From the moment I walked in, the experience was absolutely wonderful. The staff was incredible from door to door -- welcoming, attentive, and truly focused on customer experience. Every detail felt intentional and relaxing. The treatments were even better than expected, and Ashleigh, my masseuse, has angel hands. One of the best massages I've ever had. I left feeling completely relaxed and refreshed. I cannot recommend this spa enough -- I will absolutely be back. read more

This spa is beautifully decorated with many amenities to make it a relaxing experience. There are large waiting areas in different areas that are decorated in calm, neutral colors with plenty of seating. Light snacks, like cranberries and nuts are provided along with hot tea options, and citrus flavored water. The space is very nice. There are locker rooms with plush spa robes and complementary slippers. The locker room has two steam showers if you want to wash yourself after your massage. They also provide hair products to try as well as a Dyson hair dryer. I was definitely very impressed with the luxurious feel of the spa, however, was turned off by the receptionist who checked me in - her robotic, transactional nature was starkly juxtaposed against the warmth of the spa. I noticed she was the same with all customers so it wasn't personal but interaction with her was unsettling. I booked the 60min signature hydrafacial and the esthetician was welcoming and willingly customized my facial based on my requests. No major issues encountered but I noticed we started 10 minutes late and ended 10 minutes early so I thought marketing it as a 60min experience was a bit misleading. Also note the 60min Signature Hydrafacial does not include any hand/neck massages nor boosters nor light therapy so the $285 price was much more expensive than my usual spa. I will not return for another facial but may try massage in the future. We also booked pedicures and again the space is beautiful!! We were given a palette to select colors and the ladies were extremely friendly! My toes came out adorable! I found the seating to be very uncomfortable for a short person despite many pillows placed behind me for support so I honestly struggled to enjoy the experience but the space was very nicely decorated and clean looking. We were offered tea and snacks at the beginning as well. Overall, this was a very nice spa. I found it fairly expensive and overpriced, but I recognize beautiful spaces have a cost and that's what I should've expected in the River Oaks area. There is complementary validated parking! read more

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I've been going to milk + honey since 2017. While I don't live in Houston, I visit family here at least once a year and try to schedule a massage each time. While I used to be loyal to milk + honey, I will be taking my business elsewhere moving forward. Each of the last 2 times I've booked, milk + honey has called me the day of to request that I reschedule as the provider I've been booked with has called out. I appreciate that emergencies arise, but the default option for milk + honey is to reschedule rather than find an alternative solution for the day you're booked. In one instance, I had 3 massages booked for the same day (for myself and family) and they still couldn't figure out a solution. Ironically, you won't be given the same grace as a customer since they'll charge you 50% of your service if you cancel with less than 24 hours notice. As a working professional and someone who has limited time in town, I'd rather go somewhere where my time and business is valued. I recommend you do too. read more

My experience at Milk + Honey River Oaks was nothing short of amazing. From the moment I walked in, the atmosphere was warm, peaceful, and welcoming. The entire staff was professional and made me feel completely at ease. My massage was exactly what I needed. My therapist Sean listened to my concerns, focused on the areas that needed the most attention, and had the perfect balance of pressure and relaxation. I walked in carrying so much tension and walked out feeling refreshed, lighter, and completely rejuvenated. I highly recommend Milk + Honey River Oaks. I'm a member and will be one as long as they have the membership available' read more

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Loved and missed it! They gave me a 50$ coupon code for my birthday! Also, if you park outside they validate the parking inside. So go inside first to check with your plate number and scan the code at the reception area :) I went in for Hydrafacial and derma-planing- it was holy grail! My skin feels so smooth. Christy did such a good job! Must try! read more

milk + honey | River Oaks - Day Spas Near Me - Houston, Texas

I absolutely LOVED my experience at milk and honey. From the moment you step in, the touch of lavender scent greets you; you have a calming experience. My skin was glowing and dewy for days after my facial. read more

milk + honey | River Oaks - Day Spas Near Me - Houston, Texas

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Booked a last minute appointment with Oxana when I had a cancellation issue with another salon. She did an AMAZING job touching up my blonde highlights. I was very impressed with her service! read more

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My husband surprised me with a spa date to myself here so I can unwind for mother's day weekend. I've been to several massage places around Houston and I must say that I might need to get a membership here. They do offer other services too. The staff here are accommodating especially after learning its my first time here. Bill was my masseuse. 10/10 recommend! read more

milk + honey | River Oaks - Day Spas Near Me - Houston, Texas

While I don't typically get massages, this was an incredible experience! The ambiance is so relaxing and everything felt so clean. I had Rick for the Signature massage and he was amazing. Absolutely worth the splurge! read more

Booked bachelorette mani-pedis at milk + honey. Chaos ensued with scheduling within our block of time we'd be there with some last minute bookings and changes. The entire time all the staff at milk + honey I talked to were very communicative, calm, and doing what they could to help. Once we got there, they were incredibly professional and our manicures were lovely! Our bride loved her ultimate pedicure! read more

I really want to like this spa but the online booking experience here is an absolute nightmare. Imagine booking an appointment only to be called and texted after to be told you cannot be accommodated. This has happened every time I have tried to book here, so there needs to be better coordination with the online booking portal. These experiences alone will cause me to not continue any services here. read more

I love going to milk and honey for my haircuts. Everyone is amazing and today I had Raquel who is just absolutely outstanding!! I am very happy with my hair style and the treatment I received from Raquel! She is fantastic read more

The spa is professional and beautiful. The spa rooms and waiting rooms feel luxurious. Rick, the licensed massage therapist, was very helpful, professional, and accommodating. The staff were friendly and professional. They offer many spa services and hair care. The parking was accessible and easy to find. Thank you for a wonderful experience as it was my first visit to the spa. read more

I went here to use a gift certificate that I received for a 60-minute deep tissue massage. It's 75 minutes overall because 15 minutes is for changing to a plush robe and slippers that they provide. They also have a shower and steam room, which I didn't use. They ask you to fill out their online form so that you can specify the type of massage you want, focus areas, areas to avoid, and gender preference of your masseuse...among other things. After changing, you go to their lounge which has seating, pillows, magazines, teas, infused water and dry snacks. Once they are ready for you, you are taken to a room with a heated massage table that can be raised and lowered. Charles was one of the best masseuse that I've ever had. He worked on my focus areas and applied the right amount of pressure. I definitely recommend having him. Overall, it was a wonderful pampering experience. It's just too pricey for me. I paid the difference and gave a tip. read more

milk + honey | River Oaks - Day Spas Near Me - Houston, Texas

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Disaster!!! I went in this morning for a bang cut and it wasn't good! When I went in they were right at my eyebrows and I asked for them to be right above my eyebrows. Isabella cut one side of my bangs so short that I had to stop her from finishing because I was worried about how short she made them on one side. I did start crying and got out of the chair to go to the front. I went and spoke to the manager Linda Huong and she told me "It's just hair, it will grow back. If you would like someone to fix them it will still be the same price point". Way to go Linda - worry about the $25 not the crying and upset client! A very nice hairstylist named Hannah explained how short she would have to go to correct the unevenness, but given the crookedness that Isabella caused this was the only way to fix them. She was lovely and did her best to correct the disaster that Isabella caused. Thank you to Hannah for being so kind and understanding of the situation. When I went out to the front desk, Linda charged me for the bang cut and then told me I could leave a tip for Hannah if I wanted to, or not. As if I don't understand the service industry. Of course I left a tip - and I was insulted by her even saying that. I explained to her that I would be leaving a Yelp review of my experience (my last bang cut with Bee was not good either) and her response was, "Would you like to cancel your future bookings with us?". I then canceled a bang cut in two weeks because clearly I won't be needing it and kept my normal full haircut in February with my regular stylist Jenny who is the best hairstylist I have ever had. Why would I leave Jenny because Isabella and Linda are terrible? Linda's management philosophy seems to be we failed you, so let's make sure you don't come back so I don't have to deal with you...She didn't even consider that my family also comes there for hair services. It's a domino effect of lost revenue when you act like this Linda. I highly recommend accounting 101 and a class on customer service. Linda Huong - you should be embarrassed by your response to this situation! Even more-so, Milk and Honey should be embarrassed that they were more worried about $25 than what they did to my hair and how I have to look until it grows back. read more

milk + honey | River Oaks - The bang cut provided by Isabella. - Day Spas Near Me - Houston, Texas

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This was my first time here and I am beyond disappointed by the lash lift service. Priscilla was the one who performed this service. I wish I read the reviews on here sooner about this service and I plan to go tomorrow in person for a resolution. I have gotten lash lifts a handful of times one being a few months ago and decided to stop by here since I was recommended by a friend. I paid $145 +tip for a lash lift and tint and I was horrified. First, I woke up with my eyes burning!!! That has never happened before. Then i when i woke up i was handed a mirror and couldn't really see since my eyes were BURNING. So i decided to pay and go home. In the car my eyes were still watery so i couldn't really tell, then when I got home I NOTICED NOTHING. For that price and noticing nothin? Maybe MAYBE they're a big darker. I have a photo of what they look like now and what my lashes usually look like with a lift. Don't bother coming here unless you want a massage. read more

milk + honey | River Oaks - Previous lash lift at a different salon with no product - Day Spas Near Me - Houston, Texas

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Excellent service and relaxing environment. My hydro-facial was exactly what I needed!! Christy was super professional and knowledgeable!!

Love massages with Bree and manicures with Theresa or Yarmari! Great attention to detail, very clean, and so thoughtful.

Ultimate facial ...no eye cream, no lip treatment , no hand massage . Save your money and go elsewhere . Very disappointing. Used robes left in the bathroom where you change . It's just not a real spa experience for the money . read more

I booked a fantasy color with cut an blow out this service came with a consultation an included the blowout. when I arrived an got quoted I was told they couldn't do my hair the same day when I booked inline for this service then the blowout was not included. Although it's on the website it's included. I'm here from out of town an just wanted to do something for myself. very annoying a professional an expensive place does not do what is on the website nor honored my appointment. read more

Horrible staff. Management acts scared to resolve problems when customers are not satisfied. Bad service, and the service varies depending on who you get. They will tell you one thing and do another. READ THE REVIEWS. When they mess up, they always want to offer a discount or some special price if you come back or for your next visit. These folks act like they are too stupid to understand the word: refund. Why the heck would anyone want to come back to such an unprofessional place is what the management should consider. NO. read more

Pretty nice amenities, I'm glad they have a point system but sad all the money I spent prior to the new point system did not go anywhere. I would say the massages are basic but clean quiet facilities read more

I booked two last-minute services at milk & honey Houston--one of which was exceptional, and the other unfortunately missed the mark. My massage with Olivia exceeded every expectation. She is incredibly skilled, attentive, and truly exceptional at her craft. I've already recommended her to many friends in the area. However, my blowout experience was disappointing. The result felt more like a simple wash-and-dry, with none of the volume, polish, or styling one would expect from a professional blowout. It fell so flat that, at the event I was attending shortly after, my team even asked why I hadn't had my hair done--which was quite embarrassing. I don't recall the stylist's name, but the service did not reflect the quality I've previously associated with milk & honey. read more

I parked in an unmarked unreserved spot with no sign that indicated the spot was not available nor that payment was required (in the garage). There was no prominent signage. In the garage. I received a 90 dollar ticket from the property management company weeks later. I was not alerted to the ticketing system without signage on the spot. I simply asked milk and honey to call the property management company and let them know (because I had attempted multiple calls and voicemails with zero response property management system) or to get someone on thr phone from the company that I could speak with and they refused. They could only provide me with a generic email address. Additionally, when I attempted to scan the code a second time, it had my time incorrect and would not process which will result in another ticket. When I called the company on the ticket, I was on hold for 2 hours and no one answered. I left voicemails to no avail. I asked milk and honey how to get in contact with them if they wont call me back and she said she was not responsible for the parking. I asked for an actual manager and she said they were on vacation. She was rude and dismissive. It's unfortunate that they don't alert you when you come for your appointment if you are new that you can be fined for parking in a spot that has no signage indicating the need to go on a scavenger hunt for a QR Code Especially since the stylists and aestheticians and clinicians are excellent and friendly. Make sure when you go to seek out the QR code located in one of the walkway entrances (it is not on every exit to the area where the stores are so it's easy to miss) if you find a space that appears to be open. You have to just know and search for one of the QR codes - but they are far away from the spots and could be missed so just make sure to find one. You HAVE to find the sign with the QR code and scan when you arrive. You can't just scan when you leave and if you forget it's impossible to get a hold of anyone to correct it. So just be careful. read more

This review is long overdue. I've been a customer at Milk and Honey, River Oaks, for a couple of years. Over that time, I've enjoyed massages--especially my prenatal massages--manicures, pedicures, and even facials. The spa had always been great to me, and I truly miss it. However, I feel it's important to share the disappointing experience that led me to stop going. Earlier this year, as a new mom and graduate student constantly on the go, I decided to try their lash lift service. I thought it would be a time-saver since I rarely have as much time to get ready as I used to. My appointment was one of the last of the day. The technician was welcoming, sweet, and easy to talk to, and the appointment started off well. It's important to include that a lash lift works by applying a chemical solution to the lashes for a specific amount of time to create a long-lasting curl. In my situation I can't say whether the technician left the solution on for the correct duration, but when the service was done, my lashes were completely straight--straighter than before. There was no curl at all. Their website describes the service as: "Enhance your natural beauty with our lash lift service. Imagine waking up to effortlessly glamorous lashes that beautifully frame your eyes... Our skilled technicians will carefully lift and curl your lashes, creating a stunning wide-eyed look that lasts for weeks. The service starts at $90." That is what I expected and was prepared to pay for--plus tip. Unfortunately, the results did not match the description. When I explained this to the receptionist, she called the manager on duty. I spoke to the manager briefly, but she didn't offer any solution--she simply walked away, presumably to talk to the technician, and never returned. Instead, another staff member (possibly another manager) came to speak with me. That's when the conversation took a turn. They told me I still needed to pay because "product had been used" on my lashes. Even worse, they suggested maybe my lashes were the problem, saying not all lashes take well to the chemical. My immediate thought was: if that's the case, the website should clearly state that results are not guaranteed. Without a disclaimer, the service description reads like a promise of curled lashes--which was absolutely not my result. They insisted I still needed to pay in full because "product had been used" on my lashes. I made it clear I wasn't trying to get something for free; I simply did not receive the service as promised. Eventually, after much discussion, they told me I would not have to pay. While I appreciated that outcome, the process felt unnecessarily drawn out and uncomfortable--almost as if I were being treated like I was in the wrong for speaking up. The second manager remained polite, but it was clear she wasn't happy about the decision. For a spa that markets themselves as a high end experience I expected better customer service, especially for a loyal customer who has spent quite a bit there over the years. I share this experience so that others know situations like this can happen. While I miss the spa, this incident has cost them my business. I hope they will train their management to handle customer concerns with more professionalism and care in the future. read more

I had an appointment with Darcy at first it was for 9:00 a.m. they called and rescheduled me for 2:00 p.m. The day of the appointment the receptionist called to reschedule I rescheduled. My rescheduled appointment was then canceled the day of. The receptionist was extremely rude, I explained I have waited a month for a hair appointment now and she said that it was that long. read more

Alisa is amazing! Would recommend for Botox :') Her and Karina as a pair feel like visiting friends in therapy. She will never let you inject to get more money- she actually cares. Love her!! read more

I enjoyed my service at Milk + Honey. The masseuse was very accommodating and did a great job. I expected more amenities, better massage rooms aesthetics and acoustics, and overall more luxury feel for the price. However the service and staff stood out as premium compared to other places. read more

Kimmy did an amazing job on my butterfly haircut and blowout. I can't wait to go back. :) read more

milk + honey | River Oaks - Day Spas Near Me - Houston, Texas

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Hannah is a great massage therapist. She is a very experienced physical therapist. Those looking for Myofascial release will appreciate her knowledge and expertise! read more

THIS IS AN ABSOLUTE MUST!!!! I had such an awesome time. I have been trying to get here for 5 years. As a spa enthusiast, I had come across M&H via FB, and it didn't disappoint. I felt very comfortable. They had a 5x robe and XL slippers, so I knew that this was going to be an awesome experience. They offer a multitude of services, but I chose a massage and wax. I wanted a very deep issue massage. I typically go male as my body holds onto acid. I also have tight, deep tissue, so masculine pressure is preferred. My masseur was Oscar. He was very professional, polite, warm, and supportive. He kept confirming if the pressure was acceptable. Gaging from my copious amount of moaning and giddiness, he wanted to ensure my comfort was acceptable. Ayanna was so warm and inviting. She really placed me at ease. I loved her warm demeanor and her confidence in her work. All in all, it was truly a pleasure and very relaxing. The spa was immaculate, and the air purifiers were an added bonus read more

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Quick scheduling and excellent service! Would recommend. Thank you for a wonderful experience.

Absolutely the best massage I have had. Janine was amazing, used the perfect amount of pressure for a firm but still relaxing massage. Truly PERFECT!!! Every member of the staff was so incredibly kind. It was truly a wonderful experience. read more

I booked a facial and haircut at milk + honey River Oaks. The facial was excellent--my skin felt refreshed

Love going to milk + honey for pedicures & massages! For pedicures, my husband and I have been taken good care of by Ruth, Janna, Teresa, & Yarmari. For massages, I have received wonderful massages from Diana and Sukanya. Highly recommend booking here! read more

OUTSTANDING experience at this Houston location. My stylist was Olivia and she did such an amazing job on my hair. The minute I sat down on her chair, we instantly connected. Olivia is such a sweetheart and will not do anything you're not comfortable with. However, not just Olivia but all the ladies at this place make you feel at home and really take care of you. Highly recommend this location if you're looking for a little TLC. read more

Such a luxurious place to get pampered in Houston. I was gifted a gift card and decided to do the 60 minute facial. The amenities here are amazing from the steam shower to the fresh blackberries and tea you can snack on in the waiting area. Parking is a little tight but there is a lot so you should be able to find it. Minus two stars because 1) the website is very glitchy and you can't cancel and 2) I paid for a 60 minute facial and got a 48 minute one? I felt like I should have had 12 minutes more. read more

I feel like the front desks attitude could be improved. They did nothing to help you feel welcome. I am used to customer service and they made me feel like I was asking too many questions. I decided to go to another business for service. read more

Incredible! I was vastly surprised by how much I loved coming to Milk+Honey. If I want to pop in for a massage or service during the day, I will definitely come here. The staff were all very kind. They use the best products. I was thrilled to see that their hair products are stocked with Kevin Murphy, and it made my day so much easier being able to start my wash day immediately after my incredible massage from Rick. He was very professional, friendly, and gave the perfect deep pressure on the deep tissue massage. After my massage, I had a full day of errands and was trying to factor in my wash day routine when on a tour of the facility, I saw they use Kevin Murphy products, so I was able to start my wash day already! I immediately booked my next appointment- I was so happy with the staff, services, and amenities! read more

milk + honey | River Oaks - Day Spas Near Me - Houston, Texas

I went to this salon a while back and never wrote a review, but talking to my co-worker today reminded me just how bad the experience was. She had gone recently too and hated it just as much, so I figured it's worth sharing. I booked my appointment over the phone, got an email confirmation, and even put down a deposit. On the day of my appointment, I showed up, waited about 30 minutes, and then the receptionist told me there'd been some kind of system issue and my appointment wasn't even registered. Annoying, but whatever, they said they could still fit me in. An hour after my original appointment time, I finally got in the chair. I had booked both a haircut and color, but because they were so behind, I was told I could only pick one. Pretty frustrating. I went with color. It turned out fine, but honestly nothing special, especially for the price. I expected better. On top of that, the vibe in the salon wasn't great, my stylist was a bit cold and I just didn't enjoy being there. When my co-worker told me her experience was basically the same, it made me feel like it's not just bad luck. I definitely won't be going back. read more