Booked a last minute appointment with Oxana when I had a cancellation issue with another salon. She…read moredid an AMAZING job touching up my blonde highlights. I was very impressed with her service!

From the moment I walked in, the experience was absolutely wonderful. The staff was incredible from…read moredoor to door -- welcoming, attentive, and truly focused on customer experience. Every detail felt intentional and relaxing. The treatments were even better than expected, and Ashleigh, my masseuse, has angel hands. One of the best massages I've ever had. I left feeling completely relaxed and refreshed. I cannot recommend this spa enough -- I will absolutely be back.

This feels like a lower tier version of every other Woodhouse I've been to. It's in a strip mall…read morewith tiny rooms that feel like you're walking through a converted commercial space instead of a luxury spa. The quiet room is why I love Woodhouse, but this one has no champagne, no blankets, no lounges or couches and feels like you're sitting in old baroque dining chairs. The bathroom doesn't have the usual amenities and the changing space is tiny. If you've frequented other Woodhouse spa locations then your expectation, like mine, is likely for a higher end spa experience. The staff was attentive and kind. The service (deep tissue massage) was good, but not great. I'll try another location next time.

My husband bought me a gift card and I used the remaining balance to get an 80 minute hot stone…read moremassage. My masseuse was Sonya and she did a great job. I arrived about 25 minutes early so I could sit in the relaxation room with a glass of wine. It's such a nice place. The massage was great. I hadn't had a massage in a while so it was needed! She was very cognizant of the temperature of the hot stones & made sure the pressure was acceptable- both were perfect. The front desk girl was super sweet and helpful. I love this place. A gift card is a great Christmas gift idea, for sure.

Best massage ever in Houston. Clean environment. Customer service is great. Environment is fantasticread more

I absolutely loved this place! It was so relaxing and really nice inside. Customer service was…read moreexcellent and I absolutely loved my massage therapist, Tameki. She was so accommodating and gave one of the best massages I have ever had. She is very experienced with over 20 years! I will definitely be back in the future.

I went here with a friend for a couples massage during a midweek spa visit, thinking it would be a…read morerelaxing experience since it was not very busy. I had actually been here a few years ago and remembered it being decent, which is why I suggested it. Unfortunately, this visit was one of the worst massage experiences I have ever had. Before the appointment, we both clearly noted that we wanted strong pressure and listed the areas that needed attention. I specifically mentioned knots in my back and neck, and my friend noted pain and tension in her shoulders and upper back. Despite that, there was almost no pressure during either of our massages. I even asked during the session for more pressure, but I was ignored. The entire experience was uncomfortable. During the hot compress and hot stone portion, one of the therapists kept placing the hot stones directly on the massage bed near me. Because of that, I kept accidentally touching them during the massage, and they were hot enough to burn me. More than once I reacted because it hurt. My friend even asked me if I was okay because she could hear me reacting. At first she thought maybe it was from too much pressure, but I told her it was actually because the hot stones kept burning me where they had been left on the bed. The therapist was aware this was happening and still did not move them or put them somewhere safer. That was not only uncomfortable, it felt careless and unsafe. When it came time for the actual massage, very little oil was used, to the point that it felt rough and uncomfortable on the skin. I asked for more oil more than once and again was ignored. Since it was supposed to be a quiet and relaxing environment, I did not want to make a scene, and I assumed maybe my friend was having a better experience, so I tried to get through it. Afterward, my friend immediately said she also had a bad experience. She mentioned that she usually relaxes enough to fall asleep during massages, but this time she could not because it was so uncomfortable. She also said she barely felt like she received a real massage and that her problem areas were not addressed at all. We both had very specific tension points, and neither of us felt that those areas were worked on in any meaningful way. What made the situation worse was how it was handled at the front desk and by the manager. When I politely explained that neither of us had a good experience, the first response I got was asking whether I was paying for both services together or separately. There was no acknowledgment of the complaint itself. When I asked if there was a manager or owner I could speak with, one of the front desk staff walked away without explaining what was happening, while the other just continued processing payment. When the manager finally came out, her response was dismissive and defensive. Instead of listening, she basically implied that even though I requested strong pressure, the therapist may not have been able to provide it because of my body size and because the therapist was smaller. That was inappropriate and unprofessional. If that was truly the issue, it should have been communicated beforehand instead of giving me a poor service and then explaining it away afterward. I also specifically mentioned the issue with the hot stones burning me and being left on the bed, and that concern was completely ignored as well. That was one of the most upsetting parts of the experience because it was a legitimate safety issue, not just a matter of preference. I also got the impression that the therapists were inexperienced. The manager's attitude only made things worse. She kept focusing on the payment and mentioned that she could have given 10% off, as though that addressed the actual problem. I was never refusing to pay. I simply wanted the business to acknowledge that the service was poor and handle the complaint professionally. Even the refund and recharge process for the discount turned into an awkward and unnecessary ordeal. On top of that, the manager suggested bringing the therapist out to question things directly, which felt confrontational and uncomfortable, especially since we were calm and respectful the entire time. Overall, the massage itself was poor, but the customer service afterward was what really guaranteed I will not return. There are too many good massage places in Houston to spend money somewhere that provides such an uncomfortable experience and then responds with attitude instead of accountability. I would not recommend this place.

I heard from a colleague this was one of the best Thai massage places in the Houston area so I had…read moreto try it. They were a long way from my house, but ended up being well worth it. As other yelpers indicate, you are greeted with tea on your way in and I chose a mimosa on the way out. Then, they give you slippers to walk from the lobby to your room. Mine were way too large and kept coming off down the hallway. The massage I chose lasted 1 hour and the best part of course was when they walk on you since they get a little deeper that way. It's just a completely different feeling than a masseuse using their hands. Overall, customer service was excellent throughout the entire visit from all employees. The interior appeared to be fairly clean as well, as this is a legit massage place.

Wonderful experience! Sorayya gave me the best facial I've ever had. It was peaceful and relaxing…read more She even massaged my neck, shoulders, hands and feet. I will definitely go back again.

Thanks, Sorayya for (as always!) being so thorough and providing such a comfortable environment!read more

I had an amazing experience at Hammam Spa. One of the best spa experiences I've had in Houston. The…read moreservice was top notch from the moment I arrived, from the warm greeting to being taken to the Moroccan steam room. Jenny was so polite, professional, and attentive. She carefully explained every step of the treatment and made the entire experience relaxing and comfortable. I left feeling renewed, refreshed, and glowing. They truly deserve 5 stars

The most luxurious, refreshing experience his hidden away in the most unassuming strip center! I…read morewanted to surprise my wife with a unique spa experience before our wedding and Hammam spa was definitely the right choice. From booking to communications after, the whole process was so easy. When we arrived, we were provided a space to securely leave our clothes and belongings, given comfy robes (which were more than large enough to accommodate us), and taken to our therapy room. The full body scrub and mud mask we received left us feeling cleaner than ever before. The therapists very excitedly showed us how much dead skin was coming off our bodies. While my wife's therapist was a trainee who wasn't as vigorous with her scrubbing as mine was, both were still very thorough and attentive to every inch of our skin. When they say your skin will glow after, they don't lie! Our skin looked and felt great after about a 90 minute session. The delicious baklava and tea after the session was a nice way to enjoy a moment more of calm together before we left. This facility is entirely service based, meaning there are no lounge spaces like hot tubs, pools, steam rooms, etc. All the same, this was a great experience to have before our special day.

Lea did an amazing job and was so fun to talk to! The staff were very amicable and helped med…read moreunderstand all their services.

Got a massage with Michelle today and it was absolutely amazing. She did such a wonderful job I was…read moreso pleased and happy I now have somewhere to go that is convenient (I'm a LifeTime member). Michelle is very experienced (17 years) and she prepped the room with essential oils/aromatherapy and talked to me about what I needed and wanted. Then she actually remembered what I wanted and needed and delivered it! (So many people have not done that). At the end gave me some great tips for: self care until my next appointment, a way to prep right before my next appointment, and good information that I should avoid working out after a massage to avoid injury (workout before hand if it is not a rest day). I told her I wanted deep tissue/heavy pressure and she did just that but in a manner that wasn't over bearing and still got deep into my muscles. I can't wait until my next appointment.