There was a language barrier. The owner was helpful and I did get my bone and co beefread more

Great little store with all of the good for your dog dog food. The owners were nice and we found…read moreour desired food easily.

The Edinburg location is a great start-up facility. Everyone is very polite. Each member does seem…read moreto love animals, and that matters a lot. The only thing lacking is good communication, but there is a young lady there that ALWAYS smoothes things over. So I've got to give them some kudos for that! I just prefer not to have to smooth things over upon each visit, but given the drive of each individual, some more ambitious to charge extra than others, I think if they come together and form stronger leadership they will flourish as a business. Again, polite, kind, and caring. If you add consistency to this dynamic, you'll have a perfect place where you can feel 100 percent happy to leave your family (fur-baby) under their care. I'd give them a 5 if communication was clear, but it was almost going to leave a score of 3, if the young lady wasn't always there to keep my billing consistent and fix the miscommunications. They have a great location, clean facility, cute ideas, just need to be consistent and keep up with competitive pricing. They are fair, once you find the young lady who knows her business very well there. Wishing them all the best!

Got to see my dogs hair get cut and could see how they handled my dog with care and they were able…read moreto gain my dogs trust. Asked for a trim and they gave me exactly what I asked for.

Melissas pet Service handled my dogs bites very unprofessionally. All they did was text me never…read moreeven gave me a call to apologize for what happened now. I have to deal with taking him back to the vet and they're not paying for that cost all because they left the dogs unattended. What kind of boarding service treats their clients like this? I never got anything about what happened that day or when my dog got it or what dog I do not recommend #MIN's pet service at all. They might be nice now but if something happens to your dog, just watch how they treat you.

I've been taking my dog here for years until today!!! Never again!! First I wanna say that last…read moretime before today , I picked up my pug and he was panting really bad and it scared me that he was overheating. Like if he was left out in heat too long! But I gave the benefit of the doubt and please always trust your gut!! Anyhow today I picked my dog up from boarding for one night and I noticed my dogs lipstick was out. We all know it's out sometimes and it's normal but I was visibly swollen ! I waited about an hour and still the same ! I messaged them and apparently he has been like that for two hrs!! And no one thought to mention it to me. I tell her the vet said he more that likely mated w a female dog or he was forcefully separated from a female causing it to swell and no able to go back in! I messaged her and she said it's not a medical emergency! Like what! You're not a vet to be saying that!! And she acted all defensive . Like no customer service or empathy at all. I was just telling her feedback bc us owners need to know any changes in our babies! Like do you even care! I feel like they don't really watch the dogs.

We had the best experience at Doggy Day Spa & Pet Hotel! They are, without a doubt, the best…read moregroomers we've ever been to in the Valley. The staff is incredibly knowledgeable--not just about grooming, but about our dogs' overall health and well-being, which gave us so much confidence leaving our babies in their care. Star and Glitz came home looking absolutely amazing! Their before-and-after transformation was incredible, and they even finished them with the luxurious Gucci perfume, which smelled wonderful and lasted for days. The entire facility is spotless, the staff is warm, welcoming, and genuinely cares about every pet that walks through the door. You can tell they take pride in their work and treat every dog like family. We couldn't be happier with the service and will definitely be coming back. 100/100--highly recommend Doggy Day Spa & Pet Hotel to anyone looking for exceptional grooming and loving care for their furry family members!

I have 3 beautiful dogs and i've been with Doggie Day Spa for almost a decade, they have knowledge…read moreand their passion and treatment for our dogs is incredible, 2 of my dogs are huge so it hard for me to bathe them and my babies love them since the moment they get there, they run to the employees and the owner.. i guess they feel home in there and to me it says more that anything in the world, since it shows me they feel loved in there every time i take them, my little one always runs to the back (i guess she knows its time for a spa and her haircut and bath lol ... THANK YOU GUYS FOR THE AMAZING JOURNEY WE ALL HAVE WITH YOU GUYS THRU ALL THIS TIME, THANK YOU FOR TAKING CARE OF MY BABIES SINCE DAY ONE... WILL RECOMMEND YOU GUYS ANYTIME TO ANYONE WHO IS A PET LOVER

Every thing was awesome! Dogs are well trained for their breed!! I will always go to Jindo ranch…read morefor my purchases.

We got a puppy from Jindo Ranch last year and he showed signs of aggression just one week after we…read moregot him at 10 weeks old. I was viciously bitten and notified Mr. Chong of the Jindo Ranch about it. He told me it was my fault and that I wasn't handling him right. I believed him at the time because I believe most incidents with dogs are due to human handling error. Also, because the dog was only 10 weeks old, my wife and I decided to put all our efforts into training him and raising him right. We enrolled him in puppy classes and later on with professional trainers to train him to be obedient. We succeeded at raising an extremely obedient dog, but the aggression and extreme fearfulness never went away and has only gotten worse. Our adult dog has bitten my wife viciously two times and sent her to the hospital. He has bitten me one additional time. There was a level of mental instability that we noticed in our Jindo early on but figured it must have just been a puppy thing and that he will grow out of it. Again, it has only gotten worse. For example, we would cough and that would put him into his fearful state and he would run to the corner and start urinating. This is a weekly occurrence, he's now one and a half years old. We have been very loving and in tune to our dog's needs. He goes on 4 walks a day, and we make sure to let roam freely off-leash at least once a week at dog parks, the beach, or on hiking trails. We feed him only premium dog food since puppyhood. He's fully up to date on all vaccinations. We take him on family trips, brush him twice a week, and bath him once a month. Yet none of this has helped to curb the aggression and fearfulness. Every time we had an incident, we blamed ourselves. It's gotten to the point where we've had to put him on anti-anxiety medication prescribed by our vet, who told us point blank that we should put him down. That was heartbreaking to hear and I did not want to do that, so we are trying the anxiety medicine. Both our vet and our trainers have told us that dogs that come from poor breeding will have aggression and fearful characteristics. Good breeders will cull out the aggressive or extremely fearful puppies. Jindo Ranch does NOT do this at all, instead choosing to sell any and all puppies they have. This isn't to say that all his dogs are aggressive or fearful. I'm sure he has nice dogs too, which was what initially attracted us. However, a breeder who continues to non-selectively breed aggressive and fearful dogs are a recipe for disaster for the ultimate dog owners while Mr. Chong walks away with the cash and plausible deniability that the dogs grew to be aggressive due to owner mistreatment. This is what he's doing to us, gaslighting and blaming us. I should have been more skeptical when he only accepted cash and advertised a website that had nothing to do with dogs at all. The way someone does anything is often the way they do everything, and the shady way he handles business is also the shady way he breeds his dogs. I reached out to Mr. Chong from the Jindo Ranch and sent him the photos of all the bites from our dog. I have also told him several times that our dog seems mentally unstable. I finally told him that we believe our dog was poorly bred, and that we would like a refund because we will have to give him up. He gave me all sorts of excuses, including that his wife had recently died. It's sad if it's true, but why bring that into the discussion at all? Then he said he could not return my money right away, but will do so in 1 week. I took his word for it, but it has now been 2 weeks and he has not returned any of my calls or text messages. I went on the Jindo Ranch facebook page to leave a review of my experience with him along with several photos of the dog bites, and instead of returning my calls when he saw that, he instead chose to "Like" my bloody photos. This is the type of person you're dealing with. One that will say anything to make a sale and then blame you and ignore you when things go awry. It has been an incredibly distressing year where we tried everything to raise our dog right and blamed ourselves for our own suffering. People have gotten nice dogs from Jindo Ranch, and I truly envy those people. But others have also gotten human- and animal-aggressive dogs from Jindo Ranch. It's a gamble when getting a dog from Jindo Ranch, and when you lose, it is painful and heartbreaking. I wish I had known this before, but I hope my experience will help future buyers become more aware.

there great people who are careing treat animals like if they were humans i try 2 go every chance i…read moreget!!

They are amazing, answered all my questions. Hard working and great customer service.read more

I called Rick's aquatics at 11pm because my fish tank was leaking. All other stores were closed and…read moreno one could do the job. Thankfully Rick was able to show up on a late and short notice. He came with all the right equipment and made the whole process less stressful because my house was starting to flood. Definitely recommend!!!! He is very knowledgeable, flexible and CHEAP!!