I would like to share my experience with The Green Leaf Center. I called for several days trying to schedule an appointment for my mother, and no one answered. The only message I received stated that they were away from the desk. I find it very concerning that there is no one available to answer calls, especially for a center that provides this type of service.
After leaving a voicemail explaining that I had been calling multiple times without success, I finally received a call back. Unfortunately, the person who contacted me had a rude attitude. I explained that my mother urgently needs therapy, and I was simply told that they are not accepting new patients, without any empathy or effort to offer alternatives.
It is very disappointing that staff are not properly trained to handle situations like this. A little kindness and understanding can make a big difference, especially when people are reaching out during difficult times. read more