I normally get a haircut by Marcia when i go to this place, but today i needed a haircut for an interview. Not busy at all, a lady was waiting in the lobby with nothing to do, took me to the back. I told her i wanted to keep my hair long enough for a combover, i wanted the same thing, my hair was significantly long to not understand what i wanted. If i tell you to keep it long enough for a combover it should be long enough to comb it to the side. She left a huge gash behind my ear. I told her i want it to fade into my bear which was a 1 closed taper and she made it 1 all around and barely faded into to the top. Literally gave me a middle schoolers haircut. The package always includes a shoulder massage, she shampooed my hair and called it a day. Cut my hair while obnoxiously chewing gum, completely unprofessional with no sense of surroundings. read more

Look... I've been going here for a while, but I'm about sick of your phones giving me a screeching dial tone every single time I call to make a reservation. Get a new phone provider that allows you to put calls on hold for God's sake, this is 2016 - busy signals should not be a thing! Two stars until I can get my call through without going deaf in one ear. read more

I don't know whether this place was under new management or what, but they have no idea how to run a business. I made an appointment and that appointment was not respected at all. After 45 minutes past my appointment time of waiting I just left. I heard other people having the same complaint. I have nothing bad to say about the stylists themselves because I had no experience with them. But in terms of the whole business, this place is terrible. I will say that the clerk seemed very nice and was understanding of my complaint. read more

Was 6 minutes late due to car problems. They have a 5 minute late policy even though they make you wait longer than that when you check in. They gave away my appointment. Never going back. read more

I will never use this place for haircuts again. This is the second time my appointment was delayed by thirty minutes. They just want to get you in then out not caring how good of a job they do. read more

I took my two year old here to get his hair cut, and wasn't terribly happy with the outcome. The barber didn't do a good job and my kid ended up looking like Spock with the whole straight-cut bang across his forehead and sharp V-shaped sideburns. When I pointed it out to friends, they sympathetically agreed with me. Also, we waited a good half-hour before being served since it was a very busy Sunday. However, the good selection of books and toys for children, as well as coffee for the adults, helped us to keep occupied while waiting. I can see how this place would be good for no-fuss men, but it's not a place that is toddler-friendly. Good for older kids, yes, but not young kids. The cartoons on the TV were too advanced and couldn't hold my toddler's attention, and the man cutting my little boy's hair didn't approach his task gently. The barber dove in aggressively and spritzed water, combed, and sheared away without giving any advance notice of his actions. As a result, my little guy freaked out at the water running in his eyes, the feel of the comb on his scalp, etc. After about 10-15 minutes, my son had had enough. I'll give the barber the benefit of the doubt; maybe he meant to continue improving the cut but wasn't given the chance since my son was upset and couldn't sit still. I wasn't impressed this visit, but I would give this place a second chance in a couple of years when my son is older. read more

The hair cutting experience is as they advertise it-which is good. But as many reviewers have noted, the honoring of appointment times seems to be a challenge for them. Just have your expectation set accordingly. read more

I had an appointment with my barber but it was cancelled because she was leaving the shop a week before my appointment. I REALLY needed a cut but I decided to try another shop because I needed a cut that weekend and a walk-in shop was my best option. I visited the The Barbershop (Hope Valley location in Durham) because of the great reviews on Yelp. My barber was very nice and did not do a bad job for a first cut. She also washed my hair and I remember thinking that she could have washed further down my neck while I leaned back in the chair. I went back to work... usually I get a weekend cut so that I can wash my hair myself to my satisfaction but once again I had an event to attend and needed this right away. A week later, I looked at the back of my neck and discover what appeared to be ringworm. I am now taking medicine and I am HOPING that it goes away fast and does not worsen. I have been to shops for over 30 years and have never contracted a fungal infection... VERY upset! Not only is it annoying for me but I now have to be extremely careful not to spread this to others. Again, very frustrating. Maybe it was the clippers that she used or the headrest that my neck rested against during the shampoo. Whatever it was, these items/areas should be cleaned/disinfected before each haircut. A clean towel on the headrest would have been a good idea also. Also, my old barber did not use alcohol but something similar to wipe my skin after a cut. Yes, the peanuts are a nice touch, the television and shampoo for $11 are great. However, these things amount to nothing when the basics, such as cleanliness, are overlooked. If you decide to go here, make sure that precautions are taken. This review is not to bash but to serve as a caution to others. Glad to know that others had a great visit but for me it did not go as well. read more

My first time here and not my worst haircut, But the attitude of my hairdresser turned me off.. Was 10 min late and i would have rescheduled if they wanted me too. I was told by this guy that he will try to complete fast and i am sure nobody would like to listen that before a haircut. Didnt try to listen properly how i wanted my hair and no inputs from him whatsoever. I prefer scissor cut because i like it uneven from sides to which he didnt listen. Finally, i ws given a shampoo wash and done..no hair condition or massage. Massage is something i read at counter while paying, then he said he can give now. I was really done by now and i have to live with this haircut for a month.. read more

Even without an appointment, the longest i've waited is 10 minutes. Price is very reasonable, people are friendly, place is clean, all in all I am a happy camper. read more

They do pretty good work here and it's nice that there's a TV at every station and peanuts in the waiting area, but after a recent drastic increase in prices you can do just as well as the 'big name' hair place down the road. I will say they are very good with V Jrs hair and go out of their way to be nice. My issue is more with the management then the stylists. read more

Worst customer service I ever had and worst haircut!! I felt like I was rushed and when I tried to ask about a product. No, they just wanted my credit card. read more

The best cheap haircut, ever. Actually, sorry, it's not cheap because of the experience, cheap because $11 is crazy inexpensive for a haircut. (Sorry, I actually paid $11.50 cuz I roll with a debit card, still an awesome value). Last time I spent $11 for a haircut, the 85 year old man who cut my hair smelled like he dipped his hands in a wet ashtray before he worked on my head. The best $11 you'll ever spend to cut your hair. The ladies there are super friendly, everything's clean. If you don't like talking you can watch anything from C-Span to Game Show Network on your own DirecTv HD Screen. Then, shampoo and a massage? Hell yeah. Even if there's a wait, there's peanuts, and leather chairs nicer than home! read more

As a walk in;no appointment, I understand the wait time. However after 45 minutes and only 1 person; I ask the lady how much longer it would be : she said;" I'm sorry we don't have you checked in", "I thought you were waiting on some one."Seriously!!! I walked out. read more

Thank you for your offer of a free haircut card but no need. I did not have an issue with the haircut. The barber did an excellent job. If you noticed I did not mention the barber in my initial comment. My issue was with the management of the front desk and how with two people on staff, no one had time to be proactive. Once anyone is running more than 15 minutes late a courtesy call is in order. I am sure you would have appreciated a call from me if I knew I would be 30 minutes late for a scheduled appointment. read more

My favourite place for a haircut in the Triangle. At $12 ($12.50 if paying by credit card), this is a great value, especially when comparing to the competition. You will get haircut, shampoo, warm towel and a shoulder massage. You also have a personal TV and there are free peanuts in the waiting area. The only complaint is that this barber shop is so popular that there is usually a wait (Like most guys, I am used to being able to walk in for a haircut without an appointment), however this can be alleviated with making an appointment with one of the stylists. read more

I gave this review after I came to the place at the first time. I came on working day, walk-in, no appointment, Tuesday afternoon and I think all hair stylists are occupied. And I only wait for 30 minutes as per the reception said. I am satisfied with the hair cut result. Just as my expectation. The stylist communicated well and he always offer the best he will do to meet our expectation. And, I like the rate even after the tips. I gave 25% tips for my great hair cut at that time. read more

call it inflation, but they went up a dollar. $12 for a haircut if you pay cash and $12.50 with a CC. The stylist are so busy I think they rush a bit. Very crowded on a Saturday. Seems to be a popular place for college age guys. read more

Excellent barbershop. It has TVs and a good selection of magazines. To make things even better, the haircut ends with a shampoo/massage and a shoulder rub ... You will fell completely rejuvenated after that little relaxing session! And value is good. I paid $11.50 + tip. read more

Today was my sixth time to The Guys' Place in Durham and it will be my last. If you haven't gone there yet, DON'T! Just don't. Today, I had an appointment at 6:00 and, as requested, I showed up early. I was told to check in and they would notify the stylist that I had arrived for my appointment. After waiting for 18 minutes, I went to the front desk where I had to wait for five minutes for someone to greet me. I was told to sign in (again) and when I explained that I had an appointment scheduled to start 20 minutes ago, they had trouble finding my reservation and locating the stylist. I was informed my stylist was running behind and that I needed to wait. I had an another appointment at 7:00 about 15 minutes away and wasn't going to be able to wait even longer, get my hair cut, and make the 7:00 appointment, so I told them I'd never EVER be back and walked out the door. Harsh reaction? Maybe if this had happened once, but this exact same scenario has happened four other times. For those keeping score, 5 of 6 of my visits have resulted in a missed appointment, long waiting times, a lack of sympathy, and no apology. Today was not the longest I've had to wait after my appointment was supposed to start, but who knows how long I would have waited, had I stuck around. I've had to wait as long as 45 minutes with an "appointment." Simply unprofessional and unacceptable. I haven't even mentioned the quality of haircut yet. It depends on who you get, to be honest, but a majority of the cuts I got there required my wife to touch them up when I got home. Straight lines are not their forte and even layering seems unachievable. But, if you like having patches of hair longer than the rest, this is your place! Admittedly, I shouldn't have gone back over and over, but I'm stingy when it comes to haircuts (I don't have much hair to work with anymore), I'm a creature of habit, and I'm pretty nonconfrontational. Today was the last straw, though. I've made an appointment at a salon downtown for tomorrow and I've never been so excited to pay $30 for a haircut. You get what you pay for, and I'm not willing to pay for what I got at The Guys' place. Do yourself a favor and go somewhere else. Go ANYWHERE else. Or, cut your hair yourself. It won't take as long, you'll likely treat yourself with more courtesy than the staff will, and your hair will probably look about the same. Good riddance The Guys' Place. read more

Nice haircut for $12.00. You really can't beat the price.

Great haircut, great price. A nice departure from the chain cheap haircut places that always seem to miss a spot or two! Love it!

The reviews are so good that I wish this mommy could get her haircut while the boys get theirs

Good, fast and effective hairstylists. Quite a bit is included at a reasonable price. Have gone back and will continue using the new Morrisville location. I would recommend avoiding weekends as it is crowded. Once you find your favorite stylist would suggest you make an appointment. read more

Had a great experience at the Guy's Place today. It's always good, but my stylist today, Candise, was especially awesome. She was personable and kind and delivered a fantastic haircut. I will be back and you should go, too. And when you do, ask for Candise. You won't be disappointed. read more

Shanice is one of the best stylists out there. She listens, gives great suggestions and is always fun to be around! Make an appointment....NOW!!! read more

Went in for a beard trim, hoping for hot towel and hot oil treatment (as in a "real" traditional barbershop). Maybe a little scissors work as well. What I got was a quick once-over with electric clippers, and no more. Very disappointing. read more

Just went here today based on positive Yelp reviews. It was definitely worth the drive from North Durham. For the same price as some other chains, you get a few extra perks. Check it out. read more

I researched places to take my 2yr old for a last minute haircut on a Sunday and this was one of the locations that showed up. They beat everyone by price yet, upon my visit their service was exemplary. Ask for (Jenna) she's great with kids. read more

Best haircut+ value! Was having a hard time finding a place to get my haircut in Durham on a Saturday afternoon. Found this place on Yelp and called to make an appointment about an hour in advance. Got there a few minutes early and they called my name right at my appointment time. My barber, Jocelyn, did a great job! As I'm active duty military, I usually get my hair cut on base. For the slightly higher cost (... Still dirt cheap...) it is so much better value. I've found my new barber when I visit Durham! Highly recommend! read more

I've had 3 stylists here and everyone has been great. Price is good, service is good, make an appointment and you're set.

Worst haircut experience of my life, by a lot. The place is a "guy's place" in as much as it looks like some small boy's mother decorated his bedroom- but no big deal. More importantly, my stylist was extremely rude and accusatory throughout the experience. She routinely accused me of not telling her something that led to some mistake she was in the process of making. So far- pretty bad but not terrible. Never going back, but I'm not going to create a yelp account to tell the story. And then... She says, out of total silence: "I don't even know what to do with this part back here, I give up." You heard me, my stylist admits at 80% through my haircut that she can't cut hair and doesn't know what to do next. Mind you, I am a normal Irish american guy with standard straight black hair looking for a simple business cut. Literally, just a normal cut with a part and that's all. So, yeah, she gave up. She snipped off the parts that were sticking out and called it a day. We go through the routine of how this is even possible, but it is really happening and there is no recourse. This is my new hair, it is brutally bad, and unfixable. Everyone close enough to me to say so has expressed their condolences at this ragged alley rat atop my head, so it isn't just me. As I go to pay she tells her manager who is right there that we didn't hit a home run with my cut, the manager says nothing and gives ME a stink eye right out of Joe Dirt. No "I apologize, sir" or "how can we improve your impression of us, sir." The old silent stink eye. Needless to say, I leave a small tip. I should have just written on the bill: "thanks for defrauding my head and forcing me to get another haircut somewhere else next week." But I left a small tip. Then the woman shouts the tip amount loudly across the crowded lobby in a a final stroke of trashy behavior. I say, yes that's the right amount and shut the door on this miniature hell. As I'm walking out another guy with a mangled dome goes "did that woman just do that? Man I'm never going back to this place." Neither am I, my butchered-headed brother, and neither should anybody else. read more

Took my son to get a haircut. Could not have been more clear about what we wanted.. It was a total disaster. As in I need to take him to get another haircut to try to salvage the uneven mess on his head. And we weren't looking for anything complicated! It was a no brainer. I know it's only 12 bucks but wow, I would have paid double that for them to not just make a disaster on his head! read more

Decided to start having my beard professionally trimmed and was looking for a place that was guy centric. This place definitely delivers. Price was fair service was prompt and Lindsay was awesome. Looking to make this place a habit. read more

I have been coming to this location for over two years now and I absolutely love it! Everyone here is so pleasant and welcoming! The haircuts (I see Lindsay every two to three weeks) are not only a great value but have the quality and consistency that are so important to me. Please give this location a try, even if you have been to other locations I promise you will ALWAYS go back to the Durham store. Ask for Lindsay or Sherrie...you will not be disappointed!!! read more

I made an appointment. I hit some slow traffic on the way and was 6 minutes late. I thought nothing of it. Went to the counter to let them know I was there and got a serious attitude from the receptionist. I was informed there was a 5 minute late policy and I had to wait longer. I was not informed of this when making the appointment and did not consider my tardiness that bad. That combined with the terrible attitude made me turn around and walk out. I cannot see ever using this place due to really lousy customer service. read more

This is the best low priced place to get a hair cut that I have found. I was in and out with no appointment and no waiting. All I wanted was a decent hair cut but I received a great cut by a stylist who actually listened to what I wanted. I also received a hot towel, shampoo and neck massage for only 11.50!! If you come away with the same positive experience, don't be a schmuck, leave a nice tip- It's still a great deal. read more

I was in the area and I thought I would give this place a try. This place is not walk-in friendly despite the sign on the door. Was told it would be at the most 40 minutes- right now I am at 53 minutes and really don't have the time to wait any longer. Seems that this place is very popular but I would recommend that calling ahead would save you more time then it saved me...plus I have to go back to Sport Clips to get my haircut now. read more

Crystal gave me a great couple of haircuts, but they close at 4:00 on Saturday, really!?!? Came in at 4:02 and was turned away....looking for new barber shop that is more accommodating! read more

Not a good experience with Stephanie. I get my hair shaved short so what you would think would be a quick and easy job for an experienced stylist left me stray hairs as well as cuts all over the back of my neck. I mean, who does edging with full sized clippers? read more