them out. You will not be disappointed! read more

Within a few minutes of sitting down I knew this is where I'd buy my engagement ring. Immediately got the warm and fuzzy speaking with the owners. Genuine, knowledgeable, friendly - everything. They made me an engagement ring that absolutely knocked it out of the park. My fiance gets "wow" reactions and comments EVERYWHERE we go. Seriously love this place, can't wait to get our bands there. read more

Nelson Estate Jewelers - Jewelry Repair Near Me - Mesa, Arizona

Nelson Estate Jewelers are an outstanding business, with quick response time and excellent customer service! Locally owned and operated, very friendly and courteous. We required a modest repair to a bracelet and they did an fantastic job, and at a extremely reasonable price. Would highly recommend for all your jewelry needs. They also display a beautiful array of unique pieces, if you're looking for something special. Thank you NEJ!!! read more

Really friendly place and very knowledgeable on gems and jewelry. Excellent place to check out.

Five stars all the way around! No doubt about it! Dave and Aubrey have the best Estate Jewelers Shop I've ever been in! Hands down. This ring was a gift from my daughter about 15 years ago. Over time, it became too small (not sure how THAT happened ) and no matter how I tried I couldn't remove it. Dave very gently, not to mention quickly removed it from my finger, sized it, added a new (larger) diamond since I lost the original years ago and strengthened the structure of the ring. I am thrilled beyond belief with the work he did at a very reasonable price. I absolutely LOVE it!! You will not be disappointed by visiting this shop. They are professional, kind and amazing people. You will love their store! Give 'me a try! read more

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Customer service is outstanding. David and his wife were very attentive. David is the jeweler and he listened to what we were looking for and within our budget. He never attempted to just make a sell but to make this girl and therefore this couple very happy. The day of proposal was a surprise and my fiancé kneeled and opened the box I couldn't believe how perfect it was, a marquise solitaire standing beautiful by its own. Took pictures of it and the package it came. read more

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I was shopping around for engagement rings and stopped in on a whim. The shop has a great selection of rings, watches, and other really interesting pieces of jewelry. David and Aubrey were really helpful in letting me see various different stones and rings to help me build a better idea of the type ring I wanted. They were very knowledgable and gave me great advice. I would highly recommend them to anyone. read more

I have had them fix old broken jewelry (that I have been told was unfixable), remake stones into earrings, resize rings , make 1 wide band from 3 small bands, replace missing old fashion cut diamonds in a ring, and much more. If you have pieces to sell or repair or need new....go here. I Love the people as much as my new rings. read more

Needed a quick no-frills watch battery replacement and this was a perfect place for it. No hassle, super quick (minutes), amazing value and great service by both front staff and watch repair tech. Believe proceeds go toward some benefit/charity too read more

I needed a ring sized quickly. Nelson Estate Jewelers took care of it in less than 24 hours. It looks great. And they were so nice. I would definitely go back. read more

This is a family business run by a husband and wife team (David and Aubrey are their names) who are some of the nicest people you'll ever meet. You can tell they genuinely care about their customers and will go out of their way to provide outstanding service and value. My fiance and I stopped in a couple months ago to look for a wedding band for him, have my diamond cleaned, and to have the pin that holds the leather band on a watch repaired. David replaced the watch pin in about 5 seconds and wouldn't even charge us for it!! I know it's not an expensive part but still, wow! They will also clean your jewelry for free while you wait. My ring was in desparate need of a cleaning and has never looked so good. They welcomed me to come back to have it cleaned again anytime. They directed us to their website for a much larger selection of new men's bands for my fiance and it was easy to find exactly what he wanted at a very fair price. I had a few questions during the process and also wanted to surprise my guy with engraving, and Aubrey always picked up their phone quickly or called me back promptly if I left a message, as well as calling with updates once I placed the order on the ETA for delivery and again to let me know when it was ready to be picked up. I couldn't be happier with the service I received here and my husband loves his ring. They really want to make their customers happy. If you have any jewelry needs or questions, I highly recommend Nelson Estate Jewlers. read more

I took in my wedding ring to place my main diamond back in my ring. They redid the placement of the stone to protect it from getting damaged. I am so greatly appreciative of the Nelsons. His wife & him both are great, the way they took their time to explain different options for setting the diamond, their attention to detail and just being absolutely fabulous people to speak to. Thank you so much for getting my ring back to me looking even better than when it was purchased. I will hopefully be in soon for that upgrade. read more

This is a great Jeweler! They are trustworthy and high quality. My husband and I have both had rings fixed here and custom pieces made. Highly recommend them! read more

Great selection and great customer service. Interesting estate pieces as well as original jewelry.

I prefer to give my business to small proprietors who are as passionate about what they do as I am about my own work and hobbies. David and Aubrey are such business owners. Their shop is simple, yet elegant, and the items on display for sale are beautiful. Honestly, I didn't look too close, because I was so impressed by what I saw I didn't want to be tempted, lol!! However, I am definitely going back the next time I want something for my Girlfriend. The reason I went to Nelson's was for a ring resizing, which I received a very reasonable quote from Nelson's through Yelp. I also brought along a couple watches I needed help with. David was very helpful. Not only did I get the ring resized and engraved without any issues, David was able to help open a watch case for me AND also get a link screw replaced on one of my favorite watches. The cost of everything was extremely reasonable. I will definitely return to Nelson's for any future jewelry or watch needs before anyone else in the Valley. I highly recommend them!!!!! Thank you David and Aubrey, you have earned a customer for life! read more

We had a great experience buying my engagement ring here. Dave and Aubrey were so helpful and patient. They explained the pros and cons of using a peach colored gemstone as the center stone. I was disappointed to hear the 'cons', but was assured that whatever I wanted could be made. The disappointment didn't last long. Dave brought out a ring with a champagne colored diamond center stone in a pave halo setting that he thought I might like. I knew I wanted it the minute I tried it on. The setting is simple but the stone is different and adds contrast, which is what I liked in the gemstone rings. I am so glad we went to Nelson Estate Jewelers first because I may have ended up with something less durable, which may not have held up to everyday wear and tear. Plus the diamond sparkles like crazy! It's stunning. The picture doesn't do it justice, but I wanted to post it for others to see Dave's work. It's been a couple weeks and I'm still absolutely in love with my ring. Not only is it pretty but it's actually very comfortable. I've gotten lots of compliments and one of my friends commented that "it's totally YOU". I agree. I'm looking forward to going back to Nelson Estate Jewelers to pick out my wedding band or have something custom made ;-) read more

Nelson Estate Jewelers - Champagne/light fancy brown diamond center stone with pave halo engagement ring. - Jewelry Repair Near Me - Mesa, Arizona

Great service !!! I recommend Nelson jewelers! Same day service! Where to go ???? Nelson Jewelers that's who! Thank you again!!! read more

I am extremely picky about my jewelry and have bought nearly all of it in New York. For obvious reasons, I am not traveling to NYC (COVID) so I started searching for a jeweler to repair the prongs on my engagement ring. Dave was very attentive and suggested a couple of ways that the piece could be fixed. I picked it up yesterday and I am THRILLED! The prices were reasonable, the workmanship outstanding, and I would never hesitate to recommend Nelson Estate Jewelers. I may never have to go back to NYC again! Thank you, thank you, THANK YOU, Dave Nelson! read more

I had read this jewelers name in the Nextdoor Chats. My mother had passed and left me all her jewelry and my Brother and I thought his wife would be thrilled with a new wedding set!!( they had nothing when they married 48 yrs ago) So my brother picked a Halo setting he liked and my son and I walked in the jewelers to discuss cost etc.. 2 trips later and everything was finished and the set was sent to my brother yesterday! My sister in law will Be ecstatic come Christmas Day!! I thank the nextdoor group for honest info.. David and Aubrey are excellent business people and the community is more blessed because they are in it!! Excellent cost excellent result I will be a customer for life. V Hughes Chandler Update:: Christmas was a great success with the wedding set you made. My sister in law was so Pleased with what you made. ( So much so she does want to have the set sodered but is not quite ready to remove off her finger for any length of time) She says she has never seen ( or owned) such a beautiful ring set. Thank you guys so much for what you made for my sister in law read more

Needed to have my setting on my engagement ring repaired and after reading the good reviews on Nelson decided to stop in and after visiting with the staff and owner decided to entrust my wedding set to their care. Picked it up a week or so later and it was perfectly done along with a professional cleaning and polishing. It was beautiful and looked brand new. My husband was with me and when he discussed his previous military service a generous military discount was offered. Definitely recommend this establishment. Great work and a very friendly helpful staff! read more

I came in for a battery replacement and the service was great! I felt super comfortable and they took well care of me. I will recommend my family and friends to come here! read more

Omg ! This place is amazing, everyone's so kind and very helpful. I got my ring soldered and it came out perfect. I couldn't be more than pleased thank you so much Nelson estate jewelers; You guys are amazing !!!!!!! read more

I had Dave and Aubrey Nelson custom make me a beautiful mother's ring. It turned out more beautiful than I expected. They do great custom designs and high quality repairs at a great price! I highly recommend them to anybody who wants to buy, sell or create jewelry! Julie their jeweler is so friendly and does amazing work! read more

Extremely nice, family owned jewelry shop that went above and beyond in the repair of my wife's engagement/wedding band. Prices were fair as well. Highly recommend for repair or shopping. read more

Nelson Estate Jewelers - Jewelry Repair Near Me - Mesa, Arizona

I am the most indecisive person and my partner brought me into Nelson's to upgrade my ring for our anniversary. I loved the attention to detail and Aubrey was so patient with me and knowledgeable. They had an amazing selection of affordable bridal rings and I am so excited because we ended up going with a custom setting. You can't beat the service and options. So much better than the cookie cutter shops around the Valley and especially in Mesa.Thank you!! read more

I always prefer to give my business to local merchants. The four most important things guiding my choices are SELECTION, QUALITY, VALUE, and SERVICE. That's why when it comes to fine jewelry--whether buying or selling--my dealer of choice is NELSON ESTATE JEWELRY in Mesa, AZ (2051 S Dobson Rd, Suite 10, Mesa, AZ 85202-6480; phone: 480-459-9867). They consistently come through for me and other customers I know, which is likely why they have been honored with the top award from the Better Business Bureau of Arizona and Southern California. read more