Above and Beyond, In today's world of fast-paced deals it's easy to get passed over with the hustle…read moreof business. That was not my experience here. I found caring and thoughtful professionals who considered my circumstances and found solutions. Now my plight was very complicated, and yet they went above and beyond my expectations to think out of the box to make delivery and even figure a unique way to gather timely payment. I said it was complicated as I was some 1500 miles away set to a deadline. The whole team was professional, kind and accommodating. I'll be a customer and fan for life!

They originally put in my carpet a few years ago, and I needed some more carpet installed. Even…read morethough the carpet was discontinued they were able to find me something very close and work out a solution. Great job.

Knowledgeable staff very helpful good place to find what you need in a small town. Thanks guys!read more

We went in today to buy some supplies to work on the house we purchased. We asked for a couple good…read moretrim boards 1" x 2" x 8' boards, the manager, Justin said he would go get them. He did, brought them up front we made the $85 purchase of our items and I started to put the boards in back of our truck, one broke at a knot so I proceeded back in to the store to get a replacement. I asked Justin if I could have a replacement and he makes a "disgusted noise" as if it was a ridiculous question and I was taking too much of his time, then he proceeds to tell me that, "Wood is not a warrantied product." Then asked me what I'm doing with it? The fact that it doesn't matter what I'm doing with the items I purchase or the fact that I've built custom homes for most of my adult life until I retired. Seriously! I hadn't even left the parking lot. Let alone for the simple fact that I specifically asked for 2 decent trim boards! I don't care if Justin is a manager. His response to me was uncalled for and rude. I realize we aren't considered "locals" even though we own a home here in Sturgis and are from out of state. We spend 3 weeks here during the rally and come in the off season to work on our house for a couple weeks. We will be finding another venue for the rest of our house needs. Vickie Costello

Great staff! Very knowledgeable and willing to help. They have most anything you may needread more

Very helpful and always someone around if you have questions. Great customer service!read more

Adam did a great job installing a new water heater! Very professional company and always a…read morepleasure to work with! Furnace, check. Water heater. Check. Next on the list is central air, coming this spring! Always a pleasure to do business with them!

Update: It took filing a complaint with the BBB and the SD State's Attorney office for the company…read moreto finally agree to give us a full refund. They came out and reclaimed their door, but they withheld funds for a few weeks insisting that I remove my online reviews. I told them that wasn't going to happen and I would take legal action if I didn't receive a refund since they now had my door, which they finally did. I am appreciative that 12 months after this engagement started that they finally did the right thing, but it took a lot of time and persistance. I have raised my rating from a one star to a two star.

High quality work with top notch customer service. Everyone I encountered at Hagen Glass was…read morehelpful. Highly recommend.

Larry is knowledgeable and very personable. He answered my questions and addressed any concerns I…read moremight have. He did a beautiful job installing the carpet & vinyl flooring. If I have any need for this type of service again, I will most definitely give him a call. Thank you for a job well done.

We would highly recommend Julian to do any floor project. Julian is a true professional and a…read moremaster craftsman in this area. Julian installed a heated tile floor in our main bathroom and he did a superb job. Julian also installed tile in our entire basement and the grout is perfect. Julian even finished the projects beautifully with a border. In addition to Julian's expertise, he is very neat and efficient. Julian cleaned the area each day before he left. Julian is also very considerate of the homeowner as he didn't play music as many contractors do. Julian said it might disturb the occupants. We can say that Julian is a talented tradesman who does a spectacular job at a very reasonable price.

Great selection with healthy plants. Friendly staff that are very helpful. I do recommend this…read moregreenhouse.

Great plants, great employees - very knowledgeable, easy to find and happy to help. Large…read moreselection, and although the prices are a bit steep, you're pretty certain to get a quality plant. I believe they may also have a money-back policy if the plant fails to thrive. But please don't take my word, as I am not certain, and I assume there might be some conditions that apply ("I'm sorry your spirea died, but since you admit you purposefully watered it with rubbing alcohol, we cannot grant a refund..."). Make sure to visit whether you're gardening or in the market for a house plant, and ask them for specifics if you are interested in the return policy.