I have gone here since pre dr Sandburg. The staff is so supportive. I also appreciate their…read morepatience with scheduling for my kids who do not want to miss school. I have had fillings and general cleanings and though I don't love getting fillings I always feel that they are careful and accurate in their work.

Firefly Dentistry has NOT been in practice for "over thirty years". Dr. Barry Baumann, my former…read moredentist, was the owner of the practice before Firefly Dentistry bought the current office. I'm sad to say that Firefly Dentistry is not a worthy successor to Dr. Baumann's legacy. I had initial misgivings when I first visited Dr. Sandberg. However, I thought it might be due to seeing a new dentist after the fact that Dr. Baumann was my dentist for so very many years. Dr. Sandberg did a few fillings, two root canals, three crowns, and routine cleanings. I felt pain in two of the crowns with root canals and kept telling him this. He said that I couldn't feel pain, "those teeth have root canals". But the pain continued. I also began to notice he wasn't as attentive, in my opinion. He seemed disinterested. Just a gut feeling, but I've learned to pay attention to gut feelings. I also wondered at a remark of his, "I really want to get a crown on that one tooth!" Then, at my final visit, I was scheduled to see Dr. Sandberg. The hygienist came in and gave my teeth a very cursory cleaning. All the while, she was talking with a new dentist. Then, to my surprise, the new dentist did my exam. I asked why Dr. Sandberg didn't perform the exam and was told "He's busy." The hygienist and dentist talked all during the exam, speaking of "all the new tricks Dr. Sandberg's bringing in, zoom whitening" and other such things. When the COVID-19 pandemic came, I decided I wasn't going back. After I got vaccinated and the restrictions were loosening a bit, I found a dentist with better recommendations. I came to find out that the crowns with root canals that have been hurting me were infected, with bone loss. I had to have them treated by an endodontist. He doesn't *think* I'll need implants. Needless to say, I'm furious. I DO NOT recommend Firefly Dentistry. Stay away!

Amazing job with my husband's partial. Dr. Johnson went above and beyond to find us the most…read moreeconomical option and we are very pleased with his service

Everyone!! I was made comfortable during all my procedures. I worked well with financial services…read more I was more than satisfied with the way I was treated.

Just wanna give a shout out to this dentist office. Very nice staff overall and Cindy the dental…read moreassistant was super patient and friendly and great at her job. I had a deep cleaning done after years of not taking care of my teeth, I was super nervous and She put my mind at ease. Explained the whole procedure and made the whole appointment super easy. The dentist was also very nice. I would recommend overall.

Let me start off by saying that I love everyone in this office. I found them on Yelp! I initially…read morecalled to see if they are accepting new patients because I cracked a tooth. They found that I needed a lot more work lol. After months my process is almost complete and I'm glad I found them.

Replaced old filling Did a great job!…read moreDental assistant is very kind and Office and service rooms are immaculate

I have had a few cleanings and fillings done here. Everyone is super nice and gentle. My most…read morerecent experience was a repair of my front tooth that I had chipped. I couldn't believe how well the filling matched my tooth color! The dentist also helped me with a sensitive tooth that we believe must have been a filling from a previous dentist that wasn't ground down enough. My sensitivity is totally gone!

I was shocked to find out that they wanted me to sign a treatment plan to charge my insurance…read morecompany and they had not even seen the issue with my tooth. Unfortunately, they are all about money now and then she said oh we're so sorry I didn't mean to send that to you now so that means that you haven't even looked at my mouth, but you're gonna determine the best way of you making the most money prior to even see me. They're just a bunch of young DENTIST with the best dental equipment trying to make the most money and they're finding the best way of doing that. I feel bad for those individuals that don't come from like a billing background like myself and No to ask for the

I saw Kari and Dr. Rostagno yesterday and couldn't have left happier! I was nervous to try someone…read morenew, but Kari was so nice and knowledgeable and the cleaning didn't hurt at all! Dr. Rostagno was so kind and gentle, and I can tell he really cares about his patients! I'm very impressed with the whole staff!

This was the best dental visit experience I've had and I even use to work in a dental clinic. The…read morestaff treats you like family and they genuinely care about you. They explained everything thoroughly to my wife and I and have the highest standards in their work. They are very qualified people and know what they're doing. I look forward to my next appointment!

Dentist and staff was so attentive and friendly as always. Dentist answer all my questions, he is…read morevery professional and is always on the lookout that you are well during the process, which gives me confidence and peace of mind since I am usually very anxious due to previously unpleasant experiences with other dentists. In addition to the dentist, their dental assistants are also very professional and complement each other very well when caring for a patient.

Title: I'd take a hard pass on this clinic. I wrote very…read morehighly of this clinic a few years ago. Their patient care was great and I really enjoyed it. But my last two experiences were very bad. Last time I went here I was waiting (I think over 30min?) even though I made an appt. Fine, it happens. I got in the chair they took x-rays (great!) then sent a hygienist over and she did very, very, very little. They usually use a color coded probe to measure your gumline to see how much its receded, that was not done. They also de-calcify your teeth with a scaler/ultrasonic scaler (the scrapey part no one likes) she only did it on a few front teeth. Then she opened the prophy paste to "clean" the teeth and all she did was tap my four front teeth. That's it. That's all folks. Then they RUSH RUSH RUSHED me out the door. No one was that friendly either...busy I guess? Whatever. All in all very poor experience. They sure did bill my insurance though, of course! I thought maybe a fluke, one off? So I sent my husband in with tooth pan (cracked tooth.) I made him an appointment and everything. He waited FOR AN HOUR still and they looked at it, took a x-ray and sent him on his way. To be fair he didn't have my HSA card for payment so I get that. The real problem is (besides the ridiculous wait time) when I asked him about the experience he said "I didn't feel welcome there." and "They rushed me out so quickly." and "I just didn't feel like they wanted me there." Before anyone slaps back, yes I have very healthy teeth. I still don't see this an excuse to not perform certain tasks; and I do know what I am talking about. I have worked in dental for 10 years and I've never ever seen this level of poor service before. Pass all, find another one. One that prefers quality over quantity in patient car

Everyone is very nice and thoughtful of their patients, I had got my wisdom teeth pulled out and it…read morewas a lot quicker then I was told (from family) it would be, even with them being impacted. If your looking for a friendly environment to get dental work done quick and painless, this place is a great choice!

I went to see if Molar 18 could be saved by a Root Canal but after taking the CBCT Scan ($200 out…read moreof pocket) and another bitewing PA X-Ray, Dr. Elizabeth Choybowski informed me that the tooth would not be a good candidate for a root canal. She began talking about TMJ which I have never had and made strong suggestions to see a specific TMJ specialist across the street. Actually, Dr. Chybowski should have suggested seeing an ENT (ears, noser and throat doctor) where they could make an accurate diagnosis and do the necessary accurate diagnostic tests and so forth. Also, TMJ is not covered by Medicare and most private employer sponsored health insurance. I appreciated the fact Dr. Chybowski was honest in telling me that my tooth would be better off being extracted which they do not handle. But I did want to speak with Dr. Choyboyski a bit further and she seemed very hurried and left. So I made my own appointment with an Oral Surgeon at Great Midwest Oral Surgery. I asked WI Endodontics-Mayfair to send the CBCT Scan as well as the PA Bitewing for that Molar to them. They did send the CBCT Scan but Greater Midwest Oral Surgery could not open the file and view the CBCT Scan. They also mentioned that they had three other patIents from WI Endodontic-Mayfair that CBCT Scans could not be opened/viewed. I called WI Endo back and told them that. All they could say was the Oral Surgeon's Office did not have the correct software to view this $200 CBCT Scan. No way was I going to pay another $200 for another CBCT at the Oral Surgeon's Office too. The Dr. Groeckermann, Oral Surgeon was kind enough to offer to do it for free given the circumstances. I did some research regarding this and found out in the State of WI, Endodontics are required to send the required software disc along with their CBCT Scan. WI Endodontic-Mayfair did not do this and attempted to place the blame on the Oral Surgeon's system. For the brief time actually speaking with Dr Chybowski and her insistence on TMJ referral, I cannot wholeheartedly recommend WI Endodontics-Mayfair nor Dr. Chybowski. It seems like the CBCT Scan is the money maker and referrals for TMJ aren't far behind. I also believe that Dr. Chybowski could see the amount of decay and placement within the Molar with the PA Bitewing....my own General Dentist could see this on her PA Bitewing of Molar 18. I just wanted to see if WI EndodonticsI could have done a root canal and saved the tooth, but it turned into another stressful, expensive nightmare for me.

Extorted money for a consultation then said sorry we cannot help and send on the way no money back…read morethen kept getting bills stay away not trustworthy avoid like the plague!