Very very pleasant! The front desk is not only very welcoming and helpful but so is everyone that works there. I knew my daughter needed extra assistance and help and i wasn't getting the support from her school. I then was sent to the whole child and the only downfall at first is getting in. Once your in it's really good. My daughter sees a lady named Kelly and not only has she been helpful with my daughter but also in helping my husband and myself's communication with her! I really don't know why there is only a few stars when i feel it needs a lot more. read more

The CEO, CFO, intake staff, supervisor of housing have done their best to avoid assisting my family in our application. We were referred to them, and they are refusing to provide us with services that we qualify for. I'm reporting them to everyone. read more

The worker Laura Diego is very up beat and friendly and nice the place is clean worked at the front desk are nice love this place if you are homeless and need help this is the place read more

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Being in the healthcare industry for more than 25 years I have worked with many educated people and have come across many people who truly help others in need .. sadly I cant say this about The Whole Child... maybe they have helped somebody just not my family ... they clearly violated my HIPAA by sharing what I said in private to the other family member .... calls not returned timely ... took a case they clearly were not able to handle and so they pushed us off to another company ... probably should have told us that in the 2nd or maybe 3rd session ? i shared my concerns with the director and needless to say he had to speak to somebody else .. would have been nice to hear omg im sorry let me address your issues .. let me look into this for you and call you back .. NO i got well since your seeking treatment elsewhere basically said i dont need to call you back ... REALLY .. read more

This agency has helped both my children so much. The therapist my kids have is so nice and my kids love her.

Called here for housing help.. the customer service was horrible could hear the employee yawning on the other end. Please get more professional individuals on the phone or that want to help. read more

I am really thankful for this place that help me and my family we were going thru a bad situation they help us pay the whole amount of the deposit I didn't know there were places like this I thank god for them specially Alejandro he was so helpful explain a lot to me and keep in touch and they help us so fast I still can't believe it thank you The Whole Child for what you did for me and my family for ever grateful. read more

I am linked with The Whole Child in Santa Fe Springs. I was referred for Housing Services from Childrens Court so that I could be reunited with my son. My worker Shaila at TWC is amazing! I immediately connected with her and she helps me to this day! They have referrals for therapy, job finding services, and help with a portion of my rent. My worker really listens, her and I are a team! She helps me save money, and of course helped me find housing. Thanks so much!! My son is with me and we are comfortable and I can go to my worker for anything, amazing program!!!! read more

The Whole Child is an exceptional source for mental health, housing, parent enrichment and nutrition services. As a 60 year-old organization, The Whole Child has strong ties to the community and utilizes innovative approaches in meeting the needs of today's most vulnerable populations. read more

The whole child helped my family and me in ways that I can't even start to explain. Without them I don't know how we could've found stable housing and the privilege to pursue a higher education. We went from a shelter and unstable living conditions to a comfortable and safe environment. Personally want to Thank Perla Bernal for her amazing support and all the time she put into our case. It's refreshing to know that there are people out there that truly care for one another. -Angel Juarez and Family read more

Extremely rude customer service. I saw that there was a fundraising gala on the whittier events website for this organization and it was a flyer that didn't show pricing so I went to The Whole Child website to see if I could find out more information. Unfortunately, there wasn't any additional info, just the same flyer, so I called to inquire. Sara is the person who is at the extension listed on the flyer, not Andrea per the flyer contact info, and Sara was incredibly rude! Instead of answering my question about prices she responded in a very rude tone "well, it's not even until May!" Followed by awkward silence. Ummm ok, I would still like to know the pricing! She wouldn't answer my question and instead wanted to know where this info was and why I was calling. I explained it was listed in the whittier area events and also on the whole child's website. I felt like i had to justify my call. Who acts like that?! I explained maybe it was an old flyer or maybe they have it up early, I wasn't sure as I didn't look at the date before I called, I just saw a fundraising event that looked like fun and so was interested in knowing how much the tickets would be. As a courtesy to HER, I went on the website while on the phone with her and told her the link where the flyer was posted and confirmed it's for May 2018 and that I would still like the pricing for tickets. She said "maybe around $200. I don't know." again in a very agitated tone. She was very annoyed to have received this phone call and so I explained to her that maybe they should take it down if she doesn't want to get calls. I also was going to inquire about a part time position (community engagement) as I have been a stay at home mom for a couple of years and I am looking to get back into the workforce. I'm a local resident and have been very active volunteering with non-profits for 20 years and have a professional background doing marketing and program management in the tech industry. I also do consulting for small business owners so I was excited to find a local part time position that my skills are aligned with and in the non-profit sector which is what my personal passion is for. This looks like an amazing organization based on the comprehensive resources it provides to not only children but their families, as well. If Sara is representative of how your organization speaks to the community, I can only imagine how terrible the corporate culture must be and that's not an environment I would ever want to be a part of. 10 minutes ago I was excited to possibly go to this gala with my husband for a fun night supporting a worthy cause and also possibly apply to work here and now I'm just in utter shock. I'm absolutely baffled how calling to inquire about ticket prices for a fundraising event could be met with such disdain from a representative of the very organization hosting it. My guess is that Andrea was being proactive in marketing this event and she is no longer there and her replacement isn't familiar with where Andrea left off in the role. I can understand how confusion is easy when there is transition on projects or jobs but if I had received this call I would have just chuckled and said "oh it isn't until May but I think the price is x per ticket. I will need to confirm that and get back to you. I hope you'll mark your calendar and attend our event. It's an exciting night blah blah blah... and may I ask where you saw the flyer? I want to make sure I keep all of the information up to date as the time gets closer". Non profits needs all of the community engagement that they can get so anytime the public calls about fundraising that should be met with excitement, not rudeness. I sure hope you don't treat families in need in such a manner either because these are sensitive situations they are in and the last thing they need when reaching out is to be treated in such a rude manner. read more

I am sure "The whole child" HAS helped people in need.. However, that was not the case with us. In my experience there was a lot of "phone tag" going on. Un responsive phone calls, even though voice mails would specifically say call would be returned within 24hrs. Return calls would take up to 1 1/2 weeks. No clear communication, false hope that ultimately turned into a "sorry we can't help you" ..thankfully WE where able to over come our situation that led us to reach out to "The whole child" BUT for future references there are families out there that don't have the luxury of waiting for a call back that may take up to 2 weeks. Be considerate of peoples situations. If for whatever reason this program is not for them, let them know In a timely manner so that they might move on and reach out to other resources, instead of dragging it out, leading them on to ultimately deny your services to them. Thank you. read more

if your teen is going through a rough time. DO NOT take them here. they have twisted my daughters words and tried to put her on a psychiatric hold for 72 hours. Since I can see how scared my daughter was , I told them I would not allow this to happen. They have called Child protective services and said that my child was severely neglected because I wouldn't let them take her. They also made lies about my daughter and she was so upset. she is now scared to see a therapist in fear that they will lock her away instead of helping her understand her feelings. Child Protective services can clearly see theirs no neglect but we still have to go through the system to prove shes ok. The therapist name is Jessica , please make sure you ask for another therapist if your child gets assigned to her. they also mentioned about giving my daughter medication. How can they determined that? they are not a doctor !! read more