The owner is so rude! I asked how much would it be to attach a small charm to a bracelet. He quotes…read moreme $39 which I politely say no thank you. He rips up the receipt and walks away. I have had many pieces of jewelry repaired here and have referred my friends! But no more I'll take my business to someone who has better prices and customer service

Excellent jeweler for repairs. Very fair pricing. Done out in the open. It's by Macy's on the…read morefirst floor.

Amazing and so helpful when you need jewelry repairs! Love…read morethis place! Beautiful jewelry too!

They made a very cool looking bracelet from beads I provided. Excellent design and craftsmanship…read more I'll definitely return for more

Great service. Good value. We need to Support your local…read morejewellers. They just moved down the Boulevard to the little shopping Center at Skyline Drive where Tabu Shabu is. Best of luck in hour new digs. We will follow and see you there.

Fantastic experience working with Jennifer to design a new wedding ring! She is so knowledgeable…read moreand easy to work with. The design was great and came out more beautiful than I could have ever imagined!

They fixed three of my rings at a very reasonable price and they also bought my Gold at a good…read moreprice. All overnight! They're sweet and make you feel comfortable a very easy place to fix an exchange jewelry. Not intimidating at all. My 14 year old ring looked so good I was shocked!

Very helpful! Needed some servicing on my Wilbur watch... took care of me quickly and perfect!…read more Thanks again

I had my engagement ring and wedding band made into one custom ring. I liked it so much that my…read morehusband ordered me a custom wedding band to match! They even made it in time for our 25th wedding anniversary! Everyone was so amazing to work with and I couldn't be happier with the result! Thank you Krista and Joan!

Excellent jewelry store. Wonderful, honest, and knowledgable people. Janet was amazing and very…read morepolite. Great place to buy, sell, or get an honest, accurate appraisal. Best rates in town, as well!

I went into the Gold Store in Thousand Oaks yesterday because I had to sell something. It was a…read morevery difficult, even painful thing to do, but the staff was very kind, patient, and sensitive to my situation. I very much appreciated the good service and the sensitivity they showed. The owner went out of his way to give me as much as he could for the jewelry I had to sell, and was even concerned about my situation and asked me questions about it. (which was very kind of him.) I had no intention of discussing my situation. I was just going to sell what I needed to sell and go, but it just came out, and again they were all very helpful and kind about it. I grew up in the area, and myself, my wife, and other family members have done business with this store for decades one way or another. They are reputable and do their best to serve the community and I appreciate that. So once again, I say thank you to the staff. May the Lord bless you and keep you, may the Lord make his face shine upon you and be gracious to you. May the Lord lift up his countenance upon you and give you peace. Nothing missing, nothing broken. Thanks again.

Best shop in town run by reputable competent professionals. Competitive pricing and no hard sell.read more

I cannot recommend Joe and everyone at McClave Jewelers enough!…read more I recently got engaged and inherited my fiancé's late mother's engagement ring, which Joe originally handcrafted back in 1992. When I brought it in to have it cleaned, he took one look at it and immediately recognized it. It was such a special moment and made me realize just how much history this little ring carries. I originally popped in for what I thought would be a quick cleaning. I also wanted to ask about removing a sentimental ring that had been stuck on my left hand for over 10 years and get some ideas for my grandmother's engagement ring, which had been sitting in a jewelry box for decades. Joe was so incredibly kind, patient, and genuinely excited to help. He carefully cut off my stuck ring, gave me a very reasonable quote to repair it, and then spent so much time talking through ideas for my grandmother's ring. We bounced around different designs until we landed on the most beautiful custom wedding band! I never could have imagined that a ring sitting untouched for all these years could become something so gorgeous. The best part? Just 10 days later, Joe called to say everything was ready. We picked up my rings today, and I honestly don't even have the words. My sentimental ring looks absolutely brand new, and my custom wedding band completely exceeded every expectation I had. The craftsmanship is just incredible. It looks like it's always been part of my engagement ring. What meant the most to me was how personal the entire experience felt. Joe never made us feel rushed. He truly cared about the story behind these family heirlooms and helped create something that honors both my fiancé's mom and my grandmother. That means more than I can say. I can't WAIT until I officially get to wear my wedding band! It means so much to me knowing that my grandmother's engagement ring, a ring that's been in my family for so many years, gets to have a whole new life instead of sitting in a jewelry box. The fact that I get to carry a piece of my family's history with me every single day is something I'll never take for granted. Joe transformed it into something that's absolutely timeless, stunning, and so ME. I know I'll love wearing it just as much 30 years from now as I do today. Thank you, Joe, for sharing your talent, your creativity, and your kindness with us. You made this experience one we'll never forget. We'll absolutely be buying my fiancé's wedding band at McClave, and we'll be recommending Joe and the entire McClave team to everyone we know for years to come. Thank you for everything!

Today we came back to McClave jewelry on a ring that we bought yesterday for my anniversary,…read more I wanted to Exchange it. First thing I noticed is how super clean this jewelry store is, highly organized with attention to details. The lighting is bright so you can see everything very clearly . The atmosphere is very warm, friendly, chic, classy and elegant. There are so many options to choose from, necklaces, earrings, all kinds of rings , and birthstones. All of their jewelry are of high quality. Their price points are spot on! I was first greet by Gregory one of the brother here . Gregory was so enthusiastic, humbling, charming, super attentive, very down to earth, sweet, kind, caring, very genuine, very knowledgeable. He really gave me to the time to look at all the jewelry, I really appreciated that! I actually did find a ring which I really loved! Gregory gave us a great deal on now my new ring, which I'm a so thrilled beyond words! I would like to thank McClave's Jewelry store! We really appreciate Gregory for his wonderful help for yesterday and today! I would especially love to Thank Gregory for making our visit so memorable! I'll tell all my family & friends to come here!

Where do I begin?! Armando Lozano is a GEM of a human being. I did my due diligence researching…read morenatural diamonds for the better part of a year and a half before really committing to getting one. I decided to contact Armando seeing he has GIA credentials (anyone who has done their research knows this is the true standard of diamond certification). I called Armando out of the blue and he graciously took my call, and I gave him the specs of what I was looking for (while he was driving down to the jewelry district no less), and he arranged to meet with me two days later on a Sunday afternoon for over 3 hours. He tastefully presented me with 5 different diamonds he was able to obtain from the wholesalers, and let me decide what I liked for myself before even showing me the price. He did not upsell me on the most expensive one, which was classy and appreciated. The best part after seeing the prices...he was not overcharging. I ended up going with a natural 2 carat round diamond (D color, VVS2), which was too good to pass up. The price was well within reason compared to even the best of online retailers. Armando met with me several times and kept in constant communication about the design, including the welder who put the diamond together. My fiancée and I are still in shock how beautiful the diamond turned out. I am blessed to have Armando make this such an easy, yet very personalized experience. I am so grateful to have found Armando, who is genuinely a good human being who cares about people and the bespoke experience of choosing a diamond. I look forward to pairing the engagement ring with a wedding band. I am going to even bring my Tag Heuer in for much needed maintenance (he does it all!). God bless and thank you Armando Lozano - friend and customer for life!

I would not go here for just a repair or altering jewelry you already own. It was clearly stated by…read morethe owner that they can't survive off repairs alone. I was told repeatedly about all the big sales he makes, so you would think he would be willing to do a repair. Felt very uncomfortable and couldn't wait to get out of the store. Too bad, would be nice to have a local jeweler.

Came in after I got a quote from Jean Pierre for a wedding band and to get a piece of jewelry…read morealtered. Everyone inside the store was incredibly warm and inviting and answered any questions I had (about my piece and the pieces they had in store.) Madison let me see and try on as many pieces as I liked, most at her insistence! She even cleaned my engagement ring for me to really have my diamond shine! Overall, I got my dream wedding band created and at an incredible price! I also got a clasp changed on a bracelet to make it more secure, also at a great price. Such an incredible place and I will continue to come to JP for any and all my jewelry needs.

I truly can't say enough good things about this shop. From the moment I walked in, I felt welcomed…read moreand genuinely cared for. The pieces are even more beautiful in person -- you can tell there's real intention and craftsmanship behind each design. I've purchased both a gift and something for myself, and the quality exceeded my expectations. I get compliments all the time when I wear my piece. What really sets this shop apart is the heart behind it -- every detail feels thoughtful and special. I'll absolutely be back.

Great service!! Great on repairs too!! Great selections! It's obvious why this place has been in…read morebusiness for so long!!

Very nice service. welcoming and helpful staff had my watch battery fixed in less than five minutes…read moreat a very, very reasonable price. I would recommend it!