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    The Groutsmith

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - The Groutsmith

    Grout cleaning

    Re-grouting

    The Groutsmith Photos

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    8 years ago

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    ProSteam Carpet Care & Restoration

    ProSteam Carpet Care & Restoration

    (74 reviews)

    St Peters

    8/21/2025 I have never been so livid in my life about carpet. many stains that were minor, I went…read moreand got a towel to show the technician that I can get it up myself. The stain came up with a towel. Why didn't it come up with water an a towel? Going off reviews I should've went with my first mind, but since they had availability the same day, I went with them. My carpet looks the same as if it was never touched.

    I booked pro steam for my couch with three cushions. On the website it says $109 but under it in…read moresmaller print it states "starting at $109" the technician told me that the $109 price would apply to a new couch that you would want santitized. My couch is not very soiled and from the get go he quoted me $150 plus $10 per cushion. Never even mentioned the $109 price. This was when they arrived for the job after I had waited the window from 10 am to 1 and it was 12:45pm. In my opinion someone should go over some general pricing when they call to confirm the appointment. They did not do the cleaning of my couch as I felt taken advantage of. Let me be clear the technician was very nice and understanding and apologetic. I then called and spoke to a manager which was when it got worse. The manager from the beginning of the conversation was argumentative and justifying the wording and pricing every which way he could. I told him i was mad that I waited the 10-1 window only to not actually get the couch cleaned because it was going to be an extra $70 over what I had thought. I told the manager I was going to leave a bad review and his response was "go ahead and leave a bad review I'll write right back to it". At this point he was yelling at me and I proceeded in a raised voice to point out that his customer service was not good. At this point he started justifying his reactions. I hung up as clearly I was not going to get anywhere with him. Never did he apologize or try to make anything right about the situation. Don't use them. It clearly is not what it seems on their website and gosh I would hate to have to deal with them if they happen to ruin any of the items they clean. No doubt they would not take responsibility for it.

    Clean Green Carpet Cleaning

    Clean Green Carpet Cleaning

    (37 reviews)

    St Ann

    They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

    I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

    Croy’s Cleaning - After Kids' Playroom Organization

    Croy’s Cleaning

    (5 reviews)

    This business has a very, very dishonest operation. My family has had a cleaning person for about…read more40 years. So definitely not strangers to the industry and standards. Over the past year of working with Kayla there have been consistent changes to her prices without notification, consistent attempts to nickel and dime an extra dollar out of us. She charges for every single dish she loads to every single thing she folds. When our normal cleaning went up by $100 out of nowhere a few weeks ago we inquired to why that was and she informed us that we are now paying a $20 Venmo transaction fee in addition to all these other charges to the same stuff she's been doing for a year. She did not notify us before she raised her prices either. When my family decided to terminate services with her, she referenced a contract that says she needs 30 day notice before ending. A few weeks ago we gave her notice that her rising prices were not something we can continue to do and she said she understood and then this week informed us that she needs an additional 30 days of payment to terminate the contract. When we asked her to at least clean if we have to pay $1000 (2 cleanings) can you at least do the cleaning. She refused stating after we complained about the prices she doesn't feel comfortable working for us. So she's got VERY thin skin. Words cannot express how dishonest this person is. It's really nice that she has a spreadsheet and she itemize all the things she has done which makes her come off as incredibly professional, but what it actually has shown itself to be incredibly dishonest, deceitful, & shady practices. As a business owner myself and having a family that has multiple businesses, we are very familiar with the nuances of entrepreneurship, but we are also big believers in honesty and transparency and this person does not uphold that in anyway. Recently we have found that she has been posting photos of our home (master bath and messy kitchen) on yelp and Google without any consent or permission. Legally, this is called Unauthorized invasion of privacy. This is grossly illegal. Good thing we have a lawyer in the family and will probably be dealing with her accordingly. ***update: She continues to lie in response to my review. This person is continuously disgusting and I'm sure she's gonna just continue to get this review removed. Remember good & honest people don't go around calling themselves a "good & honest person", they just are!

    We recently hired Croy's Cleaning to take over weekly cleaning at the home of our aging mother…read more Requiring a walker or wheelchair to get around, it had become too difficult for Mom to keep up with housework. With two pet cats, she was drawn to Croy's use of eco-friendly cleaning chemicals. After cleaning, the house smells fresh .. and everything looks neat and dust-free. We shopped a few companies and found Croy's prices to be reasonable. The service is friendly and courteous. We are very happy with this Company!

    The Groutsmith - tiling - Updated June 2026

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