A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

86'd…read more Argumentative. Overpriced and covered themselves with flags like patriotic community place. It's a facade.

I had them do some engraving for me for a Christmas gift…read more Extremely friendly staff. Services were completed earlier than promised Thank you

unless you are willing to buy items in store, other than looking for a bargain. you are not…read morewelcome in there. had I been treated better by clerk (snooty) I would probably buy a necklace. they do execellent work on sizing, but not worth VIP club.

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

I've never wanted to give a 6 star review before. But the Diamond Vault of Troy deserves it…read more They offer customer service like no other retail establishment I have ever experienced. Here's what happened, in a nut shell: my son found a jar filled with old costume jewelry when we were renovating our cottage. He had been begging me to take him to a store that buys gold to see if he could get some money for it, but I knew it was all crappy costume jewelry. Finally, I agreed and added a couple of very small pieces of my old gold jewelry so he would get some money for something. My son found The Diamond Vault via Google. I'd never heard of it. Well, we went in and they treat us like royalty. (ugh, I wished I'd dressed nicer!) The friendly woman (Laura?) took her time going through each piece, explaining the machine, etc...and concluded with less than 1 g of gold. She took her note and the little pieces... and Mr. Timothy Mayer came back in with a little stack of bills. He praised my son for his instincts and gave him cash including valuable $2 bills to keep as an investment. He also gave him a wonderful lecture on investing (as well as giving to others, eg. donating his costume jewelry to a charitable thrift shop) and showed him around, including silver & gold coins and rare $500 and $1000 bills... It was riveting and my son soaked it all in. (I think he's going to start collecting coins and investing in metals!) The staff at The Diamond Vault of Troy has at least 2 more lifelong customers and advocates! They are nothing short of remarkable.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

Came here to fix my uncles watch, and looked around. Older…read moreplace but very clean Jacob and Eli were two of the nicest men I have ever met. Very kind and welcoming. I hate going places with rude owners. Defiantly would recommend.

My boyfriend and I needed our JORD watches (wood watches) resized. He called a few jewelers in the…read morearea and most of the businesses quoted him $10-15. Troy Jewelers quoted him $10, so we stopped in here today. We initially talked to the younger gentleman behind the counter, but the older gentleman was the one who helped us resize the watches. He ended up only charging us $6 per watch, since he said the job ended up being easier rather than harder, which is a really nice deal. I asked them how long they've been in business, also; they've been at this location for five years, but they used to be at 16 and Dequindre for 25 years before that. (so, needless to say, they know their craft!) Overall I would recommend this jeweler for your resizing needs, he said they do bands (custom bands, I'm guessing?) as well, and of course they have rings and other jewelry for sale too.

I had a watch that wasn't working and the people at Royal Oak Jewelers were awesome. They are…read morefairly priced and the service was friendly and professional. Highly recommended!

From the owner: Jewelry Repairs,Loose Diamonds & Sterling Silver Jewelry All Newer Styles. ..' Wholesale to the…read morepublic' !. ' Lifetime money back guarantee on diamonds purchases !!' We take pride to serve in Metro Detroit area for 48 years as a Jeweler,and 20 years as diamonds cutter and importer from worldwide family associates. We have been suppliers to many top Jewelers in the area. Owner of the business committed to connect with consumers directly to provide best products and services at rock bottom prices. Thanks

Johannes is incredible. He made me a custom piece I saw online for literally a 1/3rd of the price…read more I'm so happy.

From the owner: Exclusively one of a kind top quality Engagement rings and all other jewelry. Competitive prices…read moreand reasonable timely fashion of completion.

Leon & Lulu are the owners' dog and cat. I discovered that when I told my associate, Susan, that I…read morewas taking photos for Yelp. I was then given an impromptu tour that I truly enjoyed. The store is full of eclectic and vibrant decor that will speak to the hearts of artists everywhere, ranging from clothing, to furniture, to toys and museum quality gifts. It has a variety of quirky finds that I've never seen before. The intention here is almost like a local gallery exalting each stunning piece of art, no matter how small. The pieces ranged from the very tiny porcelain dog, which was about the size of your thumb, to the very large bears, that were furry and taller than me. Colorful, diverse art dotted the walls and were displayed in all different living room themes for all different tastes and styles of home. This was a clever idea. You could picture the decor in your own home. "Buy local" is the intention here and deteriorating properties were bought up by the owner and given a stunning facelift to elevate the community. This was a closed down roller rink. There was also a cinema next door that turned to a gift shop and off beat eatery. The unique history of each is preserved in the original artifacts throughout. Being that this is art focused and unique, don't have the expectation of Walmart prices. Of course you're getting one-of-a-kind quality pieces that will make your heart sing when you see your selected art displayed proudly in your home. Leon & Lulu also will give you a discount for your birthday if you share that information. If you're in Ferndale, Clawson or Detroit, put this store on your must visit list.

It was my first time seeing the store.It was recommended by a good friend who felt I would love…read moretheir "stuff". She was absolutely right! I was amazed at the multitude of art and clothing and I purchased several things. It is now a favorite.

Normans is a phenomenonal & outstanding store for purchases. Their customer service is impeccable…read more They're mindful of one's financial status as well & considerate if you should run into a financial dilemma & will work with you. From my 1st purchase 6 year until now, I keep returning. I've recommended others and they have been just as satisfied or more.

Nice lowkey spot! Good selections on gold necklace. Got me a good deal on necklace & matching…read morecharm! Check them out