I have called multiple times and now no one responds, they made their money care was amazing till my dude left: "I've been evaluated by orthopedics and diagnosed with predominant pronation. After two years, the high supports are consistently comfortable, and the mid supports still cause symptoms. I'm no longer pursuing a 'step-down' model. I need long-term stability. What options do you have to adjust, exchange, or modify my mid supports, or to optimize daily use of the high supports? read more

Good Feet of Wilmington earns every bit of this Five Star rating. I can't say enough good things about my experience with Good Feet. As soon as I walked in, I was met with excellent service and an incredibly friendly, knowledgeable staff who truly understand foot health. They took the time to listen to my concerns and explained the entire process in detail, making me feel confident I was in the right hands. After struggling with plantar fasciitis for years, I was skeptical that inserts alone could make a real difference--but I was wrong. Within just a few months of using their custom inserts, my symptoms completely disappeared. My feet feel better now than they ever have in my life. Yes, there's a cost involved, but the investment is worth every single penny. I now walk pain-free, and the transformation has been nothing short of amazing. I highly recommend Good Feet to anyone dealing with foot pain or simply wanting to improve their overall foot comfort and health. Todd A Hampstead, NC read more

Great, personalized fitting and care. No rushing. My balance issue was fixed and the pain in my back and feet were gone. Hubby got fitted to and was very happy with our decision to go. Afterwords we had several places to go and still felt great after we got home! Thank you Good Feet store. read more

Jonathan R. of the Wilmington Good Feet store is the utmost professional and has explained the process and products to me. I would recommend Good Feet to my friends and family. Many thanks, Ken Elliott read more

After having a full hip replacement, I was left with one leg 1/4-inch longer than the other. This caused me to lean to the shorter side which contributed to poor balance and muscle fatigue on the leg which now longer. The TV ads for the Good Feet Store convinced me to visit my local store. I found the staff was knowledgeable,friendly, and helpful. Their goal was to educate and inform me. They did a free fitting of a set of their orthotics and let me walk around the store until I was comfortable with how they felt. Their effect was felt immediately upon standing up. My balance improved, I was standing and walking straight, with no pain. The whole experience was great. My confidence in walking safely and painlessly is renewed. Thanks Good Feet! Special thanks to Marcia Fieger, the manager, for her patience, professionalism, and just for being a fun person! read more

On Saturday 9/28/2024, I was going to the Good Feet store looking to purchase insoles with good arch support and possibly have a consultation. The young sales person was sitting in a chair on his phone when he saw me reach for the door, he opened the door enough to block me from coming in. He said if you're looking to buy shoes, the Rack Room is over there as he pointed in the direction of that store. Still blocking the door, I responded I'm not looking for shoes. He responds, what are you looking for. I said arch support. He rattles off how they only sale in bundles and the cost with was over a thousand dollars (I can't remember the exact cost) but I would need a 45 minute consultation. I asked if I could come into the store to look at what they had to offer, he said we don't have anything for you to look at. I continued to ask questions because I'm thinking this can't be how all customers are treated (met at the door and not allowed to enter the store). Eventually, Ileft but I was so angry by the treatment I received and would never spend a dime at this store. I didn't go back to complain because after dealing with this sales person.... I was very upset and did not want the confrontation. After a week of still thinking about it, I probably should have gone back to the store to speak with a manager but I want to make others aware of this in case it happens to some one else in the future. read more

The employees here are simply awesome I had a 2pm appointment on Saturday and I arrived a bit early. They immediately took me and Sydney was so sweet, nice, encouraging and knowledgeable. She knew her stuff!! She took her time and demonstrated and walked me through each product that my feet need. I appreciated how there was no pressure to purchase but I did end up buying because my feet definitely need good arches and support. The store is very clean and well lit. I highly recommend here because having bed feet is no joke!! I'm so glad I came there because my feet and posture is slowly improving. read more

My husband and I went to see what these are all about. First and foremost the staff we welcoming even though they were busy. We we waited on by Johnathan Richardson. He was very professional and understanding to by husband's needs. He explained the system, had my husband walk around the store multiple times and answered all of our questions. My husband walked out with his little white bag, with your system plus a new pair of sneakers. read more

Walked in here the other day looking for information for my dad. The young girl sales consultant was extremely rude right from the start. After 10 min I walked away completely confused and surprised about the way I had been addressed and treated. Just a really bad experience even just looking for information.. very unfortunate for this place. read more

Great experience helpful staff with good explanations of products get can feel the difference

Great service, very knowledgeable and no pressure to purchase. Looking forward to trying this product.

if you need arch supports go to a licensed othro DR,i was met by a 19yr old girl that had the sales pitch memorized it took over 1.5 hrs of waliking lifting etc.then @ the end the ""good feet system" was $2200 & required changing inserts 3x a day.i purchased 1 @ $440.after 3 months my ankles became so swollen i needed a PROFESSIONAL DR.to scan my feet to correct the damage done the professionally make custom molded supports where $275 .when i explained to him what had happend he stated ""ive seen dozens of patients come in after using "Good Feet "" system".My advise if you need support go to a professional.GOOD FEET STORE IS A SCAM read more