These ladies are amazing when it comes to grooming and patience dogs. Sosa can be a bit difficult at times but they treated him with care and love and he always had his tail wagging when we would go and pick him up. They are very friendly and the main thing is that they love their clients the dogs and their humans. read more

i had my chow chow done there last summer they did a fantastic job. i called several places that would not take my dog because of her age i highly recommend the grooming polace read more

The Grooming Palace - jackie - Pet Groomers Near Me - Medford, Massachusetts

just brought my Cavapoo to Jayme at Grooming Palace. Its a lil hole in the wall, bare bones place but she did such a great job. She was able to remove tarter from her teeth and save me hundreds that my vet wanted to charge me for removal. I will definitely bring my girl back and recommend Jayme! read more

The Grooming Palace - My cavapoo Fina - Pet Groomers Near Me - Medford, Massachusetts

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My puppy came out smelling so good and looking even better. Her yorkie puppy cut is perfect! Jaimie does a great job!

I took my sweet Goldendoodle puppy to see Jaymie to get her very first haircut and I was a little worried because I've seen other dogs come out of their first haircuts looking like a complete new animal (or very poodly) BUT there was no need to worry! She had an appointment for me right away (unlike other places with a very long wait) and Cubbie came out looking beautiful, clean, happy and adorable! This is where we will always go for her grooming!! UPDATE!: Jayme continues to make my girl the prettiest pup in fluffland every time we come! read more

The Grooming Palace - My girl's pretty summer do! JAMIE got ALL the knots out - Pet Groomers Near Me - Medford, Massachusetts

I have been taking Spike (Terrier/Wolfhound Mix) to The Grooming Palace for a few years now. Spike is typically a dog that gets real nervous going into groomers due to the noise, commotion, and overall anxiety of it all. When he arrives at The Grooming Palace he runs to the door without his leash and does not hesitate to enter. This just goes to show the level of trust and comfort he has for the staff and environment. Not only is he satisfied when he is there but I am always happy when I pick him up. He always comes out looking and smelling great. Whether its just his standard puppy cut or other services done I have always been happy. When it is time to leave Spike always runs back to say bye to the staff and is always given a treat. Based on overall cost, performance, and most importantly the security and happiness of Spike I recommend this groomer to anyone. I have been elsewhere and can attest that I have paid far more for a less professional cut. read more

The Grooming Palace - A happy Spike straight from The Grooming Palace!! - Pet Groomers Near Me - Medford, Massachusetts

Called this place as a returning Client asking if they could fit my Yorkshire Terrier in sometime that day. Called before noon and whoever picked up the phone said she'd be out in Boston at 1pm (??) and seemed to try and encourage me to come another day. I told her I didn't mind bringing her today and she said she would call me when she was back. I missed the call that came at 3:30 and Jayme left a very rude and unprofessional voicemail saying "Calling about Molly.. not sure what you want. Anyway, I called. Don't know what you want. I'm here bye." Definitely not a good way to maintain clientele with that attitude. I'll be taking my business elsewhere. read more

This is not a professional groomers, this is a chaotic mess where two adults have access to razors. I took my dog for a simple lion cut: shave the body, groom the neck and tail. They shaved her terribly. There are cut lines all over her fur, the "mane" is completely gone, my dogs left ear was slightly nipped (she cried to the touch for the two following days), and the shampoo used is of very poor quality. The place itself is very messy, there's fur everywhere. The phone/customer service leaves so much to be desired, no sense of professionalism. Go anywhere else, I've never seen such lack of basic quality at a groomers. read more

The Grooming Palace - See poorly made cuts. - Pet Groomers Near Me - Medford, Massachusetts

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The moment I walked in, I realized I booked the wrong place in Medford. The owner did not even greet me until 5 minutes. In the meantime, I overheard her screaming at one of the dogs to stop barking. Honestly, I was scared to leave my dog there. Thankfully, Chloe came out unscathed. Unfortunately, a week later, her haircut did not even last a week or two before she looked mangy. They only accept cash, which I did not even realize until I got there. The owner is a little rude and her coworker is a bit strange with goggles on and a weird apron. They seem stressed out and the hair cut did not even last. Usually my Maltese can go at least every 2 months. I will need to get her groomed sooner due to this sloppy haircut. read more

I've been taking my dog Cali here for 3 years. The 2 women are always very nice. My dog looks amazing after all of her appointments.

I've taken my dog Maximus here many times. He has always had a bath and his nails trimmed. I brought him in and they charged me the $40 like they always did, except this time they didn't cut his nails. I asked for $10 back or for them to finish the job. They asked for an additional $20. They agreed over the phone to $40 for both and then just raised the price half way through the Job. I called back to speak to the owner and a woman (who I'm pretty sure just started working there) said she was the owner and that she doesn't care. She hung up. read more

My dog went to Grooming Palace today and it was a good experience for him. They did a great job, friendly, clean and quick. I was used to going to a place in Wakefield and it took upwards of 6 hours to get a grooming. the ladies were quick 1.5 hours and my dog came home happy and with a great cut. I highly recommend this place. We will be back. read more

I've been going here for 10 years and they've handled my Nila, Bubba and Chubbs with so much love. Nila and bubba always excited when we go over there.. Love it read more

I have no idea who Dee D is speaking about. It certainly wasn't the Grooming Palace. I've experienced better by an Hello by the dog groomer. Instead some other woman wanted to take the leash from me as the owner continue to carry in small dogs from her passenger car. "I got to get these dogs in..." Finally, I explained my instructions. I explained my instructions, and the owner never looked at me again. I should have followed my dog's initial reaction. As soon as he smelled the entrance, he wanted to leave immediately. This was my second visit here. The first time the price for a small dog was $50. The service was good, and gave a tip. When I returned for my dog this time, the price was $70!!! ---- Three months from the private visit. "He had dry skin...he had mats..." My dog is old, inside, and very docile. I paid the $70, and left. IF YOU PLAN TO GO HERE: 1. ASK THE PRICE BEFORE. 2. HAVE THEM CONTACT YOU BEFORE THEY DO ANYTHING BEFORE ADDING DRY SKIN STUFF, OR OVER PERFUMING THEM. My dog smelled like a powdered incense --too much applied. The groomer might take time to listen to you. Bad customer assistance. Good cut though--2 stars. read more

I have been taken my dogs to the Grooming Palace for over fifteen years. Throughout this time, Jamie and Rose and the other members of her staff have shown nothing but professionalism, love, kindness and respect for my dogs and every dog that walks through her door. My first dog Jamie groomed was peanut and peanut loved and would get all excited when I would bring him there to get groomed. He loved going there because of Jamie and her staff. When my peanut was sick, Jamie, would stay after hours to groom peanut, to get him in and out quickly because she didn't want him to have to wait. Jamie would call me up to always check on peanut, and peanut eventually passed and Jamie and Rose personally came by to see me and we all cried together over peanut. Then came pj and I got pj when he was a baby and Jamie and Rose helped me raise pj, Jamie would pick him up in the morning and let him stay with her all day so he would not be alone, and pj loved Jamie and her staff, pj would love to just hang out at Grooming Palace. Then eventually my pj became ill and passed and once again, Jamie and Rose were there to offer their sympathy. Then came rocky and Ava. Rocky loves Jamie, gets all excited when he knows he is going to see Jamie and Ava does too. All my dogs were happy and are happy when they go to the Grooming Palace, because its a safe environment for our four legged loves. I guess I am writing this in detail because The Grooming Palace is more than just a business its a place that I am confident my dogs will get the love and care they deserve. Jamie and Rose could not love these dogs more than if they were there own. The Grooming Palace, is a clean and safe environment, its a good experience, and they do a great job, Jamie and Rose personally love and get to know each dog they groom. So when I leave my dogs at the Grooming Palace I can go about my day and know they are safe. I HIGHLY RECOMMEND THE GROOMING PALACE!!!!!! read more

This was the worst customer service I have ever experienced. I would give it 0 stars if I could. Not only was the staff condescending, they were extremely ill-mannered and reeked of smoke. They told me my dog was a mess and that they would have to completely shave her. They were going to charge me $150 for it too! Hah, yeah right. Don't waste your time here. read more

I've been taking my dogs to the grooming palace for over 10 yrs. today was the last time. A couple of months ago my 11.5 yr old 8 lb 4toothed terrier mix to have a summer cut, his nails & glands done too. It was $50 & they gave him a puppy cut instead. Today I asked for a summer cut & just his glands expecting to pay $40. I got a call 2 hrs after dropping him off that he was ready & would be $50. I asked Rose why $50 & she said bc you had his glands done. I explained the services I had last time came to the same amount but this time I had less. I asked again why so much & she said it was $40 & she made a mistake. When I went to pick the dog up 15 mins later Jayme the owner told me I had given Rose an attitude & that my dog was $50 bc he's difficult & wouldn't stay still. She kept going on & on & told me to take him somewhere else & see how much they'd charge for a difficult dog. I paid with a tip & left. There is no signage about difficult dogs being more money & even so, he's not difficult. He may have been scared or in pain since he has degenerative disc disease in his spine, but he's not difficult. He's been skittish ever since he came home. The woman Lucy that was there said it took 2 people to hold him down! He's 8 lbs & has 4 back teeth! I'm never taking him back again. They got their wish. Rude to a loyal customer is not professional. Beware bringing your furry loved ones there read more